Fusion BPO Services
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    Fusion BPO Services
    (3 reviews)
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    Company Reviews

    Working at Fusion BPO Services

    3.73 ratings in total
    5
    1
    4
    1
    3
    0
    2
    1
    1
    0
    67%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(3 ratings)
    Career development
    3.3(3 ratings)
    Benefits & perks
    2.7(3 ratings)
    Management
    3.3(3 ratings)
    Working environment
    3.7(3 ratings)
    Ratings for Fusion BPO Services are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 4 reviews sorted by most recent
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    most recent
    3.0
    Customer Service Agent
    Aug 2018
    Less than 1 year in the role, former employee
    Training Ground
    The good thingsIt was good for applicants with no experience in handling calls.
    The challengesWorked on a couple start up campaigns. Memorizing a lot of spiel and rebuttals for each of it.
    2.0
    CCA
    Aug 2018
    1 to 2 years in the role, current employee
    Make this company a last resort.
    The good thingsI am glad to be part of a nice team. I have met a lot of kind people here. In our account, i can choose to work on weekend or not. This is good for starters. Annnnddd, we have our own work stations, unlike the other accounts. But that is a perk for our account.
    The challengesWe only have 5 to be earned VLs and SLs. Using your SL will not let you qualify to receive an incentive for the week you used it.
    5.0
    Customer service associate
    Jun 2017
    Less than 1 year in the role, current employee
    Was a great exprienced.
    The good thingsPeople there are friendly..
    The challengesJust the AHT & Q.A. but depends on your account.
    4.0
    Customer care associate
    Jun 2017
    3 to 4 years in the role, former employee
    It was great being in that company where you have nice bosses and
    The good thingsThe bosses are friendly, they know when to be friends and when to be not. They are approachable, nice and appreciative of what you are doing.
    The challengesThe shifting schedule.
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