Newbies are on their own when endorsed to operations | senior employee powertrippingThe good thingsWavemates, training both comms and product is good
The challengesCompensation, monthly pay can't clarify with the employees, issues with allowances and floorwalking (esp. To those just endorsed to the ops) is NOT good. Will let the newbies to on their own during calls finding out what to do with their concern, result long AHT. Then reprimand during coaching sessions.