Trade Sales Agent is the first point of contact for Travel Agent/Partner calling into our contact center.
Trade Sales Agent is the first point of contact for Travel Agent/Partner calling into our contact center.
2d ago
2d ago
Royal Caribbean Group
(161 reviews)
Company Profile
Company overview
Website
Industry
Travel Agents, Tour Operators & Tourist Services
Specialities
Maritime & Shipboard Operations, World‑Class Guest Experience & Service Excellence, Corporate, Shoreside & Global Workforce Careers, Innovation, Digital & Onboard Technology, Competitive Salary & Comprehensive Benefits
Company size
More than 10,000
Primary location
7th and 9th Floor, KMC Armstrong Corporate Center, H.V. dela Costa, Salcedo Village, Makati City
Royal Caribbean Group (NYSE: RCL) is a vacation industry leader with a global fleet of 69 ships across its five brands traveling to all seven continents. With a mission to deliver the best vacations responsibly, Royal Caribbean Group serves millions of guests each year through its portfolio of best-in-class brands, including Royal Caribbean, Celebrity Cruises, and Silversea.Come join our RCG family and journey with us!
Jobs at Royal Caribbean Group
Based on your search activityat ROYAL CARIBBEAN GROUP
Makati City, Metro Manila
We are looking for a proactive and detail-oriented Operations Supervisor to lead and manage daily team operations within our travel and crew functions
We are looking for a proactive and detail-oriented Operations Supervisor to lead and manage daily team operations within our travel and crew functions
1d ago
1d ago
Our mission statement
At Royal Caribbean Group, our mission is to deliver the best vacations responsibly.
Featured
Propelled by People Vacation Starts With Us
We are celebrating the doers, the dreamers, the creators, and the problem solvers who wake up every day with one shared purpose: delivering the world’s best vacations responsibly. Because vacation starts with us.
Awards and accreditations
Fortune World’s Most Admired Companies 2026
Newsweek's America's Most Admired Workplaces 2026
Ethisphere's World’s Most Ethical Companies® 2026
Handshake Early Talent Awards 2026
Newsweek's World’s Most Trustworthy Companies 2025
Ethisphere's World’s Most Ethical Companies® 2025
Forbes' World's Best Employers (#3) 2025
Best Place to Work for Disability Inclusion 2025
Gallery photos
Reviews overview
4.5161 ratings in total
5
118
4
26
3
9
2
3
1
5
95%
93%
What’s it like working at Royal Caribbean Group?
AI summary of recent reviews
Royal Caribbean International offers unique opportunities for employees, including the chance to travel the world while earning an income, working in a culturally diverse environment, and receiving excellent benefits such as free accommodation and meals. The company provides good career advancement opportunities and maintains a supportive work environment with effective team collaboration.
The nature of cruise ship employment presents certain considerations, including extended contract periods of 8-10 months and limited days off, which can affect work-life balance. Staff must adapt to being away from family for long periods, manage substantial workloads with sometimes irregular hours, and navigate working with diverse teams from different cultural backgrounds.
Recent reviews
5.0
Pastry Commis Chef
Feb 2026Pasay City Metro Manila2 to 3 years in the role, former employee
You will learn a lot with different nationalities.
The good thingsTravel while working
The challengesNo rest days , everyday duty for 8-10 months
5.0
Dispatcher
Sep 2025Mall of Asia Pasay City Metro Manila5 to 6 years in the role, former employee
It was a great experience working with different cultures and people. As my 4 years in Royal Caribbean as Facilities Dispatcher role, it refineds my coordinations skills and taught me the art of seamless operations excellent.
The good thingsI enjoyed working in Royal Caribbean because of its friendly environment and I am hoping to be rehire again. I want to continue to "Deliver the Wow" to guest and the unique opportunity to travel and
advance my career in the dynamic hospitality industry, and be part of a company focused on innovation and excellence.
The challengesMaybe Cross-Cultural and Cross-Departmental Collaboration and Continuous Learning -
ensures of effective communication and collaboration with diverse teams from different cultures and departments are essential for delivering a great guest experience.
5.0
Customer Service Representative
Aug 2025Makati City Metro Manila3 to 4 years in the role, former employee
Grateful to Celebrity cruises
The good thingsGood people. Good salary.
The challengesNone. I am satisfied working for them.
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