Gong cha
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    Gong cha
    (16 reviews)
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    Company Reviews

    Working at Gong cha

    3.616 ratings in total
    5
    6
    4
    5
    3
    1
    2
    0
    1
    4
    62%
    Rate salary as high or average
    63%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(16 ratings)
    Career development
    3.3(16 ratings)
    Benefits & perks
    2.9(16 ratings)
    Management
    2.9(16 ratings)
    Working environment
    3.7(16 ratings)
    Diversity & equal opportunity
    3.3(3 ratings)
    Ratings for Gong cha are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 16 reviews sorted by most recent
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    4.0
    Barista
    Aug 2025
    General Trias City CaviteLess than 1 year in the role, former employee
    It was good especially in gentri branch, they were accommodating and comfy coworkers and my OIC there has a good leadership and helped me to become a good barista
    The good thingsFewer member, and good teamwork
    The challengesBorrowing in other branches
    1.0
    Information Technology Support Staff
    Apr 2025
    Mandaluyong City Metro Manila4 to 5 years in the role, former employee
    Favoring personal interests over staff welfare.
    The good things- I love traveling to different parts of the Philippines where there are store branches. - Good to work for Experience.
    The challenges- Lack of training - Supervisor Favoritism - Lack of Leadership management. - Low wage salary, No HMO. - No Team-building
    3.0
    Barista Entry Level
    Apr 2025
    Iloilo City IloiloLess than 1 year in the role, former employee
    It is good if you're only planning to gain some barista experience, but they really lack in managing their employees.
    The good thingsThe job is not tiring, it is laid-back and you have a lot of free time.
    The challengesThere is lots of beverage recipes that need to be memorized, actually the memorizing part is manageable. The challenge really is in the management , they are hard to reach and quite unpredictable.
    4.0
    Barista
    Jul 2022
    Less than 1 year in the role, former employee
    The hardest part is how to manage people but this i enjoyed the most. i learn how to manage my people
    The good thingsis an organization and its employee's shared values, attitudes and behaviors. A company's core values might include honesty, self-improvement or communication
    The challengesFlexible schedules might seem complicated, but with the right scheduling software, they’re actually easy to manage. You can still keep track of your employees’ time (if you feel it’s necessary), and you can give your staff greater responsibility for their schedules.
    1.0
    barista
    Jun 2021
    Not a good management system and not caring for employees health.
    The good thingsGood things for them is my coworkers are always helpful but the management is worst. they dont care about the health of employee even where sick.
    The challengesYou need to go at work as early as your working time just to prepare those little pearls and to open the store.
    5.0
    Multitasking
    Apr 2021
    as inventory clerk you need to monitor all sales and their products everyday/stocks
    The good thingsTo explore and to communicate to the different staff of gongcha in every store.
    The challengesBy finding the areas of store,minsan magkaligawligaw sa kakahanap
    5.0
    Service crew
    Jan 2021
    Self motivated with positive and friendly attitude
    The good thingsAs long as I have a job, I will enjoy my work and get along well with the crew
    The challengesNo, because I want to experience being a crew in this company and do the best I can
    5.0
    liaison
    Jul 2020
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    greatful to work here
    The good thingshaving a good friends and good experience
    The challengessomtimes it is hustle when duedate
    4.0
    Senior barista
    Jul 2020
    1 to 2 years in the role, former employee
    Give me a good experience and knowledge.
    The good thingsGrowing my skills and ability.
    The challengesFacing the feeling rich customers. Lol! Hahahaha.
    1.0
    Barista
    Apr 2020
    Less than 1 year in the role, former employee
    I will not recommend you to work here
    The good thingsThere is no good thing working here
    The challengesNot challenging at all
    1.0
    Barista
    Apr 2020
    Less than 1 year in the role, former employee
    I highly recommend you guys PLEASE DON'T APPLY FOR GONGCHA YOU WILL JUST REGRET IT TRUST ME NO ONE IS HAPPY WORKING FOR GONGCHA
    The good thingsThere Is no good thing working at this company
    The challengesThe challenge is when you try to communicate with the office
    5.0
    Barista
    Sep 2019
    Less than 1 year in the role, current employee
    I've learn to make milk tea coffee and other drinks
    The good thingsThe good thigs i experience is when we get the target sales of the whole month
    The challengesIf there is complain from the customers
    4.0
    Operation In Charge
    Feb 2019
    1 to 2 years in the role, current employee
    They gave me a chance to handle people. They gave me the power to supervise and that is a great opportunity.
    The good thingsChallenging, stressful yet enjoy and I've learned a lot
    The challengesStressful. low salary
    5.0
    Field auditor
    Nov 2018
    1 to 2 years in the role, current employee
    Being Auditor is Exciting.
    The good thingsI feel good atmosphere., especially in the field.
    The challengesStress. But I believe everyone can handle it.
    1 person found this helpful
    4.0
    Barista
    Aug 2017
    Great
    The good thingsThe people and the environment of work
    The challengesCustomer related queries or complaints it is most common on FnB industry.
    5.0
    Baristas
    Feb 2017
    Less than 1 year in the role, current employee
    Enjoy
    The good thingsi enjoy the things that im doing here and Making all kind of their drinks they have here,also i love Being barista because this is one of my dream work before and im happy to see people enjoying the drink I served them. But i need to level up my stage and prove my self more about this industry
    The challengesThe challenge for me is when people fall in line waiting for them to called but you need more time to make their orders because you are the only person doing it.
    1 person found this helpful
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    Reviews by location
    General Trias City CaviteIloilo City IloiloMandaluyong City Metro Manila