Optum
    (306 reviews)

    Company Reviews

    Working at Optum

    4.1306 ratings in total
    5
    160
    4
    73
    3
    34
    2
    20
    1
    19
    87%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(306 ratings)
    Career development
    3.9(306 ratings)
    Benefits & perks
    3.9(306 ratings)
    Management
    3.7(305 ratings)
    Working environment
    4.1(306 ratings)
    Diversity & equal opportunity
    3.3(21 ratings)
    Ratings for Optum are shared as-is from employees in line with our community guidelines

    reviews

    Showing 12 reviews for Taguig City Metro Manila
    See reviews from all locations
    Sort by
    most recent
    2.0
    Customer Service Representative
    May 2025
    Taguig City Metro Manila1 to 2 years in the role, former employee
    I don't recommend working here for more than 1 year. Not worth it.
    The good thingsOnly few TL's are considerate
    The challengesLow salary increase. High expectations, pressure in meeting the expected score but low salary!
    1 person found this helpful
    5.0
    PAR Specialist
    Jan 2024
    Taguig City Metro Manila1 to 2 years in the role, former employee
    I've been working here as a contractual employee, but my experience working here is great
    The good thingswork from home colleagues and managers
    The challengesnothing. my team is very helpful
    1 person found this helpful
    1.0
    Customer Service Role
    Dec 2023
    Taguig City Metro Manila1 to 2 years in the role, former employee
    Decent work place
    The good thingsThe work ambience is good
    The challengesRecruitment Team is biased towards hiring candidates from a particular vendor
    2 people found this helpful
    5.0
    Associate Medical Coder
    Jul 2023
    Taguig City Metro Manila3 to 4 years in the role, former employee
    enjoy, career growth
    The good thingsWork, life, balance, career growth, continuous learning
    The challengesWork, life, balance, career growth, continuous learning
    5.0
    Customer service representative
    Jan 2022
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    Great opportunity, the company will help you grow and come out of your comfort zone.
    The good thingsGreat environment, great benefits and perks, have career and personal development
    The challengesWhen handling irate customers
    5.0
    Regional account manager
    Oct 2021
    Taguig City Metro Manila1 to 2 years in the role, former employee
    working with them is fullfiling
    The good thingswork life balance, people are all friendly
    The challengesnone, maybe the reason why i leave is because i want to pursue my masters degree
    5.0
    Medical coder
    May 2021
    Taguig City Metro Manila3 to 4 years in the role, current employee
    this company is worth both for beginners and experienced.
    The good thingsbalance company/ happy place good for beginners
    The challengesdepartment and manager they don't have enough system for their employee
    5.0
    PIRT
    Feb 2021
    Taguig City Metro ManilaLess than 1 year in the role, former employee
    My overall stay with Optum Global is so COOL.
    The good thingsPay,Environment, Colleague, Facilities and Management
    The challengesThe daily routine of being direct to the point to clients and not being a sugar coat person is one.
    3.0
    CSR
    Feb 2021
    Taguig City Metro Manila5 to 6 years in the role, former employee
    Productivity doesn't match with your salary
    The good thingsBeing part of Optum for five years was one of the greatest experience I've ever had. Excellent training team. Awesome tech support.
    The challengesVery low salary and heavy workload. I believe Optum can still step up with their competitiveness with other BPOs who can offer better compensation.
    2.0
    Human capital
    Jul 2019
    Taguig City Metro Manila3 to 4 years in the role, current employee
    Weak leadership and poor decisions makes a great company "mediocre"
    The good thingsFlexible work hours
    The challengesPoor leadership, little to no employee recognition, office politics prevalent
    1 person found this helpful
    5.0
    DCSM
    Sep 2017
    Bonifacio Global City Taguig City Metro Manila1 to 2 years in the role
    superb
    The good thingsAll aspects and area
    The challengesLearning is vast - opportunity is given
    5.0
    IC
    Jan 2017
    Taguig City Metro ManilaLess than 1 year in the role, current employee
    Amazing kick-start.
    The good thingsWorking environment.
    The challengesWorking schedule.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.