IBEX Global Solutions
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    IBEX Global Solutions
    (275 reviews)
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    Company Reviews

    Working at IBEX Global Solutions

    4.1275 ratings in total
    5
    151
    4
    59
    3
    28
    2
    13
    1
    24
    87%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(275 ratings)
    Career development
    3.9(274 ratings)
    Benefits & perks
    3.8(274 ratings)
    Management
    3.6(275 ratings)
    Working environment
    3.9(275 ratings)
    Diversity & equal opportunity
    3.1(10 ratings)
    Ratings for IBEX Global Solutions are shared as-is from employees in line with our community guidelines

    reviews

    Showing 13 reviews for Paranaque City Metro Manila
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    4.0
    Non-Voice Agent Entry Level
    Mar 2026
    Paranaque City Metro ManilaLess than 1 year in the role, former employee
    Short stint yet great experience
    The good thingsGood work culture and friendly mid & senior level leaders
    The challengesChasing the required matrix
    4.0
    Real Time Analyst
    Mar 2026
    Paranaque City Metro Manila8 to 9 years in the role, former employee
    It was a good learning experience.
    The good thingsI learned a lot working in the company.
    The challengesSalary is stagnant, no annual increase forever.
    4.0
    Customer Service Representative
    Jan 2024
    Paranaque City Metro ManilaLess than 1 year in the role, former employee
    Great for beginner.
    The good thingsThe good things is they increase your allowance and this is good for the beginner.
    The challengesThey can unemployed you even if you are regular if you did not meet the 87% stats for the concecutives 2 months.
    6 people found this helpful
    3.0
    Chat support
    Sep 2023
    Paranaque City Metro ManilaLess than 1 year in the role, current employee
    Average company for experienced ones, however, definitely good for newbie
    The good thingsthere are lot of good people around, this is good for newbies.
    The challengestraining team keeps sticking their nose to production floor
    2 people found this helpful
    5.0
    Customer care representative
    Mar 2023
    Paranaque City Metro ManilaLess than 1 year in the role, former employee
    Very good to start a job.
    The good thingsGood Team leaders and other agents
    The challengesadjusting on the tools that their using.
    5.0
    Chat support
    Mar 2023
    Paranaque City Metro Manila1 to 2 years in the role, former employee
    Enjoyed working while learning new skills to develop personality.
    The good thingsLearning new things while working.
    The challengesThe company had given me the chance to have a career growth by giving us trainings and allowed me to handle a team that helped me build my leadership skills.
    4.0
    Customer Service and Sales Representative
    Mar 2023
    Paranaque City Metro ManilaLess than 1 year in the role, former employee
    A very challenging role
    The good thingsProximity - just walking distance on my place.
    The challengesShifting schedule, Need to reach quota daily
    3.0
    Customer Service representative acting as a Floor Walker
    Feb 2023
    Paranaque City Metro Manila1 to 2 years in the role, former employee
    Very interesting it's just happened that there's still toxic management.
    The good thingsEngagement Activities and incentives.
    The challengesThey will encourage you to do the best thing you can and they will train you to enhance your personal skills
    5.0
    Customer service representative
    Feb 2023
    Paranaque City Metro ManilaLess than 1 year in the role, former employee
    Great place to work at.
    The good thingsthey are promoting great place to work at by conducting engagements.
    The challengesI enjoy working here so I definitely recommend this company as well
    4.0
    QA Analyst
    Apr 2022
    Paranaque City Metro Manila3 to 4 years in the role, current employee
    Good learning experience.
    The good thingsThe employer will keep you as an employee.
    The challengesAlways hear your employee's opinions and provide the best option.
    5.0
    Customer service rep
    Mar 2022
    Paranaque City Metro Manila1 to 2 years in the role, former employee
    Good company for beginners
    The good thingsThe employees and the facilities.
    The challengesThe management is quiet difficult to understand, but it depends on the site.
    4.0
    Recruiter
    Jan 2021
    Paranaque City Metro Manila5 to 6 years in the role, current employee
    Nice work experience
    The good thingsNice work experience. Worth it.
    The challengesvolumn hiring but worth it
    3.0
    Technical support representatives
    Nov 2016
    Paranaque City Metro Manila
    Nice place to work with!
    The good thingsour country manager feels us we are important to them his always visible. Work environment is nice.
    The challengesits not worth it the job what you have base on the salary you are receiving. Stress work or technical but its not worth it.
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