Company Profile

    Company overview

    Company size

    51-100

    Primary location

    1172 Edsa Balintawak Quezon City -
    SolidService started servicing SONY television and audio products in 1971 as a division of Solid Industries Inc., which was then the exclusive manufacturer/ distributor of Sony in the Philippines.In 1982, Solid Electronics Corporation (SEC) also known as SolidService was established as a separate entity to focus on the after-sales service needs of Sony dealers and customers.In 1997, Sony Philippines (SPH) was established. SolidService continued to serve as SPH’s after sales service network through an exclusive outsourcing arrangement. In 2002, SolidService absorbed the operations of Aiwa’s local service centers at the same time when Sony Japan likewise took over AIWA management worldwide.In 2008, SolidService entered into a service agreement with its Solid Group affiliate, Solid Broadband Corporation to repair the my|phone brand of mobile phones. In 2010, this agreement was renewed under MySolid Technologies and Devices Inc., the distributor of my|phone.As of 2010, SolidService has 38 branches nationwide committed to serve you through continuous improvement in network expansion, technical skills training, system enhancement and operational efficiency.

    Jobs at SolidService Electronics

    Based on your search activity

    at Solid Service Electronics Corporation
    Cebu City, Cebu
    Serves as the front desk representative of the branch, handling customer inquiries, concerns, and requests both face-to-face and through phone calls.
    Serves as the front desk representative of the branch, handling customer inquiries, concerns, and requests both face-to-face and through phone calls.
    classification: Administration & Office SupportAdministration & Office Support
    2d ago
    2d ago

    at Solid Service Electronics Corporation
    Dagupan City, Pangasinan
    Acts as the Technician for the branch, handling the repair and maintenance of customer or clients' units.
    Acts as the Technician for the branch, handling the repair and maintenance of customer or clients' units.
    classification: Trades & ServicesTrades & Services
    2d ago
    2d ago

    Reviews overview

    3.29 ratings in total
    5
    1
    4
    2
    3
    4
    2
    2
    1
    0
    78%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at SolidService Electronics?

    AI summary of recent reviews

    Employees at Solid Electronics Corporation appreciated the friendly work environment and opportunities to learn about new technologies while developing communication skills. They also valued the employee benefits, work schedules, and training to work under pressure. However, some potential challenges included handling customer complaints, heavy workloads and quotas, and technical difficulties with repairs or part ordering, which could impact pay.

    Recent reviews

    4.0
    Customer service representative
    Aug 2019
    Less than 1 year in the role, former employee
    I’ve learned a lot how to handle guest complaints by explaining the right and proper procedure.
    The good thingsFriendly and accommodating staffs
    The challengesIf there are terror guest that impatient and don’t accept explanation..
    3.0
    MST Dept. - Quality Inspector
    Mar 2018
    Less than 1 year in the role, former employee
    Stressful but enjoyable.
    The good thingsHaving new circle of friends and collegues.
    The challengesHaving a quota and loaded of work.
    5.0
    Technical support
    Nov 2017
    Quezon Panabo City Davao del NorteLess than 1 year in the role, current employee
    I am trained to repair flat screen tv, diital camera, sony experia phones, philips tv, switch mode power supply, laptops, hot air stations.
    The good thingsGood experiece
    The challengesThere always hard to repair.
    Ratings for SolidService Electronics are shared as-is from employees in line with our community guidelines
    Find out more about working at SolidService Electronics. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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