FIS
    (110 reviews)
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    Company Reviews

    Working at FIS

    3.9110 ratings in total
    5
    45
    4
    36
    3
    12
    2
    10
    1
    7
    91%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(110 ratings)
    Career development
    3.8(110 ratings)
    Benefits & perks
    3.6(110 ratings)
    Management
    3.5(110 ratings)
    Working environment
    3.9(110 ratings)
    Diversity & equal opportunity
    1.0(2 ratings)
    Ratings for FIS are shared as-is from employees in line with our community guidelines

    reviews

    Showing 12 reviews for Makati City Metro Manila
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    5.0
    Senior Software Engineer
    Apr 2026
    Makati City Metro Manila1 to 2 years in the role, former employee
    Steady update and maintenance work.
    The good thingsCollegial atmosphere.
    The challengesIt depends on the Team Leader what your experience will be in a project or a bank.
    1.0
    Associate Senior Associate
    Mar 2026
    Makati City Metro Manila11 to 12 years in the role, former employee
    Enjoyable work and smooth WFH setup overshadowed by poor management and job insecurity.
    The good thingsI genuinely enjoyed the work itself and found it fulfilling. The work-from-home setup was smooth and efficient, making daily tasks easier to manage. Remote work also provided a healthier balance—less stress physically and financially, while allowing me to stay productive
    The challengesUnfortunately, the onsite setup presented significant hurdles. Travel time and costs were burdensome compared to the ease of working from home, which was both more productive and less draining. Job security was another major concern. The recent layoffs of seasoned employees, followed by the hiring of new staff from other locations, created uncertainty and frustration, undermining the sense of stability. Management style also detracted from the positives. Supervisors often engaged in power-tripping behavior, which eroded morale and overshadowed the otherwise enjoyable aspects of the job.
    2 people found this helpful
    1.0
    IT Professional
    Jan 2025
    Makati City Metro Manila3 to 4 years in the role, current employee
    Friendly advise look somewhere else.
    The good thingsTeammates and decent salary, WFH
    The challengesStressful work, no work life balance ever since restructure, system always has problems. Little benefits, micromanaging Manager.
    5 people found this helpful
    5.0
    Team leader
    Oct 2023
    Makati City Metro Manila9 to 10 years in the role, former employee
    Been working here for almost a decade!
    The good thingsBeen with FIS since 2014 and obviously, based on my tenure, I'm a satisfied employee of FIS. The people I worked with were all nice and helpful, esp my bosses. I'm so glad that this company helped me achieved my goal and direct me to the path I didn't know I fit in.
    The challengesWell, I think, it's also the people - the agents I would say. It's so challenging to manage the people but It's my job and I'm happy about it.
    2 people found this helpful
    4.0
    Customer representative
    Jan 2023
    Makati City Metro Manila1 to 2 years in the role, former employee
    An experience I will never forget. Live laugh learn.
    The good thingsThat we do have a close work support
    The challengesThey are starting to go back on-site
    5.0
    Human resource
    Oct 2022
    Makati City Metro Manila3 to 4 years in the role, current employee
    Empowering the Financial World
    The good thingsFocus on bridging process gaps to effectively serve our 3 Cs Build high performing and engaged teams Recognition, Health & Well-being Standardization of Philippines’ processes Keep abreast with the Labor Compliance standards and align it with the internal policies and procedures
    The challengesEnhance accountability for everything and stop staying in your silos / swim lanes Need to focus more on strategic areas of impact and value-added work
    4.0
    Customer service associate
    Jun 2022
    Makati City Metro Manila5 to 6 years in the role, former employee
    For 5 years of working with the company, I was a great experience.
    The good thingsGood working place and colleagues.
    The challengesTravel time and other amenities which is not offered to employees.
    5.0
    Spanish-English Bilingual Agent
    Nov 2021
    Makati City Metro Manila1 to 2 years in the role, former employee
    It was a great time working in FIS.
    The good thingsThe company was always fair, the salary was good and the people were all jovial and kind.
    The challengesThe smoking area was far from the actual work site so it took long to get there and that wasted minutes of my breaks.
    4.0
    Customer service
    Apr 2021
    Makati City Metro ManilaLess than 1 year in the role, former employee
    They are good 😊😊 kind and can help all new dreamers
    The good thingsTheres a lot good people. And the invironment is really nice
    The challengesHmmm there sleeping quarters. Had a time. So i can sleep straight even the locker
    4.0
    Software engineer
    Apr 2021
    Makati City Metro Manila1 to 2 years in the role, current employee
    Good place to work, friendly staff.
    The good thingsOne of the top paying company
    The challengesYou don't have a say in Project Assignment. They will put you anywhere
    4.0
    Team leader supervisor
    Feb 2020
    Makati City Metro Manila1 to 2 years in the role, current employee
    Poor Work Life Balance
    The good thingsSalary and merit wise, the company is generous.
    The challengesLeave approval is decided subjectively by the Service Delivery Lead. Managers don't have any influence on Leave Approval. Maximum leave you can usually get approved is 2 days.
    3.0
    Amex (prepaid) csr
    Aug 2019
    Makati City Metro Manila1 to 2 years in the role, former employee
    Overall experience was good.
    The good thingsThe pay is good
    The challengesWhen they were supressing the fizzback on the employees so that they can no longer hit the monthly incentive, fizzback was delayed for a week w/c is B.S.
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