Fusion BPO Services Phils. Inc.
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    Fusion BPO Services Phils. Inc.
    (10 reviews)
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    Company Reviews

    Working at Fusion BPO Services Phils. Inc.

    3.010 ratings in total
    5
    4
    4
    0
    3
    2
    2
    0
    1
    4
    70%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(10 ratings)
    Career development
    2.8(10 ratings)
    Benefits & perks
    2.9(10 ratings)
    Management
    2.9(10 ratings)
    Working environment
    3.0(10 ratings)
    Ratings for Fusion BPO Services Phils. Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 10 reviews sorted by most recent
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    most recent
    5.0
    Sales associate
    Apr 2022
    1 to 2 years in the role, former employee
    Everything is good. I learned a lot in the donny and they inhance my skills and develop my confidence.
    The good thingsGood management in the operations. They care about their employees. Good facilities and friendly people.
    The challengesThere's no challenges, it's only good and fun environment. People are easily get along with and they care so much about their employees.
    5.0
    Customer Service Representative
    Mar 2022
    7 to 8 years in the role, former employee
    My customer support experience has helped me build skills in communication, persuasion, problem solving.
    The good thingsI've always enjoyed a challenge, switching different line of business or department.
    The challengesMy account was dissolved last year November 2021 but client decided to continue with atleast 100 heads and I'm one of them but sad to say cient did not renew after 3 months. Atleast we have tried our best to keep the account.
    1.0
    Prefer not to say
    Jan 2022
    Mandaue City CebuLess than 1 year in the role, former employee
    They always passing me to a different account.
    The good thingsThe pay is Good but for my experience it's not stable.
    The challengesAfter typhoon odette, I was not able to come back but I notify them so, they reprofile me to a different account at the middle of the training they announced that the current training will stop due to overload of headcounts/agent, and then they reprofile me to a different account so, need to pass the assessment again and again rounding in circle, bad thing no work no pay. Unstable.
    1.0
    IT operation
    Jul 2021
    Manila City Metro Manila1 to 2 years in the role, former employee
    Worst operations management
    The good thingsthe people are very familiar with each other
    The challengesvery slow moving progress on one's career growth, it seems that the ops managers are incompetent
    1.0
    Tech
    Jun 2021
    1 to 2 years in the role, former employee
    Stressful work environment
    The good thingsgood incentives, free food sometimes
    The challengesTerrible leadership, not very proactive on the welfare of the employees
    1.0
    Team Lead
    Jun 2021
    1 to 2 years in the role, former employee
    management review and work environment
    The good thingscan work from home during critical times
    The challengesvery bad management and leadership skills
    3.0
    CSR
    Feb 2021
    I must say that this is good company
    The good thingsMy friendly trainors and friendly mates
    The challengesI must say that thia is a real challenge for since it is my first international account
    3.0
    Sales
    Jun 2020
    Less than 1 year in the role
    A bot disorganized. Asking a simple question addresed to HR takes around 15 days to be answered.
    The good thingsLess complicated accounts. Nice trainer.
    The challengesAttitude team leads.
    5.0
    Human Resource Specialist
    Jan 2019
    Less than 1 year in the role, current employee
    Great familial environment!
    The good thingsWorking environment was great. Leaders are supportive and knows how to look after the welfare of the employees. People are comfortable to work with, very much friendly and approachable.
    The challengesMore opportunities for career development. Adapt to new technologies.
    5.0
    Assistant manager
    Jul 2015
    Philippines1 to 2 years in the role, former employee
    One of the best BPO Company
    The good thingsThe best part is that it does not only allows you to work hand-in-hand with the top management but also with the owners of the company itself. The company allows you to interact with different department from different processes allowing you to ensure business continuity. The company makes you feel that you own the company as well by providing you with right extra support and proper guidance.
    The challengesImprove benefits and perks.
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    Reviews by location
    Mandaue City CebuManila City Metro Manila