TaskUs
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    TaskUs
    (1736 reviews)
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    Company Reviews

    Working at TaskUs

    4.61736 ratings in total
    5
    1327
    4
    271
    3
    85
    2
    22
    1
    31
    90%
    Rate salary as high or average
    96%
    Employees recommend this employer to friends
    Work/Life balance
    4.6(1.7K ratings)
    Career development
    4.5(1.7K ratings)
    Benefits & perks
    4.5(1.7K ratings)
    Management
    4.4(1.7K ratings)
    Working environment
    4.6(1.7K ratings)
    Diversity & equal opportunity
    4.4(27 ratings)
    Ratings for TaskUs are shared as-is from employees in line with our community guidelines

    reviews

    Showing 24 reviews for Taguig City Metro Manila
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    4.0
    Operations Specialist
    Aug 2025
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    #RidiculouslyGood (just be less ridiculous and be more good.)
    The good thingsIf you are a contact center newbie and are looking to get your chops in the outsourcing industry, this company is your best bet. With the demise of Convergys and IBM-Daksh, they provide the best new hire/foundation skills training programs of any outsourcer that I've been a part of; and my peers can attest to that, too. Bryce and Jaspar are really cool bosses, too; it's fun to ride the elevator and go to parties with them. Their now-defunct "Lizardbear Lair" location is also greatly missed.
    The challengesUnfortunately, their "ridiculously good" experience capitalized on the "ridiculous" and not on the "good" in as far as their project and workforce management teams are concerned. Of what use is a good house (their really nice office facilities) if it can't be made into a good home (thanks to their project leaders, who oftentimes are bogged down by the fact that their collective left brain doesn't know what their collective right brain is doing.)
    5.0
    Workforce manager
    Jul 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    TaskUs Manila Review
    The good thingsMorning and flexible shifts.
    The challengesAgent first core value.
    5.0
    Customer service
    Jul 2022
    Taguig City Metro Manila7 to 8 years in the role, former employee
    Good benefits and work-life balance.
    The good thingsThe accounts are not very stressful.
    The challengesSome policies are very restrictive and some of the management team are strict.
    1 person found this helpful
    4.0
    HR operations
    Feb 2022
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    not bad not good. not good to these who are truly hard worker.
    The good thingsthe manager is very nice but the counterpart usually drives you crazy.
    The challengesNo challenge at all.
    4.0
    csr
    Jan 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Overall experience with OCMSis rediculously great!
    The good thingsThe work environment is great. The management is great in terms of giving opportunities to their employees. We are encouraged to voice out our opinions regarding our work.
    The challengesNone. I love working for this company.
    1.0
    Chat support
    May 2021
    Taguig City Metro Manila1 to 2 years in the role, former employee
    NTE for lates doesn't have cleansing period
    The good thingsJust the gym and never the less
    The challengesThe management are surely bsht
    2.0
    Manager
    Dec 2020
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Ridiculously good for teammates but not for leaders
    The good thingsTaskUs is good for the frontliners. EEx team does their job well keeping people engaged and motivated.
    The challengesThe leaders are not that great, Directors to VPs think highly of themselves. "Hey, I am the VP!". HMO does not cover PEC. You have to wait for a year.
    5.0
    Support Advisor
    Oct 2020
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role
    A good stepping stone to your career
    The good thingsI enjoyed how the company teaches you the basics in working in a BPO industry, however, for me it is a good stepping stone for future careers as in terms of salary, it is not the best one around. But I definitely recommend all applicants to try and work here.
    The challengesThe salary is definitely a challenge as it is not increasing annually as per the usual way of work, you need to do something else to get the raise, which not everyone has time to do.
    5.0
    Supervisor
    Jan 2020
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    Ridiculously Good Experience in terms of making it sure that everyone is well taken cared of.
    The good things- Scholarship Program - HMO coverage - Quarterly get-away for top performing teammates.
    The challengesBrown rice - but still good thing because we're getting it for only Php5.00 and use it to help Task Us Charity programs.
    1.0
    Team member
    Jul 2019
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    Traumatizing
    The good thingsCool office design, free food
    The challengesFood taste like blah, bad management, no monetary incentives, very strict on leave
    4 people found this helpful
    4.0
    Customer service representative
    May 2019
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    Good Experience
    The good thingsThe culture is very different in a good way. People there are very friendly from the Recruitment team to the CEO. The company's vision is to put the employee's sake first before the other else. There lots of engagement activities that ensure the work-life balance of its people.
    The challengesThe only thing they need to improve on is to get back to the goal of the company's mission and to also strengthen and build trust between their employees.
    5.0
    Global Sourcing Specialist
    Jan 2019
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    Work-Life Balance
    The good thingsA great work place to be with. The company can offer a great perks and benefits to their employee. Everyone who works in TaskUs are Amazing!!
    The challengesI can't think of any.
    1.0
    Account Specialist
    Feb 2018
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Not so good Management
    The good thingsPeople, co workmates
    The challengesI am working student but no special cases
    2 people found this helpful
    5.0
    Training supervisor
    Oct 2017
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    I love the company
    The good thingsBenefits are ridiculous! Always fun at work.
    The challengesThe stress is very different from other companies. TaskUs is definitely unlike any other out there because they are trying to break the mold.
    3.0
    Email support
    Jun 2017
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    All in all it was a great experience for my working at TaskUs
    The good thingsThe work place (BGC) is very safe and my colleagues were very pleasant and easy to work with. All in all it was a great experience for my working at TaskUs
    The challengesThe changes that was happening to the account and the company wasn't escalated properly.
    1.0
    CSR
    May 2017
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Politics
    The good thingsNone
    The challengesPolitical environment
    4 people found this helpful
    5.0
    CSR
    May 2017
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    awesome
    The good thingsRidiculously Awesome! YEAAAAAAAAAAAAAAAAAA
    The challengesNone
    4.0
    CSR
    May 2017
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    Great
    The good thingsJob description
    The challengesManagement
    5.0
    Email support
    Apr 2017
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    Great
    The good thingspeople environment facilities activities
    The challengesnone
    5.0
    Team Manager
    Feb 2017
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    More opportunities to grow
    The good thingsRidiculously Good
    The challengesNone, all good! :)
    2.0
    Uber Email Support
    Jan 2017
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    not organized
    The good thingssome people I worked with
    The challengesproduct knowledge, proper training, support system
    5.0
    Team manager
    Dec 2016
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    Ridiculously Gooooddd!
    The good thingsHere in TaskUs there's a lot of things you won't see to any BPO Company. Feeling stressed out? Not anymore, here you have all your colleagues support you, even the higher management will interact with you in person to ask you how are you doing. Also, equal opportunity are given to those who want to excel. Show you can and just show what you got. This company really promote work life balance, even computer games are entertained and engagements are being done as well.
    The challengesNone
    2.0
    Recruitment Associate
    Dec 2016
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    Meaningful
    The good thingsThe people, My teammates
    The challengesInconsistencies
    12 people found this helpful
    1.0
    Team mate 3
    Aug 2015
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    Teammate 3
    The good thingsMorning shift
    The challengesManagement, Scheduling, Training, HR, Processes, Policies, Promotion
    7 people found this helpful
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