Company Profile

    Company overview

    Industry

    Computer Software & Networking

    Company size

    101-1,000

    Primary location

    11th Floor, Pbcom Tower, Ayala Avenue, Makati City, Philippines
    Shang Software Solutions, Inc. is a PAGCOR registered enterprise which provides technical and customer support services such as customer relationship management services, data management and information processing services, customer care and information technology services to our foreign and offshore clients who are primarily engaged in interactive gaming and sports book activities.We are staffed by Filipinos and expatriate employees from Southeast and East Asian countries. As such, the company's corporate culture is diverse and exciting.

    Gallery photos

    Reviews overview

    4.011 ratings in total
    5
    3
    4
    5
    3
    3
    2
    0
    1
    0
    81%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Shang Software Solutions, Inc.?

    AI summary of recent reviews

    Employees at Shang Software Solutions appreciate the supportive team environment and good working relationships with colleagues. The company offers competitive benefits such as bonuses, free meals, and attractive salaries which motivate staff. There are opportunities to grow careers and learn new skills. The work environment is generally seen as positive.

    However, some potential challenges exist around management with frequently changing priorities and strategies leading to last minute demands. The workload can be high at times requiring multitasking across various responsibilities and long hours. Scheduling issues with frequent changes are also an area for improvement, requiring flexibility from staff.

    Recent reviews

    4.0
    Senior Technical Support Officer
    Jan 2023
    3 to 4 years in the role, former employee
    Great opportunity to gather experience.
    The good thingsthe environment and my team mates
    The challengeswhile working in this company, you will be able to grew your career and learn a lot of stuffs outside your scope.
    5.0
    IT Casino Support
    Jan 2021
    Makati City Metro Manila1 to 2 years in the role, former employee
    Excellent Department Practice
    The good thingsGreat Salary Competitive Benefits Proactive Superiors Great Colleagues
    The challengesSchedule Shifting - The schedule wasn't always on point due to some minor problems but understandable. Stressful Environment - But in good condition, it makes you a better person wiser, and stronger.
    3.0
    IT support
    Feb 2020
    1 to 2 years in the role, former employee
    Roting career but with good bonus
    The good thingsBonuses will keep you working for the company, perks and benefits are one of the best or the best I had experience in a company
    The challengesTop level management do not know what they want, but they know the problem. You always need to present at least 3 solutions to please them. Operations are unconventional, managers tend to change their mind on a last minute effort, thus sometimes give you stressful day to make a last ditch effort. Demanding changes
    Ratings for Shang Software Solutions, Inc. are shared as-is from employees in line with our community guidelines
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