MDM Systems
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    MDM Systems
    (28 reviews)
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    Company Reviews

    Working at MDM Systems

    2.928 ratings in total
    5
    8
    4
    5
    3
    2
    2
    2
    1
    11
    89%
    Rate salary as high or average
    43%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(28 ratings)
    Career development
    3.0(28 ratings)
    Benefits & perks
    2.6(28 ratings)
    Management
    2.7(28 ratings)
    Working environment
    2.9(28 ratings)
    Ratings for MDM Systems are shared as-is from employees in line with our community guidelines

    reviews

    Showing 4 reviews for Mabalacat City Pampanga
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    1.0
    Csr iws
    Jun 2022
    Mabalacat City PampangaLess than 1 year in the role, former employee
    Bad culture for a starter company
    The good thingsIf you are starting with your career in the bpo industry, this place is an average choice. I can't think of any other things because it's just not good working for them if you are already an experienced employee.
    The challengesThey have a gossip culture/chismis culture/marites culture and management looks at you as if you don't know anything and they are the experts of everything. Very little opportunity to grow and to be promoted even if you have the skills and talents. Bad politics.
    1.0
    Csr
    Jun 2022
    Mabalacat City PampangaLess than 1 year in the role, former employee
    Not so good experience working for them
    The good thingsWork mates are nice, friendly, approachable. Clients are also nice and friendly. Clients are very open minded
    The challengesThe TL don't know the process. The TL just reads the training manual Blames trainees for not getting the process the first time. If the issue is still unresolved after every attempts that means the head has issues. High attrition rate.
    3.0
    CSR
    Mar 2022
    Mabalacat City PampangaLess than 1 year in the role, former employee
    Coaching Broadcasted
    The good thingsA good company, don't get me wrong. Great clients, good benefits, average salary.
    The challengesBeware of the Windscreens account. Not a very professional TL. Drops names whenever there are callouts, NTEs, etc. You will be well knowned by others because it's almost being broadcasted that you made a mistake, or raised a concern about someone or something. No confidentiality of identity. Also if you made a major callout, other accounts will know what you have done. I was just shocked one day that someone from a different account asked me about one of my callouts. How unprofessional.
    5.0
    eCommerce Graphic Artist
    Feb 2022
    Mabalacat City Pampanga1 to 2 years in the role, current employee
    A great work place. Family oriented company. A home away from home.
    The good thingsFriendly people, no politics and now power trips. I am so happy I finally found the best BPO company in Clark
    The challengesNone. No work is perfect. I am just happy with what the company has to offer someone who doesn't have experience in BPO
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