Foundever
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    Foundever
    (2794 reviews)
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    Company Reviews

    Working at Foundever

    4.42794 ratings in total
    5
    1822
    4
    541
    3
    262
    2
    79
    1
    90
    86%
    Rate salary as high or average
    90%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(2.8K ratings)
    Career development
    4.2(2.8K ratings)
    Benefits & perks
    4.1(2.8K ratings)
    Management
    4.0(2.8K ratings)
    Working environment
    4.3(2.8K ratings)
    Diversity & equal opportunity
    4.3(169 ratings)
    Ratings for Foundever are shared as-is from employees in line with our community guidelines

    reviews

    Showing 90 reviews for Mandaluyong City Metro Manila
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    4.0
    Contract Processing Agent CPC
    Apr 2026
    Mandaluyong City Metro Manila2 to 3 years in the role, current employee
    The Industry is great for first job seekers or first time on a BPO experience, graduates or students
    The good thingsWork is average, and a lot of fun events such as Sports Fest, Esports, Singing, and More Leaves is Easily approved and easy to file. Unless your assign team has a lot of absences some of your leaves as a team will be unapproved. Very Friendly Environment. Potential Second Family. Officers are very Approchable Especially Bosses, Managers, and Clients Recommended for Newbies especially Good Employees and Hard Workers Not Recommended for Bad Employees, No Commonsense, and Bad Personality you'll be targeted immediately and have strict observation.
    The challengesSick Leaves is a hassle sometimes due to MUST have a Medical Certificate which is Understandable. Some of the Officers are Toxic (WFC's) . Promotion must Not be Recommended although they are always presented but the increase salary will not be given immediately. You'll be stuck on a basic Salary for 6 months or even A YEAR before they approved your salary increase all for the sake on testing your qualifications even your workload has been increased you're still stuck on a basic Salary. Long term in the company is not recommended due to low salary even there are incentives but you'll have to sacrifice your health and rest for it.
    1 person found this helpful
    1.0
    CSR
    Jan 2026
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    This company is best suit for you if you want a stressful life and no growth at all.
    The good thingsGood at start. Site location is near.
    The challengesUnfair treatment. Production management are monsters
    7 people found this helpful
    4.0
    CSA Data Entry / CSR Back Office
    Jan 2026
    Mandaluyong City Metro Manila6 to 7 years in the role, former employee
    This has been a truly remarkable and unforgettable experience that I've ever have.
    The good thingsThis was my first job in getting my introduction to the world of BPO. I enjoyed all the things that I've learned and all of the journeys that I went through.
    The challengesHandling employee's issues and concerns were rather slow and leisurely, but I've understood that the company must come first.
    5.0
    CSA
    Oct 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    If given the chance, I will definitely work here again.
    The good thingsEverything, the company itself is great.
    The challengesMy overall experience with this company is really great. I don't think there is anything.
    1.0
    Inbound Call Centre Operator
    May 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Make sure to BE SURE when you apply
    The good thingsGood friends were made, free coffee
    The challengesThe management in simple words. It’s not “student-friendly” as they say
    9 people found this helpful
    3.0
    Back Officer
    Apr 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    I want to be their HR Operations Manager in the future, if they will be able to see my qualifications.
    The good thingsRecruiters are friendly and will help you thrive to pass the assessment
    The challengesLow salary. 3 weeks waiting time to be onboard. I do not know what wilp be the process for promotions and.if there will be a chance to be transferred to administrative job rather than to be assigned per account under.operations.
    1 person found this helpful
    4.0
    Onboarding Specialist
    Apr 2025
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    The company is good at start, but your patience will run thin
    The good thingsGood to start your career, work environment is good
    The challengesNo career opportunities once your contract end, no guarantee of being perm and slow processing of tickets. They give you 3-day notice to surrender work equipment but they haven't created a gatepass, you surrender their equipment the next day of notice (April 3) and until now (April 8) not done
    5.0
    Customer Service Representative
    Feb 2025
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    It was a great experience for me especially that was my first job. They will not pressure you to learn right away and are actually patient in seeing you improve.
    The good thingsWhat I liked the most while working there was the flexibility of it since it was a work-from-home set-up
    The challengesWhat I didn't like was higher positions there don't have an increase in salary
    1 person found this helpful
    5.0
    Graphic Designer
    Jan 2025
    Mandaluyong City Metro Manila7 to 8 years in the role, current employee
    It is a creative and rewarding experience with challenges that push me to grow.
    The good thingsI love the creative freedom and the ability to turn ideas into visually compelling designs. It is truly fulfilling to see my work make an impact.
    The challengesA challenge I face is juggling tight deadlines alongside creative pursuits. While it can be stressful, it motivates me to enhance my skills and discover efficient solutions.
    1.0
    Associate
    Jan 2025
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    Only good for BPO starter. No growth and development.
    The good thingsNon-toxic leaders (but only a few)
    The challengesResignation process and salary. It takes 60 days to render and if you are about to reach your 60th day of rendering period, they will encourage you to extend your service due to higher attrition rate. Foundever is good for BPO starter but never settle here, there is no growth. Also, salary is low!
    3.0
    Customer Service Representative / Collections Agent
    Jan 2025
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    I'm so sick of modified lunch and forced OT
    The good thingsIt's good for beginner or without prior BPO experience. I have a good experience due to my teammates.
    The challengesWhat I don't liked the most was the mandatory overtime (pre or post shift) esp the modified lunch (meaning you only have 30min for lunch then the remaining 30mins would be added as your 1hr ot instead), which is fine at first but its easy to get burned out if you have to do that almost everyday
    4.0
    Customer Service Representative
    Aug 2024
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Engage of work and life development, expanded skills in computer literacy, and attained new skills that would bring more growth and progress.
    The good thingsFoundever provided chances to build work background and expertise with/without work experience. Develop employee work ethics with relationship to bring a quality service and product.
    The challengesPrioritizing and analyzing of employee's personal life commitments and unexpected happening to engage or to adhere to job standing/status.
    5.0
    IT change analyst
    Apr 2024
    Mandaluyong City Metro Manila
    Enjoyable work.
    The good thingsWork from home capabilities.
    The challengesMany challenges but worth it.
    2 people found this helpful
    3.0
    Customer Service Representative
    Mar 2024
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Issues with commute.
    The good thingsEasy for first time employees in the BPO industry
    The challengesCommute, perks and offers, salary
    3 people found this helpful
    4.0
    Agent
    Aug 2023
    Mandaluyong City Metro Manila1 to 2 years in the role, current employee
    You just need to have a good circle of friends (colleagues)
    The good thingsMy co-workers are my very good friends, they make the environment less stressful.
    The challengesThe management can be better. Needs to communicate with their agents a lot more.
    5.0
    Call centre agent
    May 2023
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    I'm so thankful to be part of Sykes Team
    The good thingsI am very thankful working here in Sykes because they value their employees and we have a team work in our account. We always enjoy our work every day and no toxic colleagues.
    The challengesThe transportation due to everyday traffic.
    5.0
    CSR
    Mar 2023
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    awesome and amazing to work in foundever.
    The good thingsfriendly environment is what i like most working with people in foundever
    The challengesnone. knowing how supportive the management. they make sure to talk to us to know if there is a challenge we are experiencing
    1 person found this helpful
    5.0
    Telemarketer
    Feb 2023
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Hardcore experience because its my first job as a telemarketer
    The good thingsAre The hustle and new learnings
    The challengesThe spread of covid on our sites
    5.0
    Quality assurance analyst
    Jan 2023
    Mandaluyong City Metro Manila3 to 4 years in the role, former employee
    Great benefits, flexible schedule and an open door poliy.
    The good thingsI had a great boss and amazing colleagues.
    The challengesAgents that take your coaching session personally.
    5.0
    Customer service rep
    Dec 2022
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    It's really a great experience to work at Sitel.
    The good thingsManagement, work environment and the most but not the least the the people you work with are all great and awesome.
    The challengesNothing, it was great experience to work at Sitel.
    5.0
    Collections specialist
    Oct 2022
    Mandaluyong City Metro Manila3 to 4 years in the role, former employee
    SYKES IS FAMILY. Great place to work and grow
    The good thingsSykes is family. They are your family who always are behind you, constantly supporting you and makes the workplace an awesome place to earn and learn.
    The challengesThe culture, the people, and how they treat their agents.
    5.0
    Customer service rep
    Sep 2022
    Mandaluyong City Metro Manila3 to 4 years in the role, former employee
    Excelent work experience
    The good thingsThe operation and the management Re good
    The challengesTraffic is the only challange
    5.0
    Fraid account specialist
    Sep 2022
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    I've worked with the kindest people that I've ever met
    The good thingsKind and approachable co-workers, high salary, great incentives and benefits and less stress working environment.
    The challengesFor my 3 months experience, I dont have any challenges working in this company because they are people oriented company.
    5.0
    Agent
    Aug 2022
    Mandaluyong City Metro Manila3 to 4 years in the role, current employee
    The place to be to work and grow
    The good thingsGood working environment
    The challengesWill bring the best out of you
    5.0
    Internal physical support
    Aug 2022
    Mandaluyong City Metro Manila3 to 4 years in the role, current employee
    Awesome and Greatfull
    The good thingsI enjoy working with my co workers, happy be work with them, easy to talk when it comes to our work project.
    The challengesI have many challenges to face when you are new in the field, but my co employee helps me to overcome all my shyness type
    5.0
    Agent
    Aug 2022
    Mandaluyong City Metro Manila3 to 4 years in the role, current employee
    Great experience in working with Sitel.
    The good thingsI enjoy the fun activities and the food every CWD
    The challengesNo challenge since I enjoyed working here
    5.0
    Abbott
    Aug 2022
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    Great company to work and be part with
    The good thingsThe people and everything is good for us.
    The challengesThe challenges are the work environment we belong.
    4.0
    Chat support
    Aug 2022
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    great experience to work with
    The good thingsI have agreat experience with SITEL
    The challengesi dont have challenges at work
    5.0
    Customer Service Agent
    Aug 2022
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    You can balance well work & fun
    The good thingsThe team will lift you up
    The challengesHow to deal with clients
    5.0
    Ally
    Aug 2022
    Mandaluyong City Metro ManilaLess than 1 year in the role, current employee
    Great Deals to Work With
    The good thingsI enjoy each of the day working here in sitel. Unlock package of knowledge and experience. Great deals to wok
    The challengesExperience , knowledge , friendship , enthusiasm , benefits that can help me in the future. Work that can last long
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