A rewarding experience that strengthened my technical skills and professionalism.The good thingsWorking at Nestlé has given me strong exposure to global IT operations and a supportive, collaborative work environment. I enjoy the culture of continuous learning, the structured processes, and the opportunity to grow my technical, communication, and customer service skills. The team is helpful, the tools are advanced, and the company values professionalism and work-life balance.
The challengesSome processes can be rigid, and handling high-volume tickets during peak weeks can be demanding. Cross-team coordination sometimes takes time due to global time zone differences. More streamlined communication and additional manpower during heavy workloads would help improve efficiency.