Stellar
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    Stellar
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    Company Reviews

    Working at Stellar

    3.899 ratings in total
    5
    36
    4
    29
    3
    22
    2
    7
    1
    5
    74%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(99 ratings)
    Career development
    3.8(99 ratings)
    Benefits & perks
    3.4(99 ratings)
    Management
    3.5(99 ratings)
    Working environment
    3.8(99 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for Stellar are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 99 reviews sorted by most recent
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    4.0
    Cruise Specialist
    Nov 2024
    Eastwood Quezon City Metro Manila
    Happy
    The good thingsHigh incentives,good working einvironment
    The challengesSales quota must be reach and we are so challenge because if high incentives
    4.0
    IP Relay Operator
    Feb 2022
    1 to 2 years in the role, former employee
    Stellar- awesome company to be with, offers average compensations, and great people.
    The good thingsAble to provide what most job seeker is looking for, good environment and nice salary package. But I guess all company does that and is striving really hard to provide what employees need and want but has certain limitations so we employees need to do our part.
    The challengesAverage salary package, but it is sustainable.
    5.0
    Communications Assistant
    Nov 2021
    Unforgettable, fun and fulfilling
    The good thingsWork is fun, they offer great incentives that further motivate us to hit our targets, rewarding in terms of pay, so many chances to increase your income through open OTs, GREAT group of people, approachable and very supportive managers/leads. Stress-free work that allows work-life balance.
    The challengesNothing. Our account was by far the best working experience I've had. The work we did and the people we worked with made for a perfect setup.
    5.0
    Program coordinator
    Oct 2021
    Angeles City Pampanga1 to 2 years in the role
    Finding family at work.
    The good thingsThe best thing about working at Stellar is the environment and the people you get to work with. I had a job I had no interest in but I stayed longer than I expected because the working environment and the people were great!
    The challengesOn a personal note, because it is a BPO and because I took the job for experience purposes only, the clients for the account I was in did not have the interest of the agents in mind. Regardless, the managers worked really hard to fight for their employees.
    5.0
    CA - Communications Assistant
    Aug 2021
    Pampanga Central Luzon1 to 2 years in the role
    It was fun while it lasted.
    The good thingsWhere do I begin? - HR Personel and Support Staff-- EVEN COLLEAGUES were reachable and assisted you along the way to make your stay with the company a good one. Our account got liquidated unfortunately, but it was truly a great experience. -Incentives were a spicy add-on to keep you on your toes for the tasks. -Open Book Management is something to commend them on too... -Career opportunities for their regularized employees is great too. -Training on your first day of Orientation.
    The challenges-Shift lines were not Ideal as it was a US Account. -The task was "Rinse, Lather, Repeat" so you could get bored quick.
    5.0
    Communications Assistant
    Aug 2021
    Account dissolved but it was great while it lasted
    The good thingsThe salary (this does not apply to all of their accounts though) and although the account ended its contract, the management and HR was great in handling everything along the way.
    The challengesIt was difficult to get into the account (there was a long waiting time when I applied) and you have to maintain high scores to stay but overall, it kept us on our toes and again, the salary more than met the required outcome.
    5.0
    Program Coordinator
    Aug 2021
    Pampanga Central LuzonLess than 1 year in the role
    Good place to work, non toxic workmates
    The good thingsgood Benefits and managements, company cares about the concerns of employees
    The challengesgraveyard shift due to an american account
    5.0
    Sourcing Specialist
    Jul 2021
    Cebu City Cebu3 to 4 years in the role, former employee
    Fun working environment!
    The good thingsGreat culture and people.
    The challengesNone. Stellar always puts employees first.
    3.0
    Customer Service Specialist
    Jun 2021
    1 to 2 years in the role, current employee
    Workload does not match with the compensation
    The good thingsThey allow us to work from home.
    The challengesAnnual appraisal is still under negotiation and compensation is not aligned with the workload given to you.
    3.0
    Customer service
    May 2021
    Management is OK but their system is worst
    The good thingsBenefits and their employees health is kinda their responsibility
    The challengesCovid-19 response needs to be improved
    5.0
    Communications Assistant
    Mar 2021
    1 to 2 years in the role, current employee
    Stellar, Star company
    The good thingsOther than the fact that they were proactive, our supervisors and managers were very involved in all of the activities the agents had which lead to all of us wanting to really challenge ourselves and work hard to excel in our job.
    The challengesthe only issue i had, was having to go back on site in the middle of the pandemic. it was really sudden however we understood that it was a client need.
    5.0
    Captioner
    Feb 2021
    great place to work and be in for the long haul
    The good thingsvery understanding and lenitent with how they treat employees
    The challengesown struggles due to the times
    3.0
    Customer service specialist
    Feb 2021
    Bulacan Malalag Davao del Sur1 to 2 years in the role, current employee
    Mediocre pay; Workload is increasing but your pay stays the same.
    The good thingsDay shift schedules.
    The challengesCompensation is not competitive especially if you are the breadwinner for the family. Workload is not suitable for the pay that you are receiving.
    3.0
    Customer service representative
    Jan 2021
    1 to 2 years in the role, former employee
    Worked in stellar for almost 2 years
    The good thingsEasy promotion, Work is easy for most accounts, most people and heads are friendly and approachable
    The challengesPay is very low, No depended allowed for HMO unless you pay for it, Low incentives, Low to nothing for yearly appraisal
    2.0
    Agent
    Dec 2020
    1 to 2 years in the role, former employee
    Colleagues will help you idk about management
    The good thingswell, basically the good things are the colleagues. They help you grow
    The challengesLow salary for a cross trained (6 LOB-AGENT) we were asked to be part of 6 LOB’s without even an increase. Oh not to mention, the back pay given to me was soooooo delayed.
    1 person found this helpful
    4.0
    Billing associate
    Aug 2020
    Less than 1 year in the role, former employee
    My experience was more than average, people and leadership are very friendly and supportive.
    The good thingsLesser stress, friendly and supportive environment and leadership. Workplace is accessible to fast-food, transportation and drug store.
    The challengesChallenges, Almost nothing. Almost everything is manageable.
    2.0
    IT
    Jul 2020
    3 to 4 years in the role, former employee
    Managers do Power tripping, low compensation, overloaded to support all 5 sites with low manpower
    The good things30 days leave. But you'll have a hard time for approval. Either you agree that they move it or disapproval. Challenging but too much stress.
    The challengesShared office, support 5 sites with low manpower resulting to more call outs & coaching. Worst, they called me 30 mins after my shift just after I arrived home. Lacks of equipment.
    5.0
    Customer care
    Jul 2020
    1 to 2 years in the role, current employee
    Fun to work with, open overtime with approachable managers and supervisors
    The good thingsManagers, trainers and supervisors are friendly, they are always on the floor visible to everyone, and always ready to help. Additionally, Stellar is really generous.
    The challengesFrom my experience, only challenge that I encountered was traffic.
    5.0
    Customer service representative
    Jun 2020
    Less than 1 year in the role, former employee
    I enjoyed working here because of my friendly and approachable colleagues.
    The good thingsIt's all about the compensation, friendly and approachable colleagues. The location of the site is accessible anytime,I didn't have hard times on going to work regardless of my schedule.
    The challengesThere was only one thing I found challenging,if it's queuing. But I know that's normal in BPO Industry.
    3.0
    Collection Agent
    Jun 2020
    Less than 1 year in the role, former employee
    Nice working experience
    The good thingsthey will treat you as a family
    The challengesPayroll system needs to improve
    1.0
    Csr
    May 2020
    Less than 1 year in the role, current employee
    Super Terrible experience
    The good thingsNone. There's no good thing in this company.
    The challengesALL OF THE STAFFS ARE NOT APPROACHABLE. THEY ARE NOT HELPFUL. THEY ABANDONED THEIR EMPLOYEES MOST ESPECIALLY NOW THAT WE ARE ENCOUNTERING PANDEMIC.
    1 person found this helpful
    1.0
    CSR
    May 2020
    The Worst at Handling Employees
    The good thingsThe only good thing about it was the training bond.
    The challengesEverything was a mess.
    3.0
    Data Analyst
    May 2020
    1 to 2 years in the role, current employee
    Bittersweet Experience
    The good thingsCo-workers are like family. Salary is okay (for a single peraon with no family to feed)
    The challengesDuring crisis, the management doesn't care about displacing their employees. The employees on accommodation are being prioritized than their work from home employees. Just apply and experience the "best" treatment.
    1.0
    Customer Service Representative
    Apr 2020
    Better find other BPO companies with better perks and cares about their employees.
    The good thingsThere's free drinking water.
    The challengesLow opportunity for career growth and job security.
    1.0
    Chat Support Representative
    Apr 2020
    Low Salary, we didn't receive any sort of assistance during the COVID-19, floating status for 6 months or more without pay.
    The good thingsThe company is mediocre. Nothing special.
    The challengesThe constant worry that we might lose our job due to clients pulling out, environmental factors, etc. Also, there aren't enough lockers and most bags are only placed on racks or on top of lockers.
    2.0
    Business Data Analyst
    Apr 2020
    5 to 6 years in the role
    I can not say much...
    The good thingsYou stay because of the people.
    The challengesLow pay, shared services (you might need to do things beyond your scope).
    3.0
    Workforce manager
    Feb 2020
    9 to 10 years in the role, current employee
    Pushed to the limits
    The good thingsGood working environment
    The challengesNeeds to invest on upgrading tools and systems. A lot of manual work.
    5.0
    Shared Service Accountant
    Feb 2020
    Less than 1 year in the role, former employee
    Great organization
    The good thingsworking here is a great experience and gives you lots of opportunities to develop your self.
    The challengeschallenges would be the high standards and quality work that you have to do on a daily basis.
    4.0
    Customer service agent
    Jan 2020
    Taxing and Repetitive.
    The good thingsWork-life balance. As long as you work well opportunities for promotion and growth are present.
    The challengesThe job is repetitive. The salary is not as competitive as other companies.
    4.0
    Customer Service Representative
    Oct 2019
    Less than 1 year in the role, current employee
    Friendly environment
    The good thingsThe people I am currently working with are the best. They are just so friendly and really approachable when there are difficult tasks. Always willing to help. This company also pushes you to achieve what you want to do in the future.
    The challengesNot really a challenge but I worked at Eastwood branch and there's always a shortage of tissues in comfort rooms. Also, you can only withdraw your salary on the afternoon (or night) on the said cut off. They never release payouts earlier.
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    Reviews by location
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