Company Reviews

    Working at Lindela Travel And Tours

    4.849 ratings in total
    5
    46
    4
    1
    3
    0
    2
    1
    1
    1
    96%
    Rate salary as high or average
    96%
    Employees recommend this employer to friends
    Work/Life balance
    4.7(49 ratings)
    Career development
    4.8(49 ratings)
    Benefits & perks
    4.7(49 ratings)
    Management
    4.9(49 ratings)
    Working environment
    4.8(49 ratings)
    Diversity & equal opportunity
    4.8(40 ratings)
    Ratings for Lindela Travel And Tours are shared as-is from employees in line with our community guidelines

    reviews

    Showing 32 reviews for Makati City Metro Manila
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    5.0
    Customer Service Representative
    Jul 2024
    Makati City Metro Manila3 to 4 years in the role, current employee
    Provide trainings and free workshops for every employee for self improvement, with free travel incentives as well as food and accommodations.
    The good thingsYou have an opportunity to travel and visit your dream destination
    The challengesYou need to be more flexible for a new task you have experience.
    5.0
    Booking and Reservation Specialist
    Jul 2024
    Makati City Metro Manila
    Life Balance
    The good thingsThe good thing about our company is the organization itself. They valued the whole aspect of our life mental, emotional, physical, and the most is spiritual.
    The challengesChallenges your self to excel and grow, because travel always teach you to learn new things.
    5.0
    Documentation Assistant Team Leader
    Jul 2024
    Makati City Metro Manilaformer employee
    My work challenge is balancing client interactions, meeting targets, and developing confidence while handling tasks effectively.
    The good thingsI had a great experience at work because our generous boss cares for her employees. She teaches us how to be better and helps us develop into better versions of ourselves.
    The challengesMy challenge at work is improving my skills in handling and guiding people. As a sales agent, it's also challenging to deal with clients, achieve targets, complete tasks properly, and maintain confidence
    5.0
    Information Technology Specialist
    Jul 2024
    Makati City Metro Manila5 to 6 years in the role, current employee
    A rewarding experience with a dynamic environment, supportive team, and ample growth opportunities, despite occasional challenges with work-life balance and inter-departmental communication.
    The good thingsWorking at Lindela Travel and Tours offers several benefits. The company provides a dynamic and fast-paced work environment, fostering a supportive and collaborative team culture. Employees have ample opportunities for professional growth and development. The team at Lindela maintains a positive and proactive attitude, contributing to a stimulating and engaging workplace atmosphere.
    The challenges Finding a good work-life balance can be tough, particularly during busy travel seasons when things get hectic. The fast-paced environment is exciting but can be demanding at times. Also, sometimes communication between departments could use a little boost to make things run more smoothly. However, the supportive team and engaging atmosphere make it all worth it.
    5.0
    Accounting Staff
    Jul 2024
    Makati City Metro Manila
    Work as a team to achieve one common goals
    The good thingsLindela Travel and Tours focus on the self growth of the employee, allowing you to boost your confidence and had positive mindset on your working environment.
    The challengesDealing with irrate customer
    5.0
    Customer Service Representative
    Nov 2023
    Makati City Metro Manila
    Great culture and way better pay
    The good thingsGood management and credible. The company tried its best to not be toxic.
    The challengesOverall, i just have a little complaints on the day to day work environment some of my colleagues are treating me unfairly which seems normal" so learn to be firm and don't be too emotional, after all your not working for them your working for the company
    5.0
    Account Assistant
    Nov 2023
    Makati City Metro Manila
    Empath and consideration
    The good thingsMy manager used "leading as a servant with empathy". Everyday she builds up the team with genuine compliments and motivation.
    The challengesSet realistic expectations to clients demand
    5.0
    Customer Service Role
    Nov 2023
    Makati City Metro Manila
    Profitability and humaneness
    The good thingsI had to interact with clients on a regular basis, answering their queries and communicating with them effectively in order to ensure positive experience. Thankfully our head assisting me always with clients professionally,
    The challengesEmotional and intellectual demands
    5.0
    Customer Service Representative
    Nov 2023
    Makati City Metro Manila
    Work life balance
    The good thingsWork and personal life being "smooth" in transition. I enjoyed the activities and work that is balance and practical for my skills and ability.
    The challengesFinding common ground or interest that works for different types of department and staff
    5.0
    Reservations Agent
    Nov 2023
    Makati City Metro Manila
    Teamwork
    The good thingsIdentify team goals and objectives, assisting and helping department difficulties. Plus the positive atmosphere.
    The challengesConflict and disputes of of problems sometimes it's essential to understand the entire context" of the problem especially in dealing with clients demands before taking action
    5.0
    Reservations Agent
    Nov 2023
    Makati City Metro Manila
    Always finds a way
    The good thingsAll the good ideas conceptually is easy, but all depends on commitment and intelligence to solve problems. I got trust, fairness, listening and this company is willing to help in many ways.
    The challengesHigh demands of clients
    5.0
    Human Resources Officer
    Nov 2023
    Makati City Metro Manila
    Rewarding
    The good thingsI am satisfied with the competitive compensation and benefits package that Lindela offers. I feel like my salary is fair for my experience and skills, and I appreciate the benefits that are provided.
    The challenges I have experienced occasional workload spikes, which can be stressful. I would appreciate it if there was a better way to distribute the workload so that everyone is contributing fairly.
    5.0
    Information Technology Support Role
    Nov 2023
    Makati City Metro Manila
    Engaging
    The good thingsI am proud to work for a company with a strong company culture and values. I believe in Lindela's mission, and I am committed to helping the company achieve its goals.
    The challengesI would like to see more training and development opportunities offered to employees. I believe that this would help employees to stay up-to-date on the latest technologies
    5.0
    Accounting Staff
    Nov 2023
    Makati City Metro Manila
    Connected
    The good things I appreciate the opportunities for professional growth and development that Lindela provides. I have been able to take advantage of several training and development programs, and I have also been given the opportunity to mentor junior colleagues.
    The challenges I feel like there are limited opportunities for advancement in my current role. I would like to see more opportunities for promotion and lateral movement within the company.
    5.0
    Tour Operator
    Nov 2023
    Makati City Metro Manila
    Fun workplace
    The good thingsFun workplace. They have in-office games. Host themed office parties for common holidays. Surprise employees by catering food or lunch or hosting a happy hour.
    The challengescreate challenging stretch goals
    4.0
    Administration Role
    Nov 2023
    Makati City Metro Manilaformer employee
    Collaborative environment
    The good thingsManagement has guidance and support. They communicate clearly and reiterate goals often. They help you focus on the details of your team's work to be able to change the methods as necessary.
    The challengessome of colleagues lack of clear purpose and and goals for helping clients demands
    5.0
    Visa Consultant
    Nov 2023
    Makati City Metro Manilacurrent employee
    Relationship cohesion
    The good thingsHow friendly and supportive employees and management are to each other. The extent to which employees are concerned to their job.
    The challengesHow to keep track of changing priorities to your team
    5.0
    Reservations Agent
    Nov 2023
    Makati City Metro Manilacurrent employee
    Strong leadership
    The good thingsBenefits have made me feel valued and cared for as an employee.
    The challengesWhile the culture of feedback is present, I have experienced difficulties in receiving constructive feedback at times. I would appreciate more detailed and helpful feedback that I could use for personal and professional growth.
    5.0
    Marketing Executive
    Nov 2023
    Makati City Metro Manila1 to 2 years in the role, current employee
    Good experience prepare and execute business strategies
    The good thingsThe open-door policy has helped to establish a culture of feedback, which has enhanced employee engagement and motivation.
    The challenges Improve more employee morale, motivation, and productivity.
    5.0
    Ticketing Officer
    Nov 2023
    Makati City Metro Manila1 to 2 years in the role, current employee
    Helpful management
    The good thingsThe management at the company is supportive and approachable, and I have never felt intimidated in seeking support or addressing concerns
    The challengesThere is a need for more explicit recognition of employee contributions to the company.
    5.0
    Marketing Executive
    Nov 2023
    Makati City Metro Manila1 to 2 years in the role, current employee
    Training and performance
    The good thingsI have had access to ongoing training and development opportunities that have helped me to improve my skills and perform at a higher level.
    The challengesI would appreciate more developmental opportunities that could lead to progression within the organization
    5.0
    Reservations Agent
    Nov 2023
    Makati City Metro Manilacurrent employee
    Trainings and opportunities
    The good thingsI have always felt valued as a member of the team and appreciated the opportunities for growth and development.
    The challengesWhile the training opportunities are significant, I have few long-term career growth opportunities within the company. I would appreciate more developmental opportunities that could lead to progression within the organization.
    5.0
    Manager
    Nov 2023
    Makati City Metro Manilaformer employee
    Supportive environment
    The good things The company has created a supportive work environment where employees are encouraged to collaborate and learn from each other.
    The challengesThere have been occasional communication breakdowns between the different departments, which has led to delays in projects and confusion.
    5.0
    Administration Role
    Nov 2023
    Makati City Metro Manila3 to 4 years in the role
    Productive and consistent
    The good thingsCare for the employees ups and lows.
    The challengesDealing with demanding and irate clients.
    5.0
    Marketing Executive
    Nov 2023
    Makati City Metro Manila
    Increases productivity and efficiency
    The good thingsI find my work environment to be quiet comfortable and relaxing, never being pressured to perform. And when you need it , there is help from everyone in every corner and give help to others when needed.
    The challengesI suppose it depends how much one is prepared to tolerate. Avoid negative people.
    5.0
    Visa Consultant
    Nov 2023
    Makati City Metro Manila
    You want to find companies that will actually value you
    The good thingsHave worked with some excellent managers, supervisors, really supportive, encouraging and positive. As a mature age now, i am happy to address issues directly to my boss and they listened and help me.
    The challengesYou have to find the perfect balance of getting along with people but also not getting drawn into any drama-no easy task.
    5.0
    Supervising Administrative Officer
    Nov 2023
    Makati City Metro Manila
    Do whatever you think is right when servicing the customer and employees
    The good thingsMy boss letting me and show best to bring the company on higher levels. I learned a lot of skills all over years to make people feel understood, heard and treated well.
    The challengesSome employees are only there for a pay check, they don't take pride in what they do or make. Some are really lazy.
    5.0
    Sales Executive
    Nov 2023
    Makati City Metro Manila
    There is no place for such toxicity but grateful for the company for having interest of their employees
    The good thingsFor me its a healthy working environment. Employer take full responsibility for addressing problem of their staff. A healthy work environment is essential for the well-being and happiness of employees.
    The challengesWe can't avoid problem especially to co-worker but thankfully the manager knows of the the problem and wants to make environment better.
    5.0
    Travel Consultant
    Nov 2023
    Makati City Metro Manila1 to 2 years in the role, former employee
    Good experience
    The good thingsMotivated to work because they encourage employees, share ideas and suggestions. The company has more opportunities to grow and succeed.
    The challengesNone so far, just clients.
    2.0
    Booking Department
    Sep 2023
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Good for starters only
    The good thingsFree snacks to every programs or celebrations. Free training programs Proper training depending who's your Team Leader. Bible reflection every morning Team Work is a must
    The challengesLow hopes for regularization. Low ball Salary and no over time pay. No work-life balance why? Some needed to continue their work at home with no pay. Too strict office attires and personal Gadgets Too Under Staffed you'll know once you got in. You are required to attend the bible reflection regardless of your religion.
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