RMS Collect
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    RMS Collect
    (12 reviews)
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    Company Reviews

    Working at RMS Collect

    4.112 ratings in total
    5
    5
    4
    4
    3
    2
    2
    1
    1
    0
    92%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(11 ratings)
    Career development
    3.3(11 ratings)
    Benefits & perks
    3.5(11 ratings)
    Management
    3.4(11 ratings)
    Working environment
    3.8(11 ratings)
    Diversity & equal opportunity
    2.5(2 ratings)
    Ratings for RMS Collect are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 13 reviews sorted by most recent
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    5.0
    Customer Service Representative
    Jan 2026
    Dasmarinas City Cavite2 to 3 years in the role, former employee
    The company offers a lot, in a good way.
    The good thingsNewbie-friendly environment, healthy, and fair management. Offers a lot of opportunity to earn more.
    The challengesMy career growth as I wanted to learn more.
    2.0
    Customer Service Representative
    Aug 2025
    Dasmarinas City CaviteLess than 1 year in the role, former employee
    Possibly a PR nightmare.
    The good thingsPlace itself is accessible to transport 24/7.
    The challengesThere are a number of challenges working for this specific site (possibly the specific account too), number one being the lack of properly working equipment. Aside from that, the lack of planning on the operations part regarding workstations is a nightmare (you'd setup at one place and have to go back 15-30 minutes early from lunch cause surprise, you're moving to a different part of the production area). One more is the lack of proper ventilation in the entrance lobby, as well as very slow elevators. Lastly, pretty lowball offers regardless of experience.
    5.0
    Customer Service Representative
    Jul 2025
    Angeles City Pampanga6 to 7 years in the role, former employee
    Loving My Journey Being a Call Center Agent and Virtual Assistant Feels Like Home
    The good thingsI love dancing and playing guitar, which help me stay energized and focused. I also enjoy working with my PC whether it’s learning new software or organizing tasks efficiently which aligns well with the technical side of a call center job. Most importantly, I truly value working in a team. I find it motivating to collaborate, share ideas, and support one another to reach common goals. That’s one of the reasons I'm drawn to the call center environment it combines communication, teamwork, and problem-solving, all things I genuinely enjoy.
    The challengesWhat I don't like is feeling unproductive or not giving my best in my job. I take pride in being responsible, so it bothers me if I ever feel like I’m not fulfilling my duties or falling short of expectations. I also don’t like being in a position where I can't support my family’s needs it's a big motivation for me to stay committed and always push to do better. For me, not finishing what I started or leaving tasks incomplete is something I really try to avoid.
    5.0
    Call Center Agent
    Jun 2025
    Bacolod City Negros Occidental4 to 5 years in the role, current employee
    Eager to learn new thing's that can help me improve my skill's and expand my knowledge.
    The good thingsI love to learn new things that can help to expand my knowledge and skills.
    The challengesI don't like to fail why doing my best to do the job well.
    4.0
    SME/MENTOR
    Sep 2022
    Working with RMS Collect was worth it
    The good thingsThe company allowed growth and has a salary package that is competetive
    The challengesFew challenges with regard to salary
    5.0
    Trainer
    Aug 2021
    Clark Freeport Zone Pampanga1 to 2 years in the role, current employee
    Unbelievably Awesome
    The good thingsEverything is a breeze. The company takes careful consideration of what the employee needs. The pressure doesn't feel like it's a burden. It's just enough to keep you motivated
    The challengesMy personal challenge is getting to work since my home is too far from the actual site and my job requires me to be on site. otherwise, everything is awesome
    5.0
    Accounts specialist
    Jan 2020
    1 to 2 years in the role, current employee
    Great experience
    The good thingsBonus and incentives was great
    The challengesPatience and customer driven.
    4.0
    Csr
    Dec 2019
    1 to 2 years in the role, former employee
    It was an amazing experience.
    The good thingsThe colleagues and the management helps you to be inspired and be motivated to do your job well.
    The challengesThe incentives are not given as promised. Some deductions were applied without informing the employees ahead of time.
    3.0
    Operations Supervisor
    Sep 2019
    5 to 6 years in the role, current employee
    Feels like home.
    The good thingsMy friends, the team, surroundings, free parking, and ultimately our account.
    The challengesNot enough career growth.
    5.0
    Collection specialist
    Jun 2019
    Angeles City Pampanga3 to 4 years in the role, current employee
    great platform
    The good thingsgave me additional confidence in communicating with other nationalities, gave me an opportunity to see what i can do more
    The challengesa boss-agent relationship, kind a hard to deal with different personalities in terms of performances
    3.0
    Collections representative
    May 2019
    stressful but fun
    The good thingsnear from home
    The challengesprocesses and management
    4.0
    Customer Care Representative
    May 2018
    1 to 2 years in the role, current employee
    It was a fun workung environment.
    The good thingsTrainers and Supervisors are friendly.
    The challengesDealing with irate customers.
    4.0
    Specialists
    Jul 2017
    Less than 1 year in the role, current employee
    Great workplace for starter's or with experience.
    The good thingsI enjoy working here because of the people behind our account, especially the bosses and colleagues, we work harmoniously and you can improve more in terms of skills. There is a lot of opportunities for promotion and if they can see a potential on your skills and capabilities, they will give you a chance to get promoted.
    The challengesThe challenge sometimes is the tool that we use, i think there should be an upgrade with the tool because it becomes inconvenient on our part when you want to get the job done right away and it will reduce customer's effort. I think this company can improve more in terms of services that they cater to their customer.
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    Reviews by location
    Angeles City PampangaBacolod City Negros OccidentalDasmarinas City Cavite