Culture could be improvedThe good thingsTeam is nice, supervisors are friendly, people are generally understanding and camaraderie is good. Partnered with a good HMO and mental health services provider. WFH.
The challengesPeople constantly overloaded and overworked; people's needs being deprioritized (lots of OT when people could just manage load better). Kowtows to client at the expense of well-being. Micromanagement.