Employees at The Lake Hotel Tagaytay, Inc. appreciate the collaborative environment and teamwork among colleagues, as well as the learning opportunities provided by the hotel to acquire new skills and knowledge. They find fulfillment in interacting with guests and providing excellent service.
However, some employees face challenges in meeting sales targets and delivering effective presentations to clients and prospects. There is also a need for improved communication and coordination between different departments to ensure goals and objectives are met efficiently. Additionally, dealing with demanding or irate guests can be stressful and requires effective guest management skills.