Employees at TELUS Communications appreciate the positive culture, with a friendly and caring environment that promotes work/life balance. The company offers great benefits, including paid time off and access to facilities like a gym. Training opportunities are available, allowing employees to grow and develop their skills. TELUS is also focused on employee engagement, acknowledging achievements and providing a supportive environment.
However, there are some potential challenges, such as concerns about compensation levels, particularly for certain roles. The shifting schedules, which are common in the BPO industry, can be a challenge for some employees. Dealing with difficult customer interactions can also be a challenge for those in customer-facing roles. Additionally, for some employees, the location of the office and the associated commute can be a challenge.