Outsourced Quality Assured Services Inc.
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    Outsourced Quality Assured Services Inc.
    (23 reviews)
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    Company Reviews

    Working at Outsourced Quality Assured Services Inc.

    4.223 ratings in total
    5
    16
    4
    2
    3
    2
    2
    0
    1
    3
    100%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(23 ratings)
    Career development
    3.8(23 ratings)
    Benefits & perks
    3.9(21 ratings)
    Management
    4.0(22 ratings)
    Working environment
    4.0(23 ratings)
    Diversity & equal opportunity
    4.0(14 ratings)
    Ratings for Outsourced Quality Assured Services Inc. are shared as-is from employees in line with our community guidelines

    reviews

    Showing 13 reviews for Quezon City Metro Manila
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    1.0
    Customer Service Specialist
    Apr 2026
    Eastwood Quezon City Metro ManilaLess than 1 year in the role, current employee
    Better run since there’s no job stability since they are client centric
    The good thingsRemote work HMO since day 1 Prorated Medicine Benefit
    The challengesWorkplace retaliation is rampant especially if you are assigned to a toxic client. One of the worst employment I’ve had working for a narcissistic client who will belittle you and run you empty with low esteem. They will deliberately put you in PiP just to create a paper trail to fire you.
    5 people found this helpful
    5.0
    Client Services Manager
    Mar 2026
    Eastwood Quezon City Metro Manila7 to 8 years in the role, current employee
    Outsourced stands put as a one of a kind BPO company.
    The good thingsC Executives are very approchable. A different BPO Culture. Stress Free Environment
    The challengesMore staff recognition. But engagement is really good.
    5.0
    Company Nurse
    Mar 2026
    Eastwood Quezon City Metro ManilaLess than 1 year in the role, current employee
    Work environment is welcoming. I gained exposure to a different aspect of nursing.
    The good thingsThe management is supportive and work environment is positive. Health and wellness are among their priorities
    The challengesNone at the moment.
    1 person found this helpful
    5.0
    Procurement Role
    Mar 2026
    Eastwood Quezon City Metro ManilaLess than 1 year in the role, former employee
    Good work environment, the rest… I don’t know.
    The good thingsGood support team. You can ask them questions and they are approachable. Working with client is okay, too.
    The challengesBehind on benefits. Still have VL/SL as separate which is so traditional, unlike what they present themselves to be (modern, fun workplace). Bad HMO provider.
    5.0
    eLearning Instructional Designer
    Mar 2026
    Quezon City Metro ManilaLess than 1 year in the role, current employee
    Awesome colleagues. Amazing Team!
    The good thingsGrateful to be part of such a supportive team. Everyone is approachable and always willing to help, which makes the work environment both productive and enjoyable. I also appreciate the company events, whether virtual or onsite. Thank you, Outsourced!
    The challengesThe only challenge so far? Controlling myself around the free coffee in the pantry.
    5.0
    Human Resources Specialist
    Mar 2026
    Eastwood Quezon City Metro ManilaLess than 1 year in the role, current employee
    This is one of the best companies I’ve worked for.
    The good thingsThe staff are kind and easy to work with, and the office is very comfortable. The hybrid setup is a big plus because it gives flexibility and supports a good work-life balance. The company events are well-planned and enjoyable. The engagement activities are fun and help employees connect with each other. Most importantly, you can feel that the management truly cares about their employees and listens to feedback. I would recommend this company to anyone looking for a positive and supportive work environment.
    The challengesI’m really enjoying my experience so far.
    5.0
    Client Success Officer
    Mar 2026
    Eastwood Quezon City Metro Manila8 to 9 years in the role, current employee
    It's been great so far with Outsourced.
    The good thingsOutsourced provides a fantastic environment where professional growth is a priority and compensation is highly competitive. The approachable leadership makes communication seamless, and the vibrant culture truly proves it’s more fun at Outsourced. Highly recommended!
    The challengesWhile the company culture is great, management can be overly lenient regarding client-staff boundaries. There have been instances where staff shared irrelevant or sensitive (NDA) information with clients, leading to avoidable chaos and employment issues. Stronger oversight is needed to ensure professional communication standards are upheld.
    5.0
    Learner Support Officer
    Mar 2026
    Eastwood Quezon City Metro ManilaLess than 1 year in the role, current employee
    Work-life balance is real!
    The good thingsWork-life balance is so real! The support in every step of the way from recruitment to work set up itself makes us fall in love with outsourced. Plus, unlimited coffee! Truly it's more fun on outsourced.
    The challengesTo have more frequent updates on goals between company and client to help us feel more aligned and informed.
    5.0
    Engagement Associate
    Mar 2026
    Eastwood Quezon City Metro ManilaLess than 1 year in the role, current employee
    Such a smooth & welcoming experience, supportive leaders, great perks, and a collaborative culture.
    The good thingsI had such a smooth onboarding experience with this company. From day one, everything was clear and well organized, which made the transition so much easier for me. I also really appreciate the perks and benefits here. What stood out to me the most are the people. Everyone is welcoming, kind, and easy to get along with. It made settling in feel effortless. What I appreciate most is how easy it is to talk to the leadership team. They’re approachable, open, and genuinely willing to listen. I also love how the company puts effort into hosting events that keep everyone engaged and connected. I came across this role on JobStreet btw. 😊
    The challengesLoving it so far, everything’s great
    1.0
    Service Associate
    Feb 2026
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    Not a good place to work as they claim to be who they are
    The good thingsCompensation is good
    The challengesManagement should be held accountable for ensuring that proper labor procedures are followed.
    3 people found this helpful
    1.0
    Writer
    Jan 2026
    Quezon City Metro Manila2 to 3 years in the role, former employee
    Unprofessional HR and disorganized processes
    The good thingsI enjoyed working with my client only not with Outsourced.
    The challengesHR processes are very disorganized and unclear. During layoffs, employees are placed on a 2-month “floating status” for supposed reassignment, but there’s little to no real effort to find new roles. Communication is almost non existent and often only verbal, and getting anything documented is difficult. HR is not very empathetic or responsive, and policies are applied inconsistently. Some managers and client directors are also unprofessional when handling concerns.
    9 people found this helpful
    5.0
    Specialist
    Dec 2024
    Eastwood Quezon City Metro Manila3 to 4 years in the role, current employee
    All in all it is a great experience.
    The good thingsThe people at outsourced are the best. They are kind, compassionate, and helpful
    The challengesThe benefits since we don't have comprehensive benefits as other company. I'd also like to suggest that if we want to be the best in the market then please offer the best in the market benefits too.
    1 person found this helpful
    3.0
    Developer
    Apr 2024
    Quezon City Metro Manilacurrent employee
    Like a cup filled in the brim and suddenly you were empty.
    The good thingsYou have the freedom to learn new techniques.
    The challengesClient-based non-assurance of career opportunity. They won't give you metrics if the client does not like you and will be tagged as "None Performance" without knowing why and how. One-way communication as always and the mercy of the client you are assigned to.
    98 people found this helpful
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