Company Reviews

    Working at Macroasia Airport Services Corporation

    3.872 ratings in total
    5
    30
    4
    15
    3
    13
    2
    7
    1
    7
    66%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(72 ratings)
    Career development
    3.8(72 ratings)
    Benefits & perks
    3.0(72 ratings)
    Management
    3.2(72 ratings)
    Working environment
    3.7(72 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for Macroasia Airport Services Corporation are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 72 reviews sorted by most recent
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    most recent
    5.0
    Finance Intern
    Nov 2025
    Paranaque City Metro ManilaLess than 1 year in the role, former employee
    This company is very good and employees are very helpful and hospitable and professionals
    The good thingsInteract with employees and customers
    The challengesDuring collection day
    3.0
    PASSENGER SERVICE AGENT
    Jun 2023
    Iloilo Western Visayas3 to 4 years in the role, former employee
    Airport Passenger Experience, or PAX, is defined by the interactions between the airlines and the passengers
    The good thingsEnhancing good customer service skills, interacting with the passengers and understanding what people need and value
    The challengesNo human consideration to their colleagues
    4.0
    Customer service agent
    Mar 2023
    Quezon City Metro Manila1 to 2 years in the role, former employee
    Being exposed to different cultures
    The good thingsFlexible workload and co workers are very reliable.
    The challengesOvertime especially if there is a cancelled flight
    3.0
    Passenger service agent
    Feb 2023
    Less than 1 year in the role, current employee
    Its hard but if you love what you do and you surround yourself with co workers that has a good world ethics and fun to be with i can make your work life better
    The good thingsthe idea working in an airport meeting celebrities, meeting new people, and you discover yourself more.
    The challengesEveryday you have to have a strong persona and character to face different types of people. You need to really take care of your uniform before they don't give you another supply. Your uniform supplies is every two years
    5.0
    Csr
    Oct 2022
    My experience is from my previous work is I am Customer Service Representative
    The good thingsI will assist the customer and the compliance
    The challengesThis is my own opion maybe hard to socialise but I enjoy to manage
    4.0
    Passenger Service Agent
    Oct 2022
    Less than 1 year in the role, current employee
    i had a great experience
    The good thingshelps me to gain skills and improve
    The challengeswhen talking to irate passengers
    2.0
    Passenger Service Agent
    Oct 2022
    Less than 1 year in the role, current employee
    Salary not enough to live comfortably
    The good thingsI love the job but the way they take care the employees is a NO-NO.
    The challengesLow salary so you really have to budget your salary until nect cut-off.
    5.0
    Passenger Service Agent II
    Jul 2022
    Davao City Davao del Sur1 to 2 years in the role, former employee
    It's a pleasure working with this company.
    The good thingsThey thought me lots of good knowledge and mold my skills in airport operations.
    The challengesMaybe sometimes dealing with irate passengers.
    5.0
    Waiter
    May 2022
    Work max restaurant and abroad
    The good thingsYes the best quality and excellent work and no 1 food services
    The challengesExpress my. My talent to preparation and show my experience before.
    5.0
    Customer services
    May 2022
    Macroasia is a good company.
    The good thingsGood people. You will learn a lot while working in Aviation Industry.
    The challengesThe shifting schedule is 24/7
    4.0
    Ramp
    May 2022
    1 to 2 years in the role, former employee
    Ramp Service Agent 3
    The good thingsExperience in serving company
    The challengesService ,and equiptment operations inside airport
    5.0
    PSA
    Apr 2022
    Less than 1 year in the role, former employee
    This company is good and productivity doing her task.its a good entertain how the passenger commudate easily
    The good thingsBecause it a good opportunity work her and they can easily how the passenger happy to commudete properly
    The challengesNot enjoy because no time to rest because first of all passenger is give our best our can to commudate properly
    5.0
    Billman / driver
    Mar 2022
    Assist the guests in or out the hotel
    The good thingsMore challenges and opportunities to know more in a new field of work
    The challengesI dont know for me its a new role for me if given me a chance to work this field
    5.0
    Caunter attendant
    Dec 2021
    Barista sales man service crew station laoder
    The good thingsas station loader before at philipine airlines
    The challengesTo learn more in this compony
    5.0
    Cargo Service Agent
    Aug 2021
    Paranaque City Metro ManilaLess than 1 year in the role, current employee
    It’s always been a everyday learning because it won’t let you stay just where you are.
    The good thingsEmployees are well trained. They make sure everyone is respected. They have integrity and loyalty to the company and their jobs.
    The challengesWell everything is enjoyable because of the people surrounds you. They won’t let you be left behind.
    4.0
    Passenger Service Agent
    May 2021
    Pasay City Metro ManilaLess than 1 year in the role, former employee
    Fun and growth development
    The good thingsConvenient work location, New People Interaction, Friendly environment, Employee security
    The challengesFlight cancellation - we keep our patience and perform professionally
    5.0
    Logistic staff
    May 2021
    3 to 4 years in the role, former employee
    learning and experienced
    The good thingsi like the working area same specialy with my co-worker
    The challengesyou have to review and undergo all their requirements specialy with the trainings
    3.0
    Passenger Service Agent
    Apr 2021
    1 to 2 years in the role, current employee
    I worked as a passenger service agent at mactan international airport. I communicate my passenger and workmates . We will help and also we enjoy our job. We want to be motivate and ve responsoble to our beloved passengers.
    The good thingsGood thing about my work is to communicate and to help our passenger to always be safe to their destination. We want them to keep safe and have a fun flight.
    The challengesThe challenges about my work is when you have a annoying and misbehavior passengers but what we do is to talk them nicely and priortizes what they need in.
    5.0
    Cargo Service Agent
    Feb 2021
    Paranaque City Metro Manila1 to 2 years in the role, former employee
    Good environment and workmates
    The good thingsThe working enviroment
    The challengesSchedule of duty and benefits
    1.0
    Ramp Service Agent
    Jan 2021
    Makati City Metro Manila1 to 2 years in the role, current employee
    IF YOU LOVE YOUR FAMILY DON'T WORK HERE.
    The good thingsGood for fresh graduates, Open Overtime, your workmates who will become your family.
    The challengesBad management, lack of equipments, lack of man power resulting to incidents/ accidents, too many hazards in environment but no hazard pay given, no benefits at all, no room for growth.
    1.0
    PSA
    Oct 2020
    NAIA Complex Pasay City Metro Manila5 to 6 years in the role, former employee
    A very good example of a very bad company
    The good thingsnothing much to say positive about this company
    The challengesI have never left a negative review in my life, but dear me, I also think that you can expect some sort of standard when you go to work in corporate world. Unfortunately, the standard at this company was very poor. Where do I start? Having entered the company, you loose yourself with the face of CEO staring at you. and after that every 30 minutes interval pinging in group-chat about the status of your task. its like you spend more time on group-chats than the actual work. Overall its very ABSOLUTELY disgusting,
    2.0
    Passenger Service Agent
    Oct 2020
    Pasay City Metro Manila1 to 2 years in the role
    It is great to work here if you are just a fresh graduate
    The good thingsThe good things are I am working with my batchies on training and to our other seniors that has been my family on airport that makes me work further here on this company.
    The challengesI think the company should improve their management and look to employees that stick with them though rough times on the industry of aviation.
    5.0
    Customer service agent
    Sep 2020
    1 to 2 years in the role, current employee
    Most challenging work.
    The good thingsExpect the unexpected.
    The challengesNot a routinary job.
    5.0
    Passenger Service agent
    Sep 2020
    1 to 2 years in the role
    Memorable and inspirational
    The good thingsGood relation of people and co workers
    The challengesIrrate and non-professional approach of passenger
    5.0
    Passenger Service Agent
    Aug 2020
    1 to 2 years in the role
    Great Career Growth with MacroAsia
    The good thingsThe people you work with are very professional. Also, this is a great start for your career in the airline industry.
    The challengesSometimes you need to have off-duty work and there's really a lot of irate passengers so you need to be strong
    5.0
    Cargo Service Agent
    Jul 2020
    Less than 1 year in the role, current employee
    I learned a lot at the same time i enjoyed my work, it will be my stepping stone in my future job.
    The good thingsMy workmates and workplace, it suites me
    The challengesThe attitude towards other and the pressure from work
    4.0
    Operations assistant
    Jun 2020
    Learned to go beyond my limit
    The good thingstheir working companies such us a happy place to work with
    The challengeshelped me out to be a multi tasking
    3.0
    Passenger Service Agent
    Jun 2020
    1 to 2 years in the role, current employee
    High level of customer service
    The good thingsBe able to follow rules and regulations in accordance of delivering high standard of customer service
    The challengesSalary rate for passenger Service is around 10k to 13k per month.
    3.0
    Customer service agent
    Jun 2020
    It is fun to work here
    The good thingsI enjoyed the challenges that I face everyday
    The challengesDifferent types of people that you will encounter
    2.0
    Customer service agent
    May 2020
    1 to 2 years in the role, current employee
    I love the job as PSA but I don't like the management and some colleagues
    The good thingsJust the job at the airport where you get to tall with random people I like it
    The challengesThe company has low salary despite of your work and the HR is a headache. Some workmates are not so nice and unprofessional. Speaking of, don't expect benefits from the company.
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