SupportNinja
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    SupportNinja
    (23 reviews)
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    Company Reviews

    Working at SupportNinja

    2.923 ratings in total
    5
    7
    4
    2
    3
    2
    2
    6
    1
    6
    70%
    Rate salary as high or average
    48%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(22 ratings)
    Career development
    3.0(22 ratings)
    Benefits & perks
    3.0(22 ratings)
    Management
    2.9(21 ratings)
    Working environment
    3.2(22 ratings)
    Diversity & equal opportunity
    2.3(15 ratings)
    Ratings for SupportNinja are shared as-is from employees in line with our community guidelines

    reviews

    Showing 4 reviews for Angeles City Pampanga
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    4.0
    Data Encoder
    Sep 2024
    Angeles City Pampanga3 to 4 years in the role, former employee
    My experience at SupportNinja laid the foundation for my BPO career, where I developed essential skills and a strong work ethic in a supportive environment
    The good thingsI am deeply grateful to my first BPO company(SupportNinja) for giving me the chance to enter the industry. This opportunity was the foundation of my professional journey, helping me build essential skills and develop a strong work ethic.
    The challengesI don't see any difficulties with that company. Actually, It is a great company.
    2.0
    Customer Service Representative
    Mar 2024
    Angeles City Pampanga3 to 4 years in the role, former employee
    My experience was generally positive with approachable leadership and manageable workload, but the lack of assistance from the HR team after offboarding left me feeling neglected and without the necessary support, highlighting a crucial gap in post-employment care.
    The good thingsSalary is okay. The CEO, clients, and managers are nice and approachable. Workload is manageable as well.
    The challengesThere are significant delays in processing certain documents after offboarding. I waited two months for my Certificate of Employment (COE) to be issued and was referred to multiple departments for processing. You'll get minimal assistance once you're no longer part of the company.
    4 people found this helpful
    2.0
    Project Manager
    Nov 2023
    Angeles City Pampanga1 to 2 years in the role, former employee
    Management would never respond to your inquiries for offboarding process
    The good thingsHas wfh setup Easy onboarding process
    The challengesLittle to no response from HR Offboarsing process takes too long Unable to claim final pay.
    5 people found this helpful
    5.0
    Group leader
    Aug 2022
    Angeles City Pampanga1 to 2 years in the role, current employee
    Ive learned a lot from this job specially ib supervisory and costumer service.
    The good thingsIve learned a lot more in computer works
    The challengesEmployees manner is big trigger to measure my maximum tolerance
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