OpenText
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    OpenText
    (79 reviews)
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    Company Reviews

    Working at OpenText

    3.579 ratings in total
    5
    17
    4
    25
    3
    21
    2
    9
    1
    7
    81%
    Rate salary as high or average
    66%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(79 ratings)
    Career development
    2.9(79 ratings)
    Benefits & perks
    4.2(79 ratings)
    Management
    2.8(79 ratings)
    Working environment
    3.7(79 ratings)
    Diversity & equal opportunity
    2.7(7 ratings)
    Ratings for OpenText are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 79 reviews sorted by most recent
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    4.0
    Senior Storage Engineer
    Aug 2025
    Makati City Metro Manila1 to 2 years in the role, former employee
    Overall great experience but could be better only if the Executives know where the real issue is.
    The good thingsGreat salary package and benefits Awesome work environment Cool colleagues and managers Broad IT infra to work with and learn from
    The challengesSeniors from onshore are not ready to share work globally Undergoing lots of changes and cost cutting due to fast phased A&Ms that are affecting jobs across all line of business Executives maybe losing touch of people management in the lowest level
    1.0
    Lead IT Security Analyst
    Aug 2025
    Makati City Metro Manila1 to 2 years in the role, former employee
    Bad. worst in micromanaging. not stable, you can be out without further notice.
    The good thingsYou can get the most experience you need
    The challengesTeams are super competitive even competing among themselves, to the point of micro managing lower ranked teamates.
    1.0
    CLOUD APPLICATION CONSULTANT
    Jul 2025
    Makati City Metro Manila2 to 3 years in the role, former employee
    It seems good at the beginning, but you eventually realize how unfair the environment is.
    The good thingsmy teammates, probably because we all suffer together
    The challengesSalary: New hires often receive higher salaries compared to long-tenured employees. Unfortunately, salary adjustments for existing staff do not keep pace with inflation, resulting in pay disparity and reduced employee morale. Work-Life Balance: Despite being promoted as a value, work-life balance is neither prioritized nor genuinely felt by employees. Management: Workplace politics and outdated leadership styles are prevalent. Some members of management display dismissive and gaslighting behaviors. They enjoy extensive benefits, which may explain their lack of empathy and concern for the well-being of their teams.
    2 people found this helpful
    1.0
    Unix Specialist
    Jan 2025
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Made me wait 45 mins for the final interview, cancelled it without explanation, wants me to go onsite for it a week later with an offer that same day, passed both of it but did not givw an offer, gave me a verbal offer with a start date but no written, after 4 months they are asking if I'm still available, ridiculous level of unprofessionalism from Opentext. Might be the worst I've ever experience in 6 years.
    The good thingsGood Salary package, will be working on oudated system so that should be expected
    The challengesThey seem to have trouble with the management approvals
    7 people found this helpful
    2.0
    Finance Role
    Apr 2024
    Makati City Metro Manila1 to 2 years in the role, former employee
    This is not the best place to work
    The good thingsBenefits and salary. Employee relatiinships - except managers
    The challengesManagement. They need to address employee escalations more than just giving and creating company activities. Band aid solutions are temporary.
    1 person found this helpful
    2.0
    Finance
    Feb 2024
    Makati City Metro Manila
    no work-life balance
    The good thingsextra curricular things are fun here
    The challengesi guess the challenges are depending on what team you are in... for me, my manager is so by the book while flexibility is key nowadays so people is not effective anymore
    1 person found this helpful
    3.0
    Back-Office Specialist
    Jan 2024
    Makati City Metro Manila9 to 10 years in the role, current employee
    Stayed longer than what I've expected because of our team's camaraderie and support to each other. Benefits is good as well.
    The good thingsGreat Team! Stayed more than a 1 decade. Respected and Appreciated by the "previous" Management.
    The challengesCurrent Management has its own agenda! Management is not familiar with the right process and tools being used by their peers. Not much support since they're only focus on engagements that will make them look very good. Don't expect any growth and opportunity - its a shame for a big and well known IT company.
    1 person found this helpful
    4.0
    Production Support Specialist
    Sep 2023
    5 to 6 years in the role, former employee
    Best Place to Work... and I would love to come back.
    The good thingsPeople are nice. Especially the management, at least in our organization. They treat you like family. Everyone is engaging.
    The challengesSalary before was low. So travelling from work to home 3x a week was challenging financially. Would love to be in the office though as it engages employees more.
    5.0
    Associate Cloud Application Consultant
    Aug 2023
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    Great Experience, Very Accomodating
    The good thingsGood Culture, Great Manager, Great Work mates,
    The challengesDo : finish all assigned assignment before deadlines, show a "can do" attitude Don't : OpenText has a very good environment do not be overwhelmed and forget your task.
    2.0
    Finance
    May 2023
    Makati City Metro Manila7 to 8 years in the role, former employee
    Your employment will be unstable if you work here.
    The good thingsWork Independently Sports Feast Team Building Team Christmas Party Canteen Commissary
    The challengesconcerns are not heard, they take it personally when concerns are raised from supervisory level to management up to CEO Decisions they make are base on their personal preferences and employee left in hanging for they do not communicate well with employee and employee are less appreciated, no room fro growth or improvement
    3 people found this helpful
    1.0
    Technical Support Specialist
    Jan 2023
    Meycauayan City BulacanLess than 1 year in the role, former employee
    I was doing an amazing Job but the Boss and I did not meet eye to eye few weeks later they removed me from the JOB.
    The good thingsthe salary is good, good work life balance good team mates the's willing to help you.
    The challengesthe boss are toxic to work with they do not give care for their employee's
    2 people found this helpful
    3.0
    Senior Production Support Specialist | Technical Analyst
    Dec 2022
    Makati City Metro Manila5 to 6 years in the role, former employee
    Could improve on company culture
    The good thingsCompany Benefits and the perks the afford you while working there. Internal teams like IT and HR are easy to approach with issues.
    The challengesBeing transferred all the time without so much as a reasonable excuse other than "Business Need".
    1 person found this helpful
    4.0
    Senior java developer
    Sep 2022
    Good place to work and benefits
    The good thingsBenefits are slightly better compared to other companies, and stock purchase with discounted price
    The challengeshad a factory manager before and gave me a low rating, very minimal tech growth since the technologies are mostly legacy.
    4.0
    Cloud Applications Consultant
    May 2022
    Manila City Metro Manila5 to 6 years in the role, former employee
    The best place to work no more
    The good thingsNight diff, bonuses, friendly colleagues and bosses.
    The challenges5 (Analysis, Dev, QA, Solutions Enablement, Integrations) roles into 1 (Cloud App Consultant) by the management. You are expected to be perfect, no room for defects/errors even during testing.
    2 people found this helpful
    3.0
    Senior Production Support Specialist
    Apr 2022
    Makati City Metro Manila7 to 8 years in the role, former employee
    Good experience for fresh graduates but not for long term. Management changes affected the working environment
    The good thingsGood working relations with the team and my previous direct manager
    The challengesIncreasing workload, inadequate pay, working on holidays (WFH was not an option before)
    3.0
    Cloud Applications Consultant
    Nov 2021
    Makati City Metro Manila5 to 6 years in the role, current employee
    Pay isn't worth the stress
    The good thingsI would think benefits are the only highlight of working here
    The challengesPay is very low for the amount of work-effort needed by the company. My current role used to be 4 individual positions but is now merged into one for the pay of a single role.
    1 person found this helpful
    4.0
    Service manager
    Oct 2020
    Binan City Laguna5 to 6 years in the role, current employee
    Great Opportunity for Fresh Graduates but not for long term growth
    The good thingsIf you are a fresh graduate this is a good start. The work experience will help you develop your skills and become better in your field. The salary and bonuses is also competitive.
    The challengesThe workload metrics are unbearable to others. The management continues to implement service improvement to help efficient delivery to clients without consulting the resources if they are doable, and that's where the stress builds up. But like I said these experiences develops your skills and once you get out of this company and look for another, you'll definitely stand out among the rest.
    1 person found this helpful
    3.0
    Associate Cloud Applications Consultant
    Sep 2020
    current employee
    Prepare to be stuck with EDI technology
    The good things- Good salary and benefits. - Friendly colleagues.
    The challenges- Permanent night shift - High risk of burnout due to very strict deadlines. - Managers are micro-managing. - Trainings are not newbie friendly. - Your experience in this company is not valuable on outside industries, prepare to be stuck. - Very high expectations from the management, not rest allowed.
    1 person found this helpful
    5.0
    Cloud Applications Consultant
    Sep 2020
    9 to 10 years in the role, current employee
    Best place to work. 13th, 14th & 15th month bonuses.
    The good thingsincentives & bonuses are top of the line
    The challengesi can't think of anything.
    3.0
    Associate Cloud Applications Consultant
    Sep 2020
    Less than 1 year in the role, current employee
    High risk of burnout
    The good thingsPeople are friendly. High salary for fresh grads
    The challengesWorst Bootcamp, doesn't really teaches, discusses important work details in just a day but other not important details are discussed in 2-3 days. Managers are micromanaging which is a lot of pressure for new hires. WFH situation at the moment is a big con for new hires Mentoring new hires is a joke. No one really bothers to check on you even though you are a new hire They expect you to do 4 jobs at once (Analyst, Mappr, QA, Integrator) which is very exhausting No resting allowed, a moment of no job will be questioned by manager even though there isn't any in the queue No career growth outside EDI mapping. EDI mapping isn't that used outside so good luck finding new jobs because your experience in opentext is almost obsolete outside WFH setup just doesn't work. Be prepared to work overtime almost everyday. SLA and metrics are super strict and is easily the source of stress
    4 people found this helpful
    3.0
    Associate Cloud Application Consultant
    Sep 2020
    current employee
    If you love money, you are perfect for this company
    The good things- Benefits (very good HMO can be extended to parents and siblings) - Money (Bonuses and night diff) - Environment (team members are friendly and helpful) - Work life balance
    The challenges- Career will be limited to EDI only - Challenging and demanding work, management will expect that you will know everything after your training - Stress in dealing with the customers - Strict metrics and SLA - You are not allowed to relax even if there are no tasks since the manager will question your everyday productivity. - Permanent night shift - Very minimal training materials for EDI projects
    5 people found this helpful
    3.0
    Associate Cloud Applications Consultant
    Aug 2020
    Less than 1 year in the role, current employee
    Fast-paced job that will challenge you.
    The good thingsThe people around you are very supportive in everything whether it is work or personal things.
    The challengesIt is not the type of job I was looking for considering the field that I studied and the work I am doing.
    1 person found this helpful
    5.0
    Cloud Application Analyst
    Jul 2020
    7 to 8 years in the role, former employee
    Overall, is the best place to work
    The good things1. The salary, benefits and the environment
    The challengesLike any other Company it will hard at start but as you learned and gain experience it will be easy moving forward.
    2 people found this helpful
    4.0
    Not applicable
    Jun 2020
    3 to 4 years in the role, former employee
    Still has its pros and cons.
    The good thingsGood benefits Employee Engagement Activities are also fun Company spends well for their employees Exposure to working with other employees based abroad High pay depending on the department 14th month pay Vacation Leaves increase based on tenure
    The challengesSome tenured employees are not that much open to change, "homegrown mentality" - thinking that they should get better opportunities since they have been in the company for some time.
    3.0
    Application developer
    Jun 2020
    Less opportunity was given
    The good thingsI don't know. Maybe the holiday fee. And night differential
    The challengesWorkmates - oldies, doesn't help at all. Schedule are not that good as well
    2 people found this helpful
    4.0
    Account Development
    Jun 2020
    1 to 2 years in the role, current employee
    The best company for me.
    The good thingsI enjoy the work life balance. OpenText is pro employee.
    The challengesOpportunities for career development is not that good. Yearly appraisal is not made clear to employees.
    2.0
    Finance
    May 2020
    7 to 8 years in the role, former employee
    Has slowly becoming a toxic place.
    The good thingsThe people I work with.
    The challengesthey will add workload after workload after workload without any growth(salary wise & career wise)
    4 people found this helpful
    3.0
    Associate Quality Assurance Analyst
    May 2020
    Not a good training ground for Fresh grad!
    The good thingsBenefits are good. Work life balance is so so. Career will only be limited to EDI.
    The challengesPolitics is present. Current metrics are not a good measure for its employees.
    2 people found this helpful
    5.0
    Service Delivery Management
    May 2020
    3 to 4 years in the role
    an Open and friendly environment
    The good thingsThe company observes work life balance, the managers are friendly, colleagues are nice, and environment is young and vibrant.
    The challengesPay as not as high compare to other company but they over 14month pay and variable bonus. HMO can be extended to parents and spouse.
    1.0
    Billing Coordinator
    Mar 2020
    1 to 2 years in the role, former employee
    WORST place to work!
    The good thingsThe only good thing here is that I decided to leave after 2 years.
    The challengesThe whole company needs improvement. Worst management team I've ever been. A lot of toxic people and they just go to work to gossip. They don't even have a leadership training or program before hiring or promoting Managers. I will never recommend this company to anyone at all. Ever.
    4 people found this helpful
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