The work itself is doable yet the workload may be overwhelming and the salary comes with a hefty 10% tax despite being less than 20,000php (TRAIN law)The good things- free water, (occasional) free lunch, and free coffee
- schedule is a little flexible
- you can leave anytime (as an outsource)
- overtime pay is good
- team leaders are amiable and very accommodating to inquiries and requests
The challenges- the professional fee is always late and is processed very slowly (despite passing DTRs on time and supposedly paid weekly)
- due to the large number of accounts, processing staff are asked to stay 3 to 15 hours overtime (sometimes even overnight) just to rush an account
- often lacking in supplies and usable laptops