Gracall International MNL Inc.
Write a review
    Gracall International MNL Inc.
    (4 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Gracall International MNL Inc.

    2.34 ratings in total
    5
    0
    4
    0
    3
    2
    2
    1
    1
    1
    75%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    1.8(4 ratings)
    Career development
    2.0(4 ratings)
    Benefits & perks
    2.3(4 ratings)
    Management
    1.8(4 ratings)
    Working environment
    2.0(4 ratings)
    Ratings for Gracall International MNL Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 4 reviews sorted by most recent
    Sort by
    most recent
    3.0
    Customer service
    Jun 2020
    1 to 2 years in the role, former employee
    i answered ibc and do obc as well then answering emails im part of complaint team
    The good thingsthe workplace and the employee and bosses themselves
    The challengesnone , i enjoyed working there its just that my employment in gracall was under agency so i decided to leave that,company
    2.0
    CSR
    Jul 2019
    5 to 6 years in the role, former employee
    Good For Newbies
    The good thingsGracall is good for newbies or to those who are looking to land a job in the BPO indusry. The account is good and easy to understand and mastered.
    The challengesThe company hired a third party employment service which is common called as "agency". You will not be regularized since you are under agency, they keep saying that they will absorb you but the end of the day it is all a false promises. The management are not really good, they are selective.
    1.0
    CSR
    Jan 2018
    Horrible company
    The good thingsThe company is good training ground for newbies or beginners in the call center industry but it is not good for tenured since most of their recruited employees are under agency which is no HMO benefits and offers a very low salary( for beginners)
    The challengesThe management. They don't care about their employees. They should make the employees regular instead of under agency which is no benefits.
    3.0
    Team leader sales
    Jul 2015
    Bonifacio Global City Taguig City Metro Manila3 to 4 years in the role, former employee
    Pros and Cons
    The good thingsBenefits is at par with other companies. Office and environment is good
    The challengesManagement should handle people more careful. HR should be more approachable
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.