Foundever
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    Foundever
    (2794 reviews)
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    Working at Foundever

    4.42794 ratings in total
    5
    1822
    4
    541
    3
    262
    2
    79
    1
    90
    86%
    Rate salary as high or average
    90%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(2.8K ratings)
    Career development
    4.2(2.8K ratings)
    Benefits & perks
    4.1(2.8K ratings)
    Management
    4.0(2.8K ratings)
    Working environment
    4.3(2.8K ratings)
    Diversity & equal opportunity
    4.3(169 ratings)
    Ratings for Foundever are shared as-is from employees in line with our community guidelines

    reviews

    Showing 126 reviews for Pasig City Metro Manila
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    3.0
    Customer Service Representative
    Mar 2026
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, former employee
    My BPO experience built confidence, skills, and resilience while adapting to challenges.
    The good thingsAs a first‑timer in the BPO industry, this company gave me confidence to face challenges and grow professionally.
    The challengesI experienced challenges such as toxic leadership and low salary, which taught me resilience and adaptability.
    1 person found this helpful
    3.0
    Customer Service Representative
    Mar 2026
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, former employee
    Good company but beware of the management.
    The good thingsThe company itself is a 10/10 for a newbie. A lot of benefits and perks. The HMO is amazing had used it a lot of times and it was accessible cuz it was maxicare. The overall package is big for a newbie. Had nothing bad to say for foundever.
    The challengesNow about the management part is a different story. Everyone has favoritism even in training. Had a toxic TL that wanted to get rid of me (I resigned thankfully). About the training part, I think they need to teach there trainers about respect and manners. Cuz, they will blatantly rigged an award if they don't like you even if the award is supposedly yours (happened in OCP) and they will make you feel left out. Keep in mind this all happened in a Financial account (disputes or fraud). So, beware if your account happens to be that. Training szn sucks but production is tolerable. Just pray you won't be in a financial account.
    1 person found this helpful
    3.0
    Chat and Email Support Specialist
    Feb 2026
    Ortigas Pasig City Metro Manila1 to 2 years in the role, former employee
    Could have been better if the management is not only thinking about themselves and their client.
    The good thingsThe account I was assigned to was quite easy if you really pay attention on the training. I was surrounded by supportive coworkers.
    The challengesUnfair treatment, the place is full of nepotism. You have the same role with your coworkers but some of them has less workloads. You cannot use your leave. The management is pro-client. They force people to join engagement even if they don't want to.
    2 people found this helpful
    3.0
    Customer Service Call Centre Representative
    Aug 2025
    Ortigas Pasig City Metro Manila7 to 8 years in the role, current employee
    The company is good for starters, but in a long term it good lack due to lacking compensation benefits
    The good thingsThe pay is on time no delay
    The challengesLack of compensation benefits compare to other company or not known company
    3 people found this helpful
    4.0
    Senior Risk and Compliance Analyst
    Aug 2025
    Ortigas Pasig City Metro Manila1 to 2 years in the role, former employee
    A roller coaster ride but an awesome once in a lifetime experience overall.
    The good thingsWhat I like the most is the management, particularly the global compliance team. They were so accomodating in terms of urgent request, compassionate people and understandable. They'll help you achieve your deliverables by achieving your personal and professional life.
    The challengesWhat I don't like is the daily floorwalk audit. It is your duty to call out people especially when not adhering to the policy inside production. Some people just don't want to be included on the report, even though there was witnesses and valid reasons.
    5.0
    Customer Service Representative
    Aug 2025
    Pasig City Metro Manila6 to 7 years in the role, former employee
    Working in foundevery is a good place to improve your skills
    The good thingsVery friendly and accomodating. Nice working environment
    The challengesSalary is not enough.
    1 person found this helpful
    2.0
    Talent Acquisition Specialist
    Jun 2025
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Good for freshers but not for long term. No salary increase even after 3 years of stay.
    The good thingsFlexible hours and considerate supervisor (at least for the site that I am working in).
    The challengesToo much cost-cutting. They removed the shuttle service and deducted our internet allowance. There is so much workload due to the high turnover in the recruitment department but they still expect you to complete all of your tasks within the 9-hour working hours. Unpaid OTs. No asset provided for WFH
    5 people found this helpful
    5.0
    Senior Manager
    Feb 2025
    Pasig City Metro Manila5 to 6 years in the role, current employee
    Creating my best moments here
    The good thingsThere are great career opportunities here! Benefits and compensation are fair. We are also allowed to work from home.
    The challengesNo annual salary increase given but the culture is great
    1 person found this helpful
    5.0
    People Experience an Culture Manager
    Jan 2025
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Voice of employee are being listened to. Leaders are serious in making Associates' experience a great one.
    The good thingsAssociates are heard
    The challengesChanging business directions
    5.0
    People and Culture Supervisor
    Jan 2025
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Good so far. Still happy with my work.
    The good thingsMost of the people are friendly.
    The challengesNo annual salary increases and few benefits.
    5.0
    Marketing Generalist
    Jan 2025
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Great company culture and diversity is celebrated.
    The good thingsI like the company culture and all the benefits I can avail in day 1.
    The challengesSalary and salary increase
    5.0
    Senior Marketing Specialist
    Jan 2025
    Pasig City Metro Manila1 to 2 years in the role, current employee
    I appreciate the support provided by our organization in allowing me to maintain a healthy balance between my personal and professional life.
    The good thingsWork-life balance and perks
    The challengesNone None None None None
    5.0
    Customer Service Representative
    Jan 2025
    Pasig City Metro Manila5 to 6 years in the role, current employee
    Foundever values diversity and inclusion, and it can be felt within the company.
    The good thingsFoundever values diversity and inclusion, and it can be felt within the company. Engagement activities are fun and there's a lot! Everyone is invited to join.
    The challengesFacilities might be too old, but it is still usable.
    4.0
    Customer Service Representative
    Oct 2024
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    Good and worth it.
    The good thingsAs a newbie to BPO industry, and given that this is my first job, I have a lot of things to be thankful for. For over a year and so, I have developed my communication skills and was able to gain confidence in the job I have chosen to take.
    The challengesThe challenge in this kind of job is the working hours as we had to stay up all night to perform work duties. I've had challenges in going back and forth to work when I was staying at our Novaliches residence as I had to work for almost 10 minutes from MRT Ortigas station to Eton Cyberpod when going to work.
    3 people found this helpful
    5.0
    Customer Service Role
    Aug 2024
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Very enjoyable and friendly office
    The good thingsEnjoyable and friendly.
    The challengesHard tasks in office
    4.0
    Customer Service Representative
    Aug 2024
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    Good for new bee
    The good thingsFriendly environment
    The challengesNot all the time you have a good customer
    5.0
    Agent
    Aug 2024
    Pasig City Metro Manila
    People culture
    The good thingspeople culture and fun working environment
    The challengessalary not competitive
    5.0
    Agent
    Aug 2024
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    So much fun happy
    The good thingsEverything went well n/a
    The challengesSmall space so its crowded
    5.0
    Team Leader
    Aug 2024
    Pasig City Metro Manila5 to 6 years in the role, current employee
    I have the best life and promotion!!
    The good thingsCommunity, commitment and people
    The challengesNo challenges as I worked herr for 5 years already
    5.0
    Customer Service Representative
    Aug 2024
    Ortigas Pasig City Metro Manila1 to 2 years in the role, former employee
    It is really good for newbies like me.
    The good thingsGood for newbies etc
    The challengesSalary is only good for newbies
    5.0
    Customer Service Representative
    Aug 2024
    Ortigas Pasig City Metro Manila1 to 2 years in the role, current employee
    Awesome
    The good thingsYou got to be with a family oriented management and helpful leads.
    The challengesAt some point it was the rules however it is considerably easy to follow.
    3.0
    Customer Service Representative
    Aug 2024
    Ortigas Pasig City Metro Manila3 to 4 years in the role, current employee
    Thankful for the opportunity since this is my first job and will always use the experiences and lessons learned for my future endeavor.
    The good thingsRapport with co-workers
    The challengesTo come out of comfort zone
    5.0
    Customer Service Representative
    Aug 2024
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Great experience
    The good thingsMy experience is goo and everything is great.
    The challengesJust a little but you can still do it.
    1 person found this helpful
    4.0
    Customer Service Representative
    Aug 2024
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    All good
    The good thingsTeam mates and managers
    The challengesTravel time sleep quarters
    5.0
    Agent
    Aug 2024
    Pasig City Metro Manila1 to 2 years in the role, current employee
    Have fun with good people around
    The good thingsFun place to work. Fun people to work.
    The challengesFar from home. No free shuttle.
    5.0
    CSR
    Aug 2024
    Ortigas Pasig City Metro ManilaLess than 1 year in the role, current employee
    The foundever is newbie friendly.
    The good thingsVery supportive supports
    The challengesKnow the account really well
    5.0
    Customer Service Representative
    Aug 2024
    Ortigas Pasig City Metro Manila3 to 4 years in the role, current employee
    Excellent.
    The good thingsGood working environment.
    The challengesNone so far, there's no challenges.
    5.0
    Quality Manager
    Aug 2024
    Pasig City Metro Manilacurrent employee
    amazing place to work
    The good thingsgreat place to work and grow
    The challengesfast hiring process and ramp
    4.0
    Graphic Designer
    Jun 2024
    Pasig City Metro Manilacurrent employee
    Work and life balance is very important.
    The good thingsVery convenient and relaxed environment since I am working from home. I am able to do my job as a mom and still be able to excel in my position as graphic designer. I learn a lot by dealing with everyday challenges and communicating well with my workmates.
    The challengesVery challenging at first is communication. Time management also is a must to complete all given task and still have a work life balance.
    2 people found this helpful
    4.0
    Customer Service Representative / Sales Representative
    May 2024
    Pasig City Metro Manila
    I'ts been a roller coaster journey, it is a challenging journey yet a fun a experience.
    The good thingsThe environment, colleague and the engagement activities.
    The challengesWhen it is already end of month that's the time when we push our limits to meet the quota
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