Power Mac Center
    (42 reviews)

    Company Reviews

    Working at Power Mac Center

    3.942 ratings in total
    5
    17
    4
    10
    3
    9
    2
    4
    1
    2
    79%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(42 ratings)
    Career development
    3.5(41 ratings)
    Benefits & perks
    3.5(42 ratings)
    Management
    3.7(42 ratings)
    Working environment
    3.9(42 ratings)
    Diversity & equal opportunity
    3.6(5 ratings)
    Ratings for Power Mac Center are shared as-is from employees in line with our community guidelines

    Reviews

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    2.0
    Junior Accountant
    Mar 2026
    Pasig City Metro ManilaLess than 1 year in the role, former employee
    :P :P :P :P :P :P :P
    The good thingsGreat for Fresh Graduates looking for a balance company (Some leaders are great, some leaders are not ). The best co workers one can have, WFH set up, and very approachable HR Dept.
    The challengesTerrible leadership. Leaders manipulating employees. Always felt wrong not to render OT everyday as they always see one (literally) as someone who did not do one's best during work hours. Always saying that "if you can't handle the workload, just say it" BUT 16 hours of work in a DAY is not enough to finish the workload that should be distributed to several people yet leaders chose to manipulate the employee that ONE can do all those task even if that employee RAISED THE SAME CONCERN SEVERAL TIMES.
    1 person found this helpful
    1.0
    Anonymous
    Feb 2026
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Higher ups don't care about their employees.
    The good thingsNo good things, not even good even as a stepping stone.
    The challengesI do not recommend working here. Please find other companies.
    2 people found this helpful
    5.0
    Merchandise Planner
    Jan 2026
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Gained hands-on experience in a fast-paced, customer-focused environment while developing skills.
    The good thingsPower Mac Center is a well-known and stable company with a supportive, friendly work environment. Being part of a leading Apple Authorized Reseller looks great on your resume, and with clear promotion paths and ongoing training, it’s a place where you can really grow your skills and career.
    The challengesPower Mac Center’s fast-paced environment and high standards can be challenging, but I see this as an opportunity to improve my resilience, product knowledge, and customer service skills while working in a premium retail setting.
    3.0
    Office Staff
    Dec 2025
    Pasig City Metro Manila1 to 2 years in the role, current employee
    The only remaining positive is the option for a work-from-home setup
    The good thingsWork from Home is the remaining positive thing
    The challengesThe only remaining positive is the option to work from home. Beyond that, it has become frustrating to work for. The constant changes in policies create confusion and show a clear lack of direction. Employees are expected to keep adjusting, yet hard work is neither fairly recognized nor properly compensated. Reimbursements are handled unfairly, and allowances are low compared to industry standards. To make matters worse, HR and Finance frequently roll out new rules without official communication, acting as if policies can be changed without accountability. The company loves to talk about positivity and a family culture, but the reality inside is different. Some employees, especially in senior positions, fail to uphold the values management claims to promote. Some senior staff are outright disrespectful and unprofessional, creating a toxic environment. Good employees are overshadowed. Overall, culture and internal systems are inconsistent and far from what the company advertises.
    1 person found this helpful
    5.0
    Office Assistant
    Oct 2025
    Davao City Davao del SurLess than 1 year in the role, current employee
    Through my training, I learned how to manage documents, support daily operations
    The good thingsThe good, thanks! I enjoyed working with a team and learning how to handle different office tasks.
    The challengesThe challenge was handling multiple responsibilities at once, but I’ve been improving my multitasking and time management skills
    1 person found this helpful
    5.0
    Shopp account handler
    May 2025
    Binondo Manila City Metro Manila1 to 2 years in the role, former employee
    I experience on how to communicate to my co worker. And to how help other people.
    The good thingsI like to communicate. Help and other people and also I like to design on my house like furniture. Honesty
    The challengesLiar a person who tells lies.
    5.0
    Store supervisor
    Sep 2023
    Quezon City Metro Manila7 to 8 years in the role, current employee
    You can grow as a leader with the assistance of Power Mac Center.
    The good thingsEvery person is valued at Power Mac Center, where there is a strong emphasis on investing in employees' abilities and putting people first.
    The challengesThere is nothing noteworthy about it.
    2 people found this helpful
    4.0
    Customer Service Officer
    Sep 2023
    1 to 2 years in the role, former employee
    It is much better than what I expected.
    The good thingsI enjoyed all the events, activities, and gimmicks in this company, especially with my colleagues.
    The challengesThe stress of handling customers, but I know for a fact that it is on the job description. Thankfully, I am used to this environment and it didn't bother me at all. It can be more awesome if they can do the 2-day offs per week.
    2 people found this helpful
    1.0
    Customer service
    Aug 2022
    My working experience is quite enjoyable and productive.
    The good thingsI enjoy assisting clients to address thier needs.
    The challengesTime schedule, sales qouta, day off,
    2 people found this helpful
    5.0
    Supply Management Department
    Apr 2021
    Pasig City Metro Manila1 to 2 years in the role
    Super nice team, very family oriented, love the camaraderie
    The good thingsNew grads friendly Work environment (Very nice people) Has a very strong and talented teams/individuals Main Office is near establishments A good place to start your career and have a good background in the corporate world, especially the retail industry Have all common benefits HR is superb, very accommodating The company is lead by God-fearing leaders Onboarding and Offboarding have a fast and smooth processes Very supportive and always empowers, motivates the employee! Supports external training for growth Many people stays because of the culture <3
    The challengesIf you are living outside Pasig City, it's quite hard to commute every day For me, I allotted 2 hours for travel time (one-way) They have flexible working hours but it is not optional, for teams who are transactional you'll have a fixed schedule (9 hours work, 1 hr lunch break) Some employees have uniform some don't have (depends on your department) Some work is repetitional, not very challenging There's a career development but will take you time (years)
    8 people found this helpful
    5.0
    Customer service officer
    Apr 2021
    Davao3 to 4 years in the role, current employee
    the company provides good opportunities to every individual
    The good thingsthe company provides good opportunities to every individual the company gives proper credits to the employees
    The challengesmaintaining good customer relations are vital yet following company standard protocol should be strictly implemented
    2 people found this helpful
    5.0
    Customer Service Officer
    Apr 2020
    3 to 4 years in the role, former employee
    It is nice working with the latest technology in the market.
    The good things- Comfortable environment. - Excellent management. - Available resources. - Responsive HR. - Healthy workmates.
    The challenges- Work and life balance.
    5.0
    Sales Trainer
    Apr 2020
    1 to 2 years in the role, current employee
    The best culture in any company
    The good thingsfamily culture, flexible work schedule, transparent policies, amazing store layouts, great marketing brands
    The challengessalary increases, lateral job movements
    2.0
    Mobile Department
    Feb 2020
    Less than 1 year in the role, former employee
    Worst experience in my life. One year follow up for them to fix my SSS Contributions and now I found out that 6 months of Philhealth was also not reflected.
    The good thingsThey provide certification but limited of course to their product (Apple Inc.)
    The challengesMake sure that they remit the employee contributions in SSS, Philhealth and other.
    3 people found this helpful
    4.0
    Engineer
    Feb 2020
    1 to 2 years in the role, former employee
    Good for stepping stone
    The good thingsGood Camaraderie, Well contain culture
    The challenges- [x] Quite low pay when considering tenurity. - [x] No work/ life balance. I've been spending less time with my family because I'm spending 54 hours plus travel time back and forth each 6days of work per week - [x] My skills are going unused, plus no external training for your license
    4 people found this helpful
    4.0
    Selling
    Jan 2020
    We sell apple product and troubleshoot any encounter problem.
    The good thingsEnriching people lives and experience what is the culture inside the family of apple
    The challengesYou need to study more, because apple always have announcemnet in our product on seed website.hahah
    5.0
    Retail Sales Trainer
    Sep 2019
    5 to 6 years in the role, current employee
    I have 6 years of working experience on the retail industry.
    The good thingsI enjoyed working on the retail industry because I learned a lot how to deal with different kinds of customers to give them the best possible solution they need. I also got promoted as a Retail Sales Trainer which allowed me to share all the learnings I had with al the front liners in our company.
    The challengesNothing. I enjoyed working here.
    1 person found this helpful
    3.0
    Cashier/ salestaff
    Sep 2019
    Challenging because you have so many items to understand and to know s useful of it.
    The good thingsThe company of my co workers.good benefits
    The challengesBig descrepancies charges to employee.low payment of overtime.
    5.0
    Inventory analyst
    Sep 2019
    Less than 1 year in the role, current employee
    happy and great experience being employed in Power Mac Center
    The good thingsI enjoyed working here because I have a lot of things that improve my self.
    The challengesbeing feeling like you're not good enough, and not appreciated of all the things you did for the branch. 😥
    3.0
    Junior Engineer
    Jul 2019
    Less than 1 year in the role, current employee
    Junior Engineer
    The good thingsWorkmates and work environment. Good for fresh grads because of the apple certifications.
    The challengesLow salary. 6 days of work. You are not working as engineer but only technician. Weekday off. No increase even you got regulated.
    4.0
    Inventory Staff
    May 2018
    Less than 1 year in the role, former employee
    Employees here are easy and fun to work with
    The good thingsYou will learn how to do right customer service and face irate ones.
    The challengesworking hours and day off are challenge since stores are in malls.
    2.0
    Customer service officer
    Jan 2018
    1 to 2 years in the role, former employee
    No salary increase or bunos
    The good thingsEmployee sale once a year but managers is the first one to pick the sale units
    The challengesNo available supervisor every weekends, and they call it rotational off but for the whole year they always have weekend off
    1 person found this helpful
    4.0
    Marketing
    Aug 2017
    Marketing Experience
    The good thingsWork experience is really good for those who are in their early years of career or just starting out their career. A few years in the company (even months) really develops your skills and value as an employee. Bosses trust you and values your opinions. Your efforts are also properly acknowledged and commended if you did great. The people are so nice. Very very nice. The ambiance in our Department is really light and fun even though works becomes really stressful. Everyone are friends and get through work in a fun way.
    The challengesClimbing the ladder is pretty much challenging because a lot are competing for it and unless new positions open up, you have to wait until the next position higher than your present one gets vacated which means if they get promoted or resign. Also, the company values tenure, you don't get a raise or promotion unless you reach more than a year after probation. But there's a chance you can get a raise if the company hits its quota and promotion may be possible if you apply for a vacant higher position in the company through internal hiring. As I said, the company is good for your career growth, but if you're the type of person who always want to grow and move on, soon you will reach a dead end and you'll be just exactly where you are. Also, expect to multi-task, there's a lot of job to be done but limited number of people in the team. If you love doing a lot of things and you love challenge, well then good for you.
    3 people found this helpful
    5.0
    Assistant Store Supervisor
    Aug 2017
    Great Working Environment
    The good thingsThe give good compensation
    The challengesNone
    4.0
    Inventory analyst
    Jun 2017
    Good experience for new applicants.
    The good thingsYou learn a lot of thing like business processes, customer services and stocks handing, inventory flow, and technical approach. You also have wide range of knowledge on the new trend of apple gadget first hand,.
    The challengesI did not like long hours and always change's of work schedule.
    5.0
    Customer service officer
    May 2017
    Mall of Asia Pasay City Metro ManilaLess than 1 year in the role, current employee
    Great company!
    The good thingsThe people here are the best. Very professional and fun. The management is very nice. I was lucky when I got employed here.
    The challengesWorking in their service center is stressful because of the complaints we received everyday. But if you love what you are doing, you will never feel it anyway.
    5.0
    Technical trainer
    May 2017
    1 to 2 years in the role, current employee
    This is Power Mac Center
    The good thingsThere is a huge opportunity for growth. You will develop personal mastery. You meet various people with different expertise and be able to work with them in teams. All members of the team collectively work hand-in-hand to achieve the company's goals and objectives.
    The challengesIf you work in an Apple Authorized Center, expect things to be fast-paced so always be alert and flexible. Well, that's normal :-)
    1 person found this helpful
    5.0
    Customer service
    Apr 2017
    Less than 1 year in the role, current employee
    a great work experience
    The good thingsCommend you to a job well done
    The challengesEscalations to Apple
    5.0
    Inventory analyst
    Apr 2017
    Very productive.
    The good thingsNot only you work but also you learn.
    The challengesVery far from my hometown.
    5.0
    Marketing
    Apr 2017
    3 to 4 years in the role, current employee
    Working @ Power Mac Center
    The good things- Most employees are millennials - Leading Apple Reseller in the Philippines - Brand image is well kept and manages to pursue different campaigns - Market perceives Power Mac Center as Apple
    The challenges- Tough competition
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