TDCX
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    TDCX
    (395 reviews)
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    Company Reviews

    Working at TDCX

    4.5395 ratings in total
    5
    298
    4
    43
    3
    16
    2
    15
    1
    23
    97%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(395 ratings)
    Career development
    4.3(395 ratings)
    Benefits & perks
    4.4(395 ratings)
    Management
    4.1(395 ratings)
    Working environment
    4.4(395 ratings)
    Diversity & equal opportunity
    2.8(12 ratings)
    Ratings for TDCX are shared as-is from employees in line with our community guidelines

    reviews

    Showing 21 reviews for Manila City Metro Manila
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    4.0
    Specialist
    May 2023
    Manila City Metro ManilaLess than 1 year in the role, former employee
    Overall, a good place to work but they have to focus on thorough training to make the ambassadors more confident
    The good thingsAbove average pay, numerous perks, Good management
    The challengesTraining insufficient, perks initially given were taken back
    2 people found this helpful
    4.0
    Customer services
    Jan 2023
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Great experience applying in TDCX
    The good thingsHopefully, the training will start on January 16.
    The challengesNone so far. Just feeling excited working in this company
    5.0
    Customer care representative
    Jan 2023
    Manila City Metro Manila1 to 2 years in the role, former employee
    Good company and very accommodating.
    The good thingsThe company is very generous when it comes to compensations and perks.
    The challengesI cannot say anything that will become a challenges from this company
    5.0
    Client Service Associate
    Nov 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Online application process
    The good thingsProvided efficient online application process.
    The challengesNo challenges at the moment.
    5.0
    Client Associate
    Sep 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Great Company to work
    The good thingsNice company to stay with
    The challengesNo they will help you whenever you need assistance
    5.0
    Customer service associate
    Sep 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Great place to work and Career opportunities.
    The good thingsGreat place to work and Career opportunities.
    The challengesGreat place to work and Career opportunities.
    5.0
    Customer service associate
    Sep 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Very Great Experience ☺️
    The good thingsI cannot say for now a bad thing because we feel valued and important.
    The challengesNothing to say with regards to improving maybe I can edit this in the future.
    5.0
    Call centre agent
    Sep 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Good Company which we highly recommend for everyone
    The good thingsEverything is good especially the training itself and all the employee are nice. Keep up the good work to make sure this will continue.
    The challengesI enjoyed everything on this company.
    5.0
    Account Specialist
    Sep 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Exciting and Easy to Apply!
    The good thingsThe process of recruiting is not that tedious and yet it ensures quality assurance in choosing the people to be hired.
    The challengesNone so far and keep it up
    5.0
    LIKE
    Aug 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Great recruitment team!
    The good thingsAwesome pre-employment onboarding. They make it seamless and safe! Everything is online!!
    The challengesEverything is great and easy!
    5.0
    Customer care associate
    Jul 2022
    Manila City Metro Manila3 to 4 years in the role, current employee
    I got a great and excellent experience working in this company, starting application process. It brings out the best in me.
    The good thingsGreat people to work with, team mates and supports ae accommodating, and great benefits.
    The challengesWorking in this company is almost Perfect, can't say any challenges.
    5.0
    Client Service Associate
    Jul 2022
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Awesome company to work with.
    The good thingsEverything was seamless and I felt the hospitality amongst all the employees starting from the TA up until to the production.
    The challengesChallenges is the transportation as we are now on a wfh setup. Hopefully this will be forever.
    4.0
    Associate recruiter
    May 2022
    Manila City Metro ManilaLess than 1 year in the role, former employee
    Fresh grad opportunity
    The good thingsThey are open for fresh graduates. They also make sure that you are okay with your duties and make sure to encourage you in fulfilling your goals.
    The challengesThe overtime. Though, it was unavoidable as the company is part of a fast-working environment. However, I thought they could be more considerate about this.
    5.0
    Training Team
    Oct 2021
    Manila City Metro Manila1 to 2 years in the role, current employee
    Best Company to Work For
    The good thingsI've been with TDCX for two wonderful years and I'm truly grateful for the opportunity given to me. If you're looking for a company that values you as an employee, challenges you to do better everyday, compensates its employees well, gives credit where credit is due and encourages and supports you to excel in your role then this is the place to be.
    The challengesNone that I can think of.
    5.0
    CSA
    Sep 2021
    Manila City Metro Manila1 to 2 years in the role, current employee
    AWESOMAZING, TDCX !!☺♥
    The good thingsFirst things first, my SALARY ☺♥ Of course the company itself and how our Team leaders and SME's guides us and helps us on what we need to learn. Most specially, then team work, the relationship as a team/being friends with people you have not seen personally but the bond and team work is so awesome! I JUST LOVE THIS COMPANY SO MUCH!!
    The challengesNone. ALL IS GREAT!!!
    5.0
    Production support
    Aug 2021
    Manila City Metro Manila3 to 4 years in the role, current employee
    The best working experience so far!
    The good thingsTDCX helps me realize the importance of my role to provide assistance to our customers in this pandemic time.
    The challengesAttendance bonus should not include the adherence as a metric. performance bonus must be reviewed.
    4.0
    Subject matter expert
    Jul 2021
    Manila City Metro Manila1 to 2 years in the role, current employee
    My experience at Home
    The good thingsLove the compensation and benefits. Still blessed and grateful that TDCX gave me an opportunity to work.
    The challengesThe management does not think of their employees anymore and just want to have a perfect agent. I hope the upper management get to experience the struggles that the agents encounter. I
    5.0
    Client Assicoate
    Jun 2021
    Manila City Metro Manila1 to 2 years in the role, current employee
    I grow us a person and learn a lot of things
    The good thingsVery good with perks and benefits
    The challengesNone of I can think of
    5.0
    Talent Acquisition
    May 2021
    Manila City Metro ManilaLess than 1 year in the role, current employee
    Building opportunities while maintaining work-life balance!
    The good thingsMaintaining work-life balance
    The challengesManagement can improve more
    3.0
    Compliance officer
    May 2021
    Manila City Metro Manilacurrent employee
    voice of the employee
    The good thingsCompany is involved in community advocacies and also tries to focus on creating a very safe and fresh working atmosphere for employees
    The challengesengagement level of employees in the company initiatives are quite low at the moment. also there is a lot of process improvements needed
    5.0
    Director
    May 2021
    Manila City Metro Manila1 to 2 years in the role, current employee
    Professional Development
    The good thingsLeaders are given LinkedIn Learning access in its commitment to continuous learning. Various learning festivals and employee engagement activities are scheduled making working fun and enriching.
    The challengesManaging work-life balance especially working from home
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