Company Reviews

    Working at Lindela Travel And Tours

    4.849 ratings in total
    5
    46
    4
    1
    3
    0
    2
    1
    1
    1
    96%
    Rate salary as high or average
    96%
    Employees recommend this employer to friends
    Work/Life balance
    4.7(49 ratings)
    Career development
    4.8(49 ratings)
    Benefits & perks
    4.7(49 ratings)
    Management
    4.9(49 ratings)
    Working environment
    4.8(49 ratings)
    Diversity & equal opportunity
    4.8(40 ratings)
    Ratings for Lindela Travel And Tours are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Customer Service Representative
    Jul 2024
    Makati City Metro Manila3 to 4 years in the role, current employee
    Provide trainings and free workshops for every employee for self improvement, with free travel incentives as well as food and accommodations.
    The good thingsYou have an opportunity to travel and visit your dream destination
    The challengesYou need to be more flexible for a new task you have experience.
    5.0
    Booking and Reservation Specialist
    Jul 2024
    Makati City Metro Manila
    Life Balance
    The good thingsThe good thing about our company is the organization itself. They valued the whole aspect of our life mental, emotional, physical, and the most is spiritual.
    The challengesChallenges your self to excel and grow, because travel always teach you to learn new things.
    5.0
    Documentation Assistant Team Leader
    Jul 2024
    Makati City Metro Manilaformer employee
    My work challenge is balancing client interactions, meeting targets, and developing confidence while handling tasks effectively.
    The good thingsI had a great experience at work because our generous boss cares for her employees. She teaches us how to be better and helps us develop into better versions of ourselves.
    The challengesMy challenge at work is improving my skills in handling and guiding people. As a sales agent, it's also challenging to deal with clients, achieve targets, complete tasks properly, and maintain confidence
    5.0
    Information Technology Specialist
    Jul 2024
    Makati City Metro Manila5 to 6 years in the role, current employee
    A rewarding experience with a dynamic environment, supportive team, and ample growth opportunities, despite occasional challenges with work-life balance and inter-departmental communication.
    The good thingsWorking at Lindela Travel and Tours offers several benefits. The company provides a dynamic and fast-paced work environment, fostering a supportive and collaborative team culture. Employees have ample opportunities for professional growth and development. The team at Lindela maintains a positive and proactive attitude, contributing to a stimulating and engaging workplace atmosphere.
    The challenges Finding a good work-life balance can be tough, particularly during busy travel seasons when things get hectic. The fast-paced environment is exciting but can be demanding at times. Also, sometimes communication between departments could use a little boost to make things run more smoothly. However, the supportive team and engaging atmosphere make it all worth it.
    5.0
    Accounting Staff
    Jul 2024
    Makati City Metro Manila
    Work as a team to achieve one common goals
    The good thingsLindela Travel and Tours focus on the self growth of the employee, allowing you to boost your confidence and had positive mindset on your working environment.
    The challengesDealing with irrate customer
    5.0
    Sales Role
    Dec 2023
    Manila City Metro Manila
    Fresh perspective
    The good thingsI appreciate the fresh perspective and creativity they bring to the company. Their ideas help stay ahead of trends and remain a top in industry. With that being said i believe that the company will give an edge over others
    The challengesThere's folks that can be helped and there's folks that complicate every step of the helping process with the clients. Be wise
    1 person found this helpful
    5.0
    Administration Role
    Dec 2023
    Manila City Metro Manila
    Ready to pivot
    The good thingsHonest to goodness there are no words to explain how appreciative I am of this outstanding workplace. I thoroughly enjoy collaborating with this group. Rapid changes are the norm, so being open to change and ready to pivot is crucial for keeping your colleagues on track and successful so im glad
    The challengesAll humans are a challenge to each other. It all depends how you tolerate each other. There are many combinations of behaviours, communication is the key.
    1 person found this helpful
    5.0
    Marketing Role
    Dec 2023
    Manila City Metro Manila
    This isn’t simply a squad, it is family to me
    The good thingsThankful how they made my professional life more congenial. It is enjoyable to work alongside with this environment, and my devotion to the job motivates me. I’ll cherish the memories for the the assistance and guidance they gave me even im stubborn sometimes.
    The challengesDespite their benefits, a fast-paced environment can have drawbacks so you need to be balance and adaptable
    5.0
    Reservations Agent
    Dec 2023
    Manila City Metro Manila
    Diligence and consistency
    The good thingsTo be honest, I have always aspired to work with the company. My assignment would never have concluded on such a positive note if it were not for the diligent work and reinforcement of my dept/work place. I am immensely fortunate to cooperate with such a highly gifted and unbelievable team of individuals
    The challengesClients are often kind and flexible. But there is always an exception. Some of them are difficult to handle due to unreasonable demands made by them which stresses you..
    5.0
    Marketing Role
    Dec 2023
    Manila City Metro Manila
    Appreciative
    The good thingsHands down to the boss/management for being so cordial and unbiased with us. They uplift and inspire us to put our best foot forward.
    The challengesNegotiating terms and conditions, this may involve discussing the details of the work to be done, including the scope of the itinerary/plan, the timeline, the budget, and any other relevant terms and conditions.
    5.0
    Visa Officer
    Dec 2023
    Manila City Metro Manila
    Satisfactory
    The good thingsThank you,” isn’t satisfactory to express my thankfulness to the company. I am honored to work with them/within their instruction. I appreciate everything. Ive learned a lot of skills and knowledge as a beginner in the travel industry
    The challengesPatience and understanding with clients need or demands
    5.0
    Operations Officer
    Dec 2023
    Manila City Metro Manila
    Good communication
    The good thingsI appreciate constant encouragement and assistance with that my skills always provides an opportunity for upward development
    The challengeskeep the client informed about the progress of their needs/booking plan/itinerary and to address any questions or concerns that the client may have.
    5.0
    Front Desk Officer
    Dec 2023
    Manila City Metro Manila
    Motivating
    The good thingsWhat i like about this company is the time and effort they put into making sure we consistently deliver the best quality work with minimal modifications
    The challengesFocus your research on learning more about the company's services,and approach to customer service.
    5.0
    Reservations Agent
    Dec 2023
    Manila City Metro Manila
    Good perspectives
    The good thingsI loved the unique perspectives that they contributed in every meeting. It improved my knowledge of the issue and my ability to approach to a solution. I could always rely on the ideas they bring to the table.
    The challengesPrepare for clients demand. Be firm.
    5.0
    Customer Support Role
    Dec 2023
    Manila City Metro Manila3 to 4 years in the role
    Work Ethics
    The good thingsI appreciate the level of dedication and hard work of the management they put in every situation.
    The challengesI was responsible for facilitating client communication, distributing requests to others and answering questions. This allowed me to assist our clients and learn more about handling situation
    5.0
    Customer Service Role
    Dec 2023
    Manila City Metro Manilacurrent employee
    Great experience
    The good thingsThe way they handled any situation showed resilience, experience, knowledge, and critical thinking. Great management
    The challengesStaff conflicts, it’s a part of life, and it’s a part of the business. People have different opinions, and that’s a great thing, but it’s how communication is handled that matters. Stay focused
    5.0
    Customer Service Representative
    Nov 2023
    Makati City Metro Manila
    Great culture and way better pay
    The good thingsGood management and credible. The company tried its best to not be toxic.
    The challengesOverall, i just have a little complaints on the day to day work environment some of my colleagues are treating me unfairly which seems normal" so learn to be firm and don't be too emotional, after all your not working for them your working for the company
    5.0
    Account Assistant
    Nov 2023
    Makati City Metro Manila
    Empath and consideration
    The good thingsMy manager used "leading as a servant with empathy". Everyday she builds up the team with genuine compliments and motivation.
    The challengesSet realistic expectations to clients demand
    5.0
    Customer Service Role
    Nov 2023
    Makati City Metro Manila
    Profitability and humaneness
    The good thingsI had to interact with clients on a regular basis, answering their queries and communicating with them effectively in order to ensure positive experience. Thankfully our head assisting me always with clients professionally,
    The challengesEmotional and intellectual demands
    5.0
    Customer Service Representative
    Nov 2023
    Makati City Metro Manila
    Work life balance
    The good thingsWork and personal life being "smooth" in transition. I enjoyed the activities and work that is balance and practical for my skills and ability.
    The challengesFinding common ground or interest that works for different types of department and staff
    5.0
    Reservations Agent
    Nov 2023
    Makati City Metro Manila
    Teamwork
    The good thingsIdentify team goals and objectives, assisting and helping department difficulties. Plus the positive atmosphere.
    The challengesConflict and disputes of of problems sometimes it's essential to understand the entire context" of the problem especially in dealing with clients demands before taking action
    5.0
    Reservations Agent
    Nov 2023
    Makati City Metro Manila
    Always finds a way
    The good thingsAll the good ideas conceptually is easy, but all depends on commitment and intelligence to solve problems. I got trust, fairness, listening and this company is willing to help in many ways.
    The challengesHigh demands of clients
    5.0
    Human Resources Officer
    Nov 2023
    Makati City Metro Manila
    Rewarding
    The good thingsI am satisfied with the competitive compensation and benefits package that Lindela offers. I feel like my salary is fair for my experience and skills, and I appreciate the benefits that are provided.
    The challenges I have experienced occasional workload spikes, which can be stressful. I would appreciate it if there was a better way to distribute the workload so that everyone is contributing fairly.
    5.0
    Information Technology Support Role
    Nov 2023
    Makati City Metro Manila
    Engaging
    The good thingsI am proud to work for a company with a strong company culture and values. I believe in Lindela's mission, and I am committed to helping the company achieve its goals.
    The challengesI would like to see more training and development opportunities offered to employees. I believe that this would help employees to stay up-to-date on the latest technologies
    5.0
    Accounting Staff
    Nov 2023
    Makati City Metro Manila
    Connected
    The good things I appreciate the opportunities for professional growth and development that Lindela provides. I have been able to take advantage of several training and development programs, and I have also been given the opportunity to mentor junior colleagues.
    The challenges I feel like there are limited opportunities for advancement in my current role. I would like to see more opportunities for promotion and lateral movement within the company.
    5.0
    Tour Operator
    Nov 2023
    Makati City Metro Manila
    Fun workplace
    The good thingsFun workplace. They have in-office games. Host themed office parties for common holidays. Surprise employees by catering food or lunch or hosting a happy hour.
    The challengescreate challenging stretch goals
    4.0
    Administration Role
    Nov 2023
    Makati City Metro Manilaformer employee
    Collaborative environment
    The good thingsManagement has guidance and support. They communicate clearly and reiterate goals often. They help you focus on the details of your team's work to be able to change the methods as necessary.
    The challengessome of colleagues lack of clear purpose and and goals for helping clients demands
    5.0
    Visa Consultant
    Nov 2023
    Makati City Metro Manilacurrent employee
    Relationship cohesion
    The good thingsHow friendly and supportive employees and management are to each other. The extent to which employees are concerned to their job.
    The challengesHow to keep track of changing priorities to your team
    5.0
    Reservations Agent
    Nov 2023
    Makati City Metro Manilacurrent employee
    Strong leadership
    The good thingsBenefits have made me feel valued and cared for as an employee.
    The challengesWhile the culture of feedback is present, I have experienced difficulties in receiving constructive feedback at times. I would appreciate more detailed and helpful feedback that I could use for personal and professional growth.
    5.0
    Marketing Executive
    Nov 2023
    Makati City Metro Manila1 to 2 years in the role, current employee
    Good experience prepare and execute business strategies
    The good thingsThe open-door policy has helped to establish a culture of feedback, which has enhanced employee engagement and motivation.
    The challenges Improve more employee morale, motivation, and productivity.
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