still an average companyThe good thingswhat i love in this company are the benefits, which are considered a good package compared to other companies, people you worked with / teammates, which are all goal oriented people and motivated and flexibility of time to work.
The challengesmanagement should review the career leveling program so that those people who are working for years could have an opportunity to level up their career, as well as increase their knowledge and skills in leading a team and handling / managing people. they should also check the basic salary and compare it to other bpo companies.