GC Services International
Write a review
    GC Services International
    (20 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at GC Services International

    3.520 ratings in total
    5
    9
    4
    1
    3
    3
    2
    4
    1
    3
    90%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(20 ratings)
    Career development
    3.4(20 ratings)
    Benefits & perks
    3.6(20 ratings)
    Management
    2.8(20 ratings)
    Working environment
    3.4(20 ratings)
    Ratings for GC Services International are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 20 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Skip Tracing and 1st Party Collection
    Aug 2023
    Ortigas Pasig City Metro Manila5 to 6 years in the role, former employee
    Wonderful and Memorable
    The good thingsThe People and the salary was great. The Company gave importance to Agents.
    The challengesNone, it was a wonderful experience
    1.0
    Brand ambassador
    Feb 2023
    Less than 1 year in the role, former employee
    Unprofessional management
    The good thingsNone, no positivity at all
    The challengesWorst company. Very Unprofessional regarding the management especially the TEAM LEADS. Toxic environment
    5.0
    Customer representative
    Jan 2023
    Pasig City Metro Manila1 to 2 years in the role, former employee
    I processed refunds and online orders.
    The good thingsI enjoyed working with people that I didn't met in person. I learnt that I could make friends online.
    The challengesI had to leave my job because I moved in Siargao and I would like to continue working from home.
    5.0
    Account Representative
    Sep 2022
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    Challenging, Great and gives you a lot of opportunity
    The good thingsDeveloped your patience to each individual.
    The challengesMaximize your patients as individual
    5.0
    Customer service rep
    Aug 2022
    Manila City Metro Manila1 to 2 years in the role
    It's been challenging in talking to different type of patient
    The good thingsThe company improves my communication skill and customer service
    The challengesEncounter the difficult patients
    1.0
    Collection specialist
    Jul 2022
    Pasig City Metro Manila1 to 2 years in the role, former employee
    Quality of the company is compromised by terrible people in management
    The good thingsBenefits are better than other companies You can easily approach the OM he listens to all of our concerns.
    The challengesPeople love to gossip. Most of them are in the management specifically the trainer and the OM from the other big account.
    1 person found this helpful
    5.0
    Csr
    May 2022
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    The management and the system implemented is well organized
    The good thingsEfficient structure of business
    The challengesThe shifting of schedule and working hrs. Can be improved.
    2.0
    Collections specialist
    Jul 2021
    1 to 2 years in the role, current employee
    I thought this is the best company
    The good thingsBase salary (23k), OT's (25%), and HMO (1 month)
    The challengesHard to get incentives and stressful management. You need to work despite life and death situations.
    5.0
    Escalations Specialist
    May 2021
    Amazing People and Managment
    The good thingsAmazing People and Managment Trainers are smart and high end company.
    The challengesAccesibility it's kinda far to where I reside.
    2.0
    Collections representative
    Aug 2020
    Worst management in a company.
    The good thingsEnjoyed lots of co-worker that help me
    The challengesManagement only, is your main problem.
    4.0
    Customer service rep
    Feb 2020
    5 to 6 years in the role, current employee
    Good for experience and seeking better opportunities
    The good thingsGreat opportunity with great people
    The challengesWork balance full of work loads
    3.0
    Collector
    Dec 2019
    1 to 2 years in the role, former employee
    Average
    The good thingsI can say this is the easiest account I've handled.
    The challengesYou just have to be careful in every calls sice you 2 QA's iternal and external. You need to follow every rules and updates.
    2.0
    Team leader supervisor
    Jul 2019
    5 to 6 years in the role, former employee
    Part of the Management Team
    The good thingsWorking with a good relationship with management and people
    The challengesHandling more teams and different attitudes of the persons
    5.0
    Collection specialist
    Mar 2019
    Competetive Salary and benefits,State of the Art Facilties, World Class Management style From Foundation Training to Product Specifics. Fun and Friendly Environment. A Company that value and care for their employees to grow.
    The good thingsCompetetive Salary and benefits,State of the Art Facilties, World Class Management style From Foundation Training to Product Specifics. Fun and Friendly Environment. A Company that value and care for their employees to grow.
    The challengesHigh Cost of living
    5.0
    Collections representative
    Mar 2019
    Great Trainers and Average management Styles.
    The good thingsThe estancia office has world class facilities. KUDOS!
    The challengesNo foods to buy in the pantry.
    1.0
    Training Supervisor
    Jan 2019
    1 to 2 years in the role, former employee
    Unorganized management. No process. All departments are handled by 1 person. Upper management down to TL are power trippers. Company had a lot of labor cases. Not recommended for anyone aspiring to succeed in the BPO industry.
    The good thingsPay is reasonable and average or above average compared to the market. Medical benefit is very competitive.
    The challengesUnorganized management. No process. All departments are handled by 1 person. Upper management down to TL are power trippers. Company had a lot of labor cases. Not recommended for anyone aspiring to succeed in the BPO industry.
    3.0
    Skip Tracer
    Mar 2018
    1 to 2 years in the role, former employee
    Apply at your own risk
    The good thingsHMO can be obtained on the 1st day as well as for the dependents.
    The challengesManagement. Mandatory OT.
    5.0
    Collections Product Trainer
    Jan 2018
    3 to 4 years in the role, former employee
    Great working experience.
    The good thingsThey offer good basic salary. The account is very easy. You get your pay immediately on the first cut off. You have free HMO after completing training and get 2 more free for your dependents. They have an open door policy with Top Management that makes it easy to talk to anyone and complain should there be a need to do so. The managers are very approachable and helpful. Their promotions are more for internal hires.
    The challengesChallenge is that they have unused vacation leave as paid while sick leave is not.
    3.0
    Manager
    Jan 2017
    4 years experience since company has been founded.
    The good thingsCamaraderie and opportunities working closely with US clients
    The challengesManagement
    2.0
    Accounts Representative
    Nov 2016
    Unfair labor practices within the workplace - the Operations Management do not evaluate agents based on their skills.
    The good thingsEasy account
    The challengesThe Management (Operations Department) should have an analytical way of handling their employees.
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Mandaluyong City Metro ManilaManila City Metro ManilaPasig City Metro Manila