A toxic workplace where valid emergencies are ignored and unfair penalties are given.The good thingsNot all students are nice and some can be a bit rude, but most of my students are genuinely pleasant to teach. I like my students; they are nice, respectful, and eager to learn. I also appreciate how polite and hardworking Japanese students are, which makes every lesson enjoyable and productive.
The challengesThe challenges I experienced were mostly related to the company’s system and the way the Monitoring team handled situations. The system was often unreasonable, and even valid or serious medical reasons were not accepted. Instead of empathy, they would immediately issue penalties, schedule disciplinary actions, or refuse medical certificates, even in cases of emergencies, unconsciousness, or pregnancy loss. This made the environment emotionally draining and extremely frustrating.
What could be improved is the company’s approach to employee welfare, especially during emergencies. The Monitoring team needs to practice empathy, understand medical situations, and handle cases with fairness and flexibility. The system should allow reasonable exceptions for health-related incidents, accept valid medical documents, and remove unfair penalties. Strengthening communication and professionalism within the Monitoring department would significantly improve the overall work environment.