Grand Regal Hotel
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    Grand Regal Hotel
    (3 reviews)
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    Write a review

    Company Profile

    Company overview

    Website

    Grand Regal Hotel

    Industry

    Hotel & Accommodation Services

    Specialities

    Passionate and Talented Employees, Customer Service

    Company size

    101-1,000

    Primary location

    Km. 7 JP Laurel Avenue, Lanang Davao City
    Grand Regal Hotel is one of the pioneers in Davao City's hospitality industry and growing to meet the more demanding challenge of today's travelers, while keeping the heritage of a truly Davao experience. Our 24-year history in the industry undoubtedly includes us among the preferred venue for conventions, meetings, and events, and journeyers from around the world.The hotel has gained an international reputation for being highly competitive and an establishment that provides excellent customer service.

    Gallery photos

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    Reviews overview

    4.73 ratings in total
    5
    2
    4
    1
    3
    0
    2
    0
    1
    0
    100%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Grand Regal Hotel?

    AI summary of recent reviews

    Employees at Grand Regal Hotel appreciate the opportunities for career development and leadership training, as well as the mentorship from managers who emphasise excellent customer service. The company's SEGC (Smile, Eye Contact, Greetings and Commitment) approach provides valuable training in this area. However, the hotel industry demands around-the-clock availability to handle customer needs effectively, which can be challenging. Additionally, while employees enjoy the camaraderie with colleagues, there can be difficulties when close work relationships are impacted by people leaving the company.

    Recent reviews

    5.0
    Front desk receptionist
    Jan 2022
    Less than 1 year in the role, former employee
    My Training ground to enhance my skills under the field of Hospitality Management
    The good thingsWhich help me build my desire job
    The challengesChallenges and opportunity wise in handling an effective and good customer services.
    4.0
    CredIT and collection staff
    Oct 2020
    Davao City Davao del Sur
    Hospitality and Leadership
    The good thingsThe company teaches how to become a good leader and serve client according to SEGC (Smile, Eye Contact, Greetings and Commitment).
    The challengesI enjoyed most of the camaraderrie among all employees that those who exited earlier than us still as very close to each other, seeing each other and bonding when meeting outside.
    5.0
    CredIT & collection officer
    Jun 2015
    9 to 10 years in the role, former employee
    Hotelier Life
    The good thingsMy boss that mentored and taught me the value of excellent service
    The challengesSince we are in the hotel industry we should be available 24/7
    Ratings for Grand Regal Hotel are shared as-is from employees in line with our community guidelines
    See all reviews
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