ProMark Strategies is a company specialising in Loyalty Marketing for the Hotel and Hospitality Industry. The Company has seen considerable growth over the years and the Senior Management Team, who have been with the company since its incorporation, have unrivalled experience in this industry. Their knowledge of IT and CRM systems, coupled with ProMark’s ongoing commitment to investment, results in a Company that delivers the latest and most advanced custom solutions to its clients.ProMark Strategies was first incorporated in the United Kingdom on the 17th November 1993. Regional Headquarters were established early the following year in Kuala Lumpur Malaysia and ProMark's first programmes started operating later that year.ProMark Strategies now represents hundreds of Hotels across the globe.The membership programme will create 1,000's of Loyalty Members for the hotel. To ensure these clients are cared for and have access to information regarding membership usage ProMark will establish a dedicated hotline and Customer Support Centre. This centre will be staffed by a fully trained customer service consultant to assist members with any queries or question regarding membership usage.The establishment of the Customer Support Centre is vital to ensure customer satisfaction, and maximize client usage of Hotel facilities. The centre also ensures that the Hotel staff are not diverted from their duties by membership client enquiries which in many cases they do not have the knowledge or information at hand to answer comprehensively.
ProMark Strategies is a company specialising in Loyalty Marketing for the Hotel and Hospitality Industry. The Company has seen considerable growth over the years and the Senior Management Team, who have been with the company since its incorporation, have unrivalled experience in this industry. Their knowledge of IT and CRM systems, coupled with ProMark’s ongoing commitment to investment, results in a Company that delivers the latest and most advanced custom solutions to its clients.ProMark Strategies was first incorporated in the United Kingdom on the 17th November 1993. Regional Headquarters were established early the following year in Kuala Lumpur Malaysia and ProMark's first programmes started operating later that year.ProMark Strategies now represents hundreds of Hotels across the globe.The membership programme will create 1,000's of Loyalty Members for the hotel. To ensure these clients are cared for and have access to information regarding membership usage ProMark will establish a dedicated hotline and Customer Support Centre. This centre will be staffed by a fully trained customer service consultant to assist members with any queries or question regarding membership usage.The establishment of the Customer Support Centre is vital to ensure customer satisfaction, and maximize client usage of Hotel facilities. The centre also ensures that the Hotel staff are not diverted from their duties by membership client enquiries which in many cases they do not have the knowledge or information at hand to answer comprehensively.
ProMark Strategies is a company specialising in Loyalty Marketing for the Hotel and Hospitality Industry. The Company has seen considerable growth over the years and the Senior Management Team, who have been with the company since its incorporation, have unrivalled experience in this industry. Their knowledge of IT and CRM systems, coupled with ProMark’s ongoing commitment to investment, results in a Company that delivers the latest and most advanced custom solutions to its clients.ProMark Strategies was first incorporated in the United Kingdom on the 17th November 1993. Regional Headquarters were established early the following year in Kuala Lumpur Malaysia and ProMark's first programmes started operating later that year.ProMark Strategies now represents hundreds of Hotels across the globe.The membership programme will create 1,000's of Loyalty Members for the hotel. To ensure these clients are cared for and have access to information regarding membership usage ProMark will establish a dedicated hotline and Customer Support Centre. This centre will be staffed by a fully trained customer service consultant to assist members with any queries or question regarding membership usage.The establishment of the Customer Support Centre is vital to ensure customer satisfaction, and maximize client usage of Hotel facilities. The centre also ensures that the Hotel staff are not diverted from their duties by membership client enquiries which in many cases they do not have the knowledge or information at hand to answer comprehensively.