Majorel
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    Majorel
    (71 reviews)
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    Company Reviews

    Working at Majorel

    4.371 ratings in total
    5
    46
    4
    11
    3
    6
    2
    6
    1
    2
    93%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(71 ratings)
    Career development
    4.1(71 ratings)
    Benefits & perks
    3.8(71 ratings)
    Management
    4.0(71 ratings)
    Working environment
    4.3(71 ratings)
    Diversity & equal opportunity
    4.0(4 ratings)
    Ratings for Majorel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 71 reviews sorted by most recent
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    most recent
    5.0
    Pay Per Click Specialist
    Jul 2024
    Angeles City Pampanga3 to 4 years in the role, former employee
    Great experience specially with the company environment
    The good thingsCareer growth for every accounts
    The challengesLack of training material
    2.0
    Operations Supervisor
    Jun 2024
    Alabang Muntinlupa City Metro Manila1 to 2 years in the role, former employee
    Few good people but management is worst. No equal opportunity. Padrino system
    The good thingsThere are few good people here
    The challengesManagement doesn't care with you well being. Will keep on asking work related things and expect you to response asap even if you're on leave or rest days
    5.0
    Technical Support Role
    Apr 2024
    Angeles City PampangaLess than 1 year in the role, former employee
    Highly recommended
    The good thingsWork place is perfect!
    The challengesAs of the moment its all perfect
    4.0
    Customer Service Representative
    Mar 2024
    Alabang Muntinlupa City Metro Manilaformer employee
    It was a very eye-opener, and I met a lot of people with backgrounds that contributed to what I learned.
    The good thingsI was able to enhance a lot of my skills, such as my interpersonal communication, critical thinking, and problem-solving skills, to provide a positive customer experience.
    The challengesI dealt with some irate customers, but with the knowledge provided by us, I was able to handle them.
    5.0
    Customer Service Representative II
    Oct 2023
    Pampanga Central Luzon1 to 2 years in the role, current employee
    Safe Place to start with BPO
    The good thingsWell known compensation
    The challengesAlot of changes, when it comes to processes about the account
    5.0
    Technical Advisor
    Aug 2023
    Mabalacat City PampangaLess than 1 year in the role, former employee
    Great workijg environment
    The good thingsEmployee engagement events and good salary
    The challengesSo far my experience was okay
    5.0
    Trainer
    Jun 2023
    Clark Freeport Zone Pampanga9 to 10 years in the role, current employee
    I guess, it is Gemütlichkeit
    The good thingsThe people were amazing. Being challenged every week was also good. It kept people on their toes without being too overbearing.
    The challengesMiscommunication with other support teams.
    5.0
    Customer service rep
    Mar 2023
    It was fun and I've learned a lot
    The good thingsThe management itself is really supportive and the people are kind.
    The challengesThe mangement pushes its employees to level up and grow, that's good.
    5.0
    CSR
    Jan 2023
    Less than 1 year in the role, former employee
    I achieved more learnings and enhance my communication as well
    The good thingsgreat place to work and i had a succesful career and my also my earnings helped my family.
    The challengesnone of it.it just i ended the contract.
    5.0
    Talent acquisition specialist
    Jul 2022
    Satisfyingly enjoyable
    The good thingsGood management. Good salart
    The challengesProximity, but location is good.
    4.0
    Trainer
    May 2022
    Alabang Muntinlupa City Metro Manila1 to 2 years in the role, current employee
    A Good Place to Start Over
    The good thingsInteresting program Good working environment Good colleagues A lot of opportunities for growth Fast phase career growth
    The challengesMy compensation is way below the average line at least for my current role. Politics in the mid to upper management can be very dirty at times Leadership has a LOT to improve.
    3.0
    na
    Mar 2022
    Angeles City Pampanga5 to 6 years in the role, former employee
    Good working place.kaksbsnsnsixbfff
    The good thingsGreat working place.
    The challengesGreat working place.
    5.0
    Customer service representative (CSR I)
    Jan 2022
    Less than 1 year in the role, former employee
    Great working environment
    The good thingsKind, Friendly, Approachable, Very Accommodated and provides great opportunities.
    The challengesChallenges and Difficulties. This is my first Non-voice Account.
    5.0
    Operations supervisor
    Oct 2021
    Muntinlupa City Metro Manila7 to 8 years in the role, current employee
    Awsome and healthy work place
    The good thingsFair treatment and opportunity
    The challengesNothing except during this pandemic
    5.0
    Customer Service Representative IV
    Sep 2021
    Value oriented company.
    The good thingsSupportive. People centric. Knows how to motivate employees making sure that they give priority to their concerns.
    The challengesLocation. Should provide more options for accessibility going to work specially schedules for shuttle service.
    5.0
    Chat support
    Aug 2021
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Great management, nice facilities
    The good thingsFriendly environment, less stress, lots of perks.
    The challengeswork-load would require you to take extra hour or so
    5.0
    Production support
    Mar 2021
    Less than 1 year in the role
    great work experience
    The good thingsManagement are approachable. Great support from TL and Trainer and QA.
    The challengesSome tenured agents are not that helpful for newbies. They left newbies hanging and does not want to be ask how to do some task. Make us cringe to ask them for help because of their sarcastic response.
    5.0
    Massive
    Feb 2021
    Less than 1 year in the role, current employee
    My headline experience is to Communication skills.
    The good thingsOpportunity, experience, teamwork, work ethic, interpersonal skills, problem solving skills, work skills, project management skills.
    The challengesPersonal skills. Opportunities. work ethic. work skill. Positive mind set
    2.0
    Production support
    Jan 2021
    Quezon City Metro ManilaLess than 1 year in the role, former employee
    A not so good comp. at all...
    The good thingsWfh setup. Thats it.
    The challengesHiring process is fine and good. I was working with the support team when I found out that my salary was disclosed to someone within my team. They have a high attrition rate here in the Philippines and even abroad. Processing COE and FP took over 30days even though its says on the FP faqs that it should be done within 30days.
    5.0
    Transaction Specialis
    Jan 2021
    1 to 2 years in the role, former employee
    Amazing Company . I will reccommend this company to all fresh graduYe
    The good thingsEnvironment is good, caring managemenr
    The challengesWe can't file leave every month end
    5.0
    Clinic nurse
    Jan 2021
    Good working environment and nice pay
    The good thingsPay and work conditions
    The challengesComputer literacy and technology mastery
    5.0
    Transaction Specialist
    Sep 2020
    3 to 4 years in the role, former employee
    It really is nice working for this company.
    The good thingsThe people and the environment.
    The challengesJust the overtime work.
    5.0
    customer representative III
    Jun 2020
    Less than 1 year in the role, former employee
    Majorel is a good company.
    The good thingsfriendly and accommodating staff. People readily assist you with your struggles
    The challengescareer growth is harder to achieve. There were a lot of incentives and recognition however, if these were given in cash, employees would've appreciated them more. all in all, all is good.
    1.0
    Customer service
    Apr 2020
    1 to 2 years in the role, current employee
    No respect for employees !
    The good thingsIt was good before Majorel bought us out
    The challengesOnly customers and money count
    4.0
    Admin
    Mar 2020
    Fun to work with and a lot of benifits
    The good thingsPro people, good working environment
    The challengesSlow Growth for support group
    1.0
    Chat support
    Jan 2020
    3 to 4 years in the role, current employee
    Complex account ever.
    The good thingsGood management and bosses.
    The challengesAccount, process. Anything to do with the account.
    1 person found this helpful
    5.0
    Trainer
    Jan 2020
    Great People!
    The good thingsThe people and the environment.
    The challengesNothing really specific.
    1 person found this helpful
    4.0
    Team manager
    Dec 2019
    Great for starters and offline jobs
    The good thingsEnvironment and the non-voiced accounts
    The challengesNot with the company but some of the accounts have extreme changes. Fast phase
    5.0
    Trainer
    Sep 2019
    5 to 6 years in the role, former employee
    One of the best companies that I have worked with.
    The good thingsGood for employees looking for growth. Generous when it comes to incentives.
    The challengesThe power-tripping managers and those who spread gossips.
    5.0
    Payroll specialist
    Jul 2019
    3 to 4 years in the role, current employee
    Thank you Majorel
    The good thingsI enjoyed the flexible work hours
    The challengesOpportunities for career growth
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    Reviews by location
    Angeles City PampangaBinangonan RizalMabalacat City PampangaMuntinlupa City Metro ManilaPakil Laguna
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