Satellite Office
    (202 reviews)

    Company Reviews

    Working at Satellite Office

    4.2202 ratings in total
    5
    149
    4
    8
    3
    6
    2
    15
    1
    24
    95%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(202 ratings)
    Career development
    3.9(202 ratings)
    Benefits & perks
    3.9(202 ratings)
    Management
    4.0(202 ratings)
    Working environment
    4.2(202 ratings)
    Diversity & equal opportunity
    2.4(14 ratings)
    Ratings for Satellite Office are shared as-is from employees in line with our community guidelines

    reviews

    Showing 52 reviews for Taguig City Metro Manila
    See reviews from all locations
    Sort by
    most recent
    2.0
    Service Desk Analyst
    May 2026
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Expectations Set High, Delivery Falls Short
    The good thingsIt is good overall, but there are so many options out there.
    The challengesThe work environment can feel unstable due to its heavy reliance on client-based engagements, where project continuity often depends on client decisions. There are instances where communication from leadership lacks urgency and transparency, particularly during critical situations, which can create uncertainty among employees. While the organization promotes strong core values, there appears to be a gap between those principles and their consistent application in practice—especially in areas of openness and honest communication. Strengthening alignment between stated values and day-to-day leadership actions would improve trust, accountability, and overall employee confidence.
    4.0
    Service Desk Role
    Jan 2026
    Taguig City Metro Manila1 to 2 years in the role, former employee
    A BPO with awesome HR team
    The good thingsHR team reliable No payroll dispute
    The challengesTeam Lead with behavioral issue is the main reason I leave the company
    3 people found this helpful
    1.0
    Lead
    Jun 2024
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    Good but wont recommend.
    The good thingsEngagement and events
    The challengesManagement ignores people. HR avoid conversation related to salary and disputes. Timekeeping and Payroll is bad.
    33 people found this helpful
    4.0
    Inbound Customer Service Representative
    Oct 2023
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    Very different exp on a very good note unlike those typical BPO Companies
    The good thingsThe WFH set up but we need to follow up with the client also my work mates is very professional when it comes to work. No irrelevant topics unlike those BPO Companies that i previously worked with.
    The challengesNot alot of allowances like transporation( for onsite) and wifi reimbursment ( for wfh). Since they hired you as a tenured agent they are not very on hands when it comes to training. Luckily our account is very easy so its okay.
    16 people found this helpful
    5.0
    Billing analyst
    Aug 2022
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    Good place to work and build a career
    The good thingsCompetitive compensation and awesome culture
    The challengesOffice is too far from where I live
    5.0
    PMO Lead
    Aug 2022
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, former employee
    great, I love working with SO
    The good thingsgreat account - Hubster great clients - angus
    The challengesmore tissues and bidet please
    1 person found this helpful
    5.0
    Banking Accountant
    Aug 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Competitive Salary + Work-Life Balance + Amazing Culture
    The good thingsMy hiring process with Satellite Office was very smooth. From the initial interview up to the final, it only took a week or two. The people here are very welcoming and accommodating and luckily, my client was very amazing too. I'm enjoying my stay here.
    The challengesHopefully in the coming months, the management will provide recreational area and/or face-to-face activities in the workplace to improve the work culture and help break the ice between employees from different clients.
    2 people found this helpful
    5.0
    Dispatch Clerk
    May 2022
    Bonifacio Global City Taguig City Metro ManilaLess than 1 year in the role, current employee
    Compensation is good, plus work and life balance!
    The good thingsSmooth application process. The HR team was very accommodating from job interview to day 1. You won't be anxious on your day 1 as you will be welcomed well. Competitive Salary/Benefits. The company cares for your well-being. Aside from being well compensated, other benefits provided are not given by other companies. Nice working time! Fixed schedule and Fixed day off. Schedule will make you well rested.
    The challengesI haven't encountered any yet.
    5.0
    Secret
    Apr 2022
    Taguig City Metro Manila3 to 4 years in the role, former employee
    Excellent Company. Always Improving
    The good things- Client Services Team is awesome and ready to provide solutions to issue - Recruitment Team is great - Flexible working arrangement -On-time and accurate payroll - Australian hours
    The challengesThere is no perfect company. The areas that is little bit to be desired are benefits and cash conversion of unused leaves.
    2 people found this helpful
    5.0
    Central Support Representative
    Mar 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Approachable HR's and recruitment team!
    The good thingsThe application is so fast and they will assist you until on boarding. They are offering above than what you've expected!
    The challengesMinimal sites. But great environment when it comes to the management. The engagement is very good!
    1 person found this helpful
    5.0
    Team leader
    Mar 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    The recruitment process is very smooth
    The good thingsThey look for an applicant's potential and made sure you will land a job you deserve.
    The challengesNone as of this writing
    1 person found this helpful
    5.0
    Accountant
    Mar 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Commendable Recruitment
    The good thingsRecruiters are friendly and thoughtful. They kept me well equipped with the role. The whole team was very helpful and accommodating. Also, The application process was fast. All in all the whole experience was great.
    The challengesI haven't encountered any challenges yet.
    1 person found this helpful
    5.0
    Accountant
    Mar 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Fast and Friendly Recruitment
    The good thingsI had a great experience during recruitment with satellite office. Recruiters are friendly and helpful. Also, they kept me updated with the status of my application. I commend the recruitment team for the fast application process.
    The challengesI haven't encountered any challenges for this company yet.
    1 person found this helpful
    5.0
    Logistic clerk
    Mar 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    I’m newly hired and I want to commend Satellite Office’s recruitment team.
    The good thingsI was hired this March 2022 and I admire SO’s recruitment process. All the recruiter that I’ve talked to is very helpful and friendly. They kept me updated and well equipped on my new role.
    The challengesThe waiting time for the Client’s feedback is a bit long. However, the recruiters will give you an update from time to time 😊
    1 person found this helpful
    1.0
    Internal
    Nov 2021
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    Not healthy work environment
    The good thingsPeople are nice and easy to work with specially HR.
    The challengesImmediate manager is really unreasonble and very stressful to work with.
    5.0
    Digital Marketing
    Nov 2021
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Great BPO environment
    The good thingsSatellite Office is a great workplace, a great working culture. Work-life balance is being promoted and practiced by employees and top management. Employee's mental health are also given importance. It's still a young company, but there is already so much potential for growth.
    The challengesIt's still a relatively young company so it might not compare directly to it's competitors in the BPO industry, but Satellite Office is a force on its own with their own niche and expertise.
    1 person found this helpful
    1.0
    Internal Staff
    Sep 2021
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Unprofessional managers are handling this company. VERY client-centered.
    The good thingsNothing good comes to mind
    The challengesUpper management. Internal staff issues. Very client-centered. Does not care about employees, only profits
    2 people found this helpful
    1.0
    Customer Service
    Jul 2021
    Taguig City Metro Manila1 to 2 years in the role, former employee
    They don't care about their employee, they care more about the client
    The good thingsThe shift and free coffee. Other than that, there's literally NONE!
    The challengesThe commute is stressful. The management is too client focused.
    1 person found this helpful
    5.0
    Finance Associate
    Jun 2021
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    Good working environment.
    The good thingsApproachable staff and management. Work/Life balance.
    The challengesNone. All good so far.
    5.0
    SO
    Jun 2021
    Taguig City Metro Manila3 to 4 years in the role, current employee
    The company is good and generous
    The good thingsThe company is good and generous
    The challengesThe company is good and generous
    5.0
    QA supervisor
    May 2021
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, current employee
    Very good place to work.
    The good thingsBefore WFH setup, Office are very modern. HRs are very friendly. Competitive salary.
    The challengesVery little career improvement, training and seminars.
    3.0
    IT Admin Assistant
    May 2021
    Taguig City Metro Manila1 to 2 years in the role, former employee
    No appropriate training provided, No career development
    The good thingsWork from home set up and salary is good.
    The challengesChanging policy from PH holiday and AU holiday is terrible. If you are on leave on a PH Holiday, they will deduct it from your leave credits which should not be as mandated by law. They will tell you there's a performance bonus but there's none, only a little increase every year.
    1 person found this helpful
    5.0
    Accounts Receivable Admin Officer
    Apr 2021
    Taguig City Metro Manila1 to 2 years in the role, current employee
    great and happy experience
    The good thingslistens and cares about their employees' concerns
    The challengesautomation of system and employees' self improvement trainings
    1 person found this helpful
    5.0
    Data Entry Specialist
    Apr 2021
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Non voice account - WFH
    The good thingsNo or less stress at work. Provide assistance/updates despite working from home. I like that they provide engagement activities and have different clubs.
    The challengesWhen back again to normal I hope there's more option to food concessionaire.
    5.0
    Customer Service Officer-Team Leader
    Apr 2021
    Taguig City Metro Manila3 to 4 years in the role, former employee
    Why Work For Satellite Office
    The good thingsMy favorites would probably be the work schedule, the office location and office interior. I also like the company culture and enjoy working with everyone.
    The challengesSleeping Area is really small. A Recreation Room/Area will be a good addition. Hopefully more water refill stations will be available.
    5.0
    Data Entry Specialist
    Apr 2021
    Taguig City Metro Manila1 to 2 years in the role, current employee
    I have been working as Data Entry Specialist for Satellite Office for almost 3 years, one of the best companies I have ever worked for. If you are looking for a career change, competitive salary, good environment, nice people, lots of fun activities and work-life balance, look no further and be part of Satellite Office.
    The good thingsGood Environment, Nice People, Competitive Salary, Fun activities.
    The challengesI don't see any challenges. Working at Satellite Office is so much fun!
    5.0
    Inside Sales Team Leader
    Apr 2021
    Taguig City Metro Manila1 to 2 years in the role
    Its been a great journey with S.O
    The good thingsOrganize Hiring Process
    The challengesDedicated support for the account
    5.0
    Team member
    Apr 2021
    Taguig City Metro Manila3 to 4 years in the role, current employee
    Overall experience is great!
    The good thingsYou get to have many friends
    The challengesNone that I can think of.
    5.0
    Customer Happiness Team Member - Training and Quality
    Apr 2021
    Taguig City Metro Manila3 to 4 years in the role, current employee
    Great Company to work with
    The good thingsAwesome support from this company! Though it's pandemic they always make sure that their employees are well taken care off.
    The challengesNo challenges on my end so far
    1 person found this helpful
    5.0
    Accountant
    Mar 2021
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    If your looking for a caring company that also offer competitive salary package at the same time offering work life balance, definitely recommend Satellite Office. Try it to experience it.
    The good thingsWill definitely recommend SO, I am happy wit this company and looking forward to retire here.
    The challengesFor now I think it is all good since we are currently in WFH setup. Hopefully continue doing this while Covid 19 is not yet in a control. One thing I would like to request if possible if there will also be AVR to be included in the equipment's provided to employee just in case there will be unexpected power interruption, It could give us time to save our working files. Thanks
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.