PSO Manila | Pepper Money Philippines
Write a review
    PSO Manila | Pepper Money Philippines
    (35 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at PSO Manila | Pepper Money Philippines

    4.935 ratings in total
    5
    31
    4
    4
    3
    0
    2
    0
    1
    0
    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends
    Work/Life balance
    4.9(35 ratings)
    Career development
    4.8(35 ratings)
    Benefits & perks
    4.6(35 ratings)
    Management
    4.8(35 ratings)
    Working environment
    4.9(35 ratings)
    Diversity & equal opportunity
    5.0(2 ratings)
    Ratings for PSO Manila | Pepper Money Philippines are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 35 reviews sorted by most recent
    Sort by
    most recent
    4.0
    Former Employee
    Sep 2024
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    Overall, I had a great experience. Except for the HMO, which seems to be useless.
    The good thingsPromtes work life balance, diversty and inclusion.
    The challengesFrom whf set-up, transistioned to hybrid (thrice a week) but there are employess still enjoying fewer rto days.
    4.0
    Developer
    Jan 2024
    Taguig City Metro Manilacurrent employee
    Good work culture but HMO is not good. 1 M limit but only for cliinic base and confinement. You might need to shoulder your own consultation or worst case you cannot use at alll uf no clinic accredited near you.
    The good thingsWork Environment and People
    The challengesOnly at work.. Learning the system
    5.0
    Quality assurance officer
    Jun 2023
    Las Pinas City Metro Manila5 to 6 years in the role, current employee
    It's a blessing to be here!
    The good thingsTurning 5 years here and I still feel blessed to be part of the success of this company. My team lead, senior lead, and colleagues help me grow daily. Te)
    The challengesTolls and system can still be improved on but they are working on it!
    5.0
    Team leader
    May 2023
    3 to 4 years in the role, current employee
    The Best Company There Is!
    The good thingsOffice is clean and accessible. Shift is early so we’re able to avoid the rush hour on the days that we need to work onsite. Compensation and benefits are superb with 1M HMO coverage – which shows how they care about their employees. Management is open, inclusive, and approachable. There are tons of activities and recognition which keeps everyone engaged and motivated. Opportunity for growth is always out there – it’s up to the employee if he/she is up for the challenge and grab the opportunity.
    The challengesI cannot think of a specific challenge as of the moment. The company is continuously improving and adapting to changes in the industry so there might be adjustment which is a good problem to be honest.
    5.0
    Broker Support Officer
    May 2023
    Really Good Company to work for
    The good thingsWorking in Hybrid. approachable bosses, staffs, officers. AU Shift and holidays, AU Culture and. You can feel that you are a FAMILY.
    The challengesIt has opportunities to improve but I know this company will grow and strive to be one of the bests.
    5.0
    Originations Support Officer
    Aug 2022
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Highly Recommended Company
    The good thingsGenerous company and prioritizes work-life balance
    The challengesI don't remember any! It's fun to work at PSO Manila!
    5.0
    Contact Centre Officer
    Jun 2022
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    BPO to beat! Apply now!
    The good thingsThe good things PSO Manila genuinely cares for its people. Great culture! Awesome leadership from HR to Operations! :)
    The challengesNothing to say but only GOOD things about this company
    1 person found this helpful
    5.0
    QA staff
    Feb 2022
    Muntinlupa City Metro Manila3 to 4 years in the role, former employee
    Great management-employee relationship
    The good thingsHas plenty of opportunities to grow (career growth &/or personal development). Work-Life balance; busy however, it's manageable & above all, fun environment! They listen to your needs and provide reasonable actions.
    The challengesIt's a growing company - has opportunities to improve.. opportunities means more growth & development.
    4.0
    Client services manager
    Jul 2021
    Excellent Company that value their employees
    The good thingsPSO Manila Lobe their employees. They support each and everyone.
    The challengesMaybe the system but they will teach and guide you to be the best.
    5.0
    CSA
    Apr 2021
    Cavite Calabarzon1 to 2 years in the role, current employee
    Work-Life Balance! Pro-employees company!
    The good thingsThis is the company that would treat their employees as family.. prioritized their employees and care for their employees! Work-life balance is being considered. Good and approachable bosses. Light workloads. And more more events and happenings. Love this company!
    The challengesOnly minimal things i didnt enjoy such as system issues while working that sometimes ended up having OT haha but as i've mentioned, "sometimes" means not all the time.
    5.0
    Learning and Development Specialist
    Mar 2021
    3 to 4 years in the role, current employee
    In a world of "no", Pepper was founded on saying "yes".
    The good thingsCulture, Environment and People!
    The challengesI couldn't think of any. We are Family!
    5.0
    Learding and Development
    Feb 2021
    Be yourself always and stay true
    The good thingsGood working environment
    The challengesNone for me, but other could be location and parking
    5.0
    Relationship manager
    Feb 2021
    PSO Manila Rocks! Best place to work! Offers great opportunity for career development!
    The good thingsPSO Manila genuinely cares for its people. Great culture! Awesome leadership from HR to Operations! :)
    The challengesNothing to say but only GOOD things about this company
    5.0
    Senior associate
    Feb 2021
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, current employee
    Working with this company gives career growth, good benefits, friendly & passionate people!
    The good thingsPSO cares for their employees. We do get all the support from management. We feel secured during pandemic and truly grateful
    The challengesNone at all... maybe from the start like how my colleagues will like me how to approach them. but in yhe end this is a great company i ever worked for
    5.0
    Sales support
    Feb 2021
    Taguig City Metro Manila3 to 4 years in the role, current employee
    The best company ever!
    The good thingsCareer growth ✅ Benefits ✅ Passionate about people ✅
    The challengesI really can't thing of any.
    5.0
    Team leader
    Feb 2021
    Makati City Metro Manila3 to 4 years in the role, current employee
    A company that truly cares - PSO Manila.
    The good thingsI love the culture and the people. I love that I am valued and treated with respect.
    The challengesNone. I love PSO Manila. I love Pepper Money.
    5.0
    Senior Servicing Support Officer
    Feb 2021
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, current employee
    One of the few companies that is pro-employee
    The good thingsDespite the pandemic, PSO never failed to provide us the support that we need. Whether it be moral or financial support, PSO assures us that we're in good hands. The salary is above average, and there are endless opportunities for internal growth.
    The challengesTotal leaves per year isn't that great, but we usually clock out at 3PM so it's still okay. :)
    5.0
    Customer service
    Feb 2021
    Makati City Metro Manila1 to 2 years in the role, current employee
    Being with Pepper feels like you have a second home!
    The good thingsDuring the height of the pandemic, PSO made sure that everyone is getting all the support they need. They have organized a work from home set up, sent everything we need right at our doorsteps at their expense. They made us feel secured by earning at the comfort of our home. I will be forever grateful for that heart-warming experience.
    The challengesNone - what else can I ask for. Good salary, good people. Non- BPO environment. Schedules are flexible. Rest days are fixed. Accessible to my place.
    5.0
    Collections officer
    Feb 2021
    Makati City Metro Manila1 to 2 years in the role, current employee
    Excellent Company. The best Bosses.
    The good thingsHaving great Bosses makes the employees want to stay and do their best. I've got the most concerned, sweetest and caring managers. I'm living the life. Can't ask for more.
    The challengesSo far, nothing. There had been an issue due to Covid-19 but the company always make sure we're okay.
    5.0
    Customer service manager
    Feb 2021
    Taguig City Metro Manila1 to 2 years in the role, current employee
    My experience with PSO (Manila) Limited has been very positive and rewarding.
    The good thingsPSO Manila Limited values diversity and inclusiveness and supports its employees to dream and to rise high. The management values respect and trust and they are constantly looking ways to improve or innovate.Coming to PSO Manila is one of the best decisions I've ever made.
    The challengesI am very pleased with the company, all good on my end.
    5.0
    Collections
    Feb 2021
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, current employee
    At PSO Manila, we get treated aspeople, not as numbers.
    The good thingsIn this company, I feel valued. Management puts its people's needs first. There is a culture of kindness, inclusion and generosity; employees have class and are well-bred. I am very happy with my compensation as it enables me not just to provide for my family, but to live a life of dignity and comfort as well.
    The challengesI am very happy with PSO Manila!
    5.0
    Manager
    Feb 2021
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Great culture for a growing organization
    The good thingsengagement of staff, staff development and leadership trainings, wellness programs
    The challengesConstant change, which is not really unique to the organization. Most companies experience that.
    5.0
    Senior Learning & Development Specialist
    Feb 2021
    Taguig City Metro Manila1 to 2 years in the role, current employee
    Best company I've worked with!
    The good thingsA company that cares so much about its employees and always seeks our best interest. Shows genuine concern in this unprecedented times. The "can do" attitude is contagious and it really embodies the company values. Superb management -- always going above and beyond our expectations.
    The challengesI honestly can't think of any challenges working here aside from the expensive parking in Uptown. :)
    5.0
    Collections officer
    Feb 2021
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Best company ever!! You will never go wrong with Pepper!
    The good thingsYou'll never feel like working, All employees is very polite and nice. We're like a family! Everyone cares for each other! Pepper will also reward you for all your hard work. You will also get an increase every year!!! and bonus every 6 months!
    The challengesI have nothing to say! Everything is awesome! even the people!
    5.0
    Manager
    Feb 2021
    Bonifacio Global City Taguig City Metro Manila5 to 6 years in the role, current employee
    Work-Life Balance at its best
    The good thingsManagement ensures an engaged workforce, thus promoting a can-do attitude and a culture of unity
    The challengesThe company is growing and is experiencing teething problems- nothing that cannot be fixed or improved.
    5.0
    Administration Officer
    Feb 2021
    3 to 4 years in the role, current employee
    I really love PSO Manila.
    The good thingsThey provide the best in thier employees. Always prioritse everyone situation.
    The challengesI cant think of any.
    5.0
    Development and Support Specialist
    Apr 2020
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role, former employee
    My new ceiling for great working environment
    The good thingsPeople first, fun, travelling, innovation, culture, A+ office, A+ working schedule.
    The challengesPeople are doing so good in the office that some people have the privilege to be left on a hunt to find something bad about the company.
    5.0
    Busines Controls
    Feb 2020
    1 to 2 years in the role, current employee
    Can Do, Balanced, Real
    The good thingsthis is the company where it's corporate values were being lived on. people are always willing to lend a hand and nobody is being left out. This is the company where NO means a lot of New Opportunities. a Company that looks after with the employees career development.
    The challengesthe shared services site in Manila is quite new so expect that theres quite a few adjustments which is being constantly addressed by the management.
    4.0
    HR & admin assistant
    Jan 2020
    It is really great working here.
    The good thingsI love the benefits that we are getting.
    The challengesI just don't see myself growing in our company,
    5.0
    Customer service team leader
    Aug 2019
    1 to 2 years in the role, current employee
    There’s a balanced priority among Customer, People, Brand and Business.
    The good thingsThis is a company wherein People are just as important as our Customers, and this can be felt in how valuable feedback is taken seriously in the organization. My contributions as a leader are valued and recognized. My team members feel challenged, empowered and engaged. These are reflections of how, in such a short span of time, PSO Manila has become a great workplace.
    The challengesHoping to increase number of leaves.
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Las Pinas City Metro ManilaMakati City Metro ManilaMuntinlupa City Metro ManilaPasig City Metro ManilaQuezon City Metro Manila
    View all