Innovation
- Pushing the boundaries - Encouraging creativity - Using technology - Divergent thinking - Persistent in finding better ways of doing things and improving the status quoClient-centricity
- Understanding the needs and safety of clients. - Creating meaningful connections - Involving the client decision whenever possible - Respecting client's boundaries, preferencesExcellence
- Maintaining high standards - Getting things done expediently and with quality - Being accountable and responsible - Willingness to accept decision making responsibility