FedEx
    (28 reviews)

    Company Reviews

    Working at FedEx

    4.628 ratings in total
    5
    24
    4
    1
    3
    1
    2
    0
    1
    2
    100%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(28 ratings)
    Career development
    4.3(28 ratings)
    Benefits & perks
    4.6(28 ratings)
    Management
    4.3(28 ratings)
    Working environment
    4.5(28 ratings)
    Diversity & equal opportunity
    3.0(2 ratings)
    Ratings for FedEx are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 29 reviews sorted by most recent
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    5.0
    Premier Customer Care
    Aug 2025
    Angeles City Pampanga12 to 13 years in the role, current employee
    My FedEx experience is OUTSTANDING!
    The good thingsThe salary and benefits are high compared to other companies.
    The challengesBecause of low attrition it's quite difficult to be promoted on a higher position. Everyone loves to stay.
    1.0
    Manager
    Mar 2025
    Makati City Metro Manila7 to 8 years in the role, current employee
    The Good: FedEx is a global company, so it takes years before major layoffs significantly impact employees. However, layoffs have been ongoing since 2022. The Challenges: FedEx suffers from an unnecessary hierarchical structure, with Managing Directors (MDs) acting as taskmasters rather than strategic leaders. They add an extra layer between VPs and managers, often lacking expertise in their assigned teams. Poor execution by executives has led to frequent global layoffs as revenue declines, relying solely on cost-cutting to stay afloat. Nepotism (yes, you have legally married couples in departments) and favoritism (former boss promoting former staff) result in unqualified executives, causing top talent to leave while remaining employees carry the workload—yet directors and officers take the credit. Low annual appraisals and disappointing bonuses (AIC) further demotivate employees.
    The good thingsGlobal company, so it will take several years before major layoffs, although layoffs have happened since 2022.
    The challengesFedEx has an unnecessary hierarchical structure with 'Managing Directors (MDs)' acting as taskmasters, adding an extra layer between VPs and managers. Most ideas come from VPs or managers, making these roles redundant. They're also assigned to teams they have little to no expertise in managing.
    5.0
    Ramp Agent
    May 2023
    Pasay City Metro Manila7 to 8 years in the role, former employee
    Great experience. good working environment.
    The good thingsThe benefits and employee engagement and the working environment.
    The challengesNothing.. We are all trained to do our job.
    3.0
    Operation manager
    Feb 2023
    Makati City Metro Manila3 to 4 years in the role, former employee
    It's nice and the people there are nice also.
    The good thingsI am sorrounded with good people when I was working there.
    The challengesWell there's a certain understanding between me and my manager.
    5.0
    Van Courier
    Jan 2023
    Pasay City Metro Manila1 to 2 years in the role, current employee
    Great experience in FEDEX
    The good thingstalking to other people. answering customers' questions
    The challengesconsume the delivery at the right time.. but it ends at the right time
    1.0
    Agent
    Aug 2022
    Pampanga Central Luzon3 to 4 years in the role, former employee
    Toxic work Politics and Poor Management
    The good thingsKnowledges and experience that I’ve learned.
    The challengesSalary is very competitive, but management is very mental draining.
    1 person found this helpful
    5.0
    Hub Ops Agent 1
    May 2021
    Subic Baliuag Bulacan1 to 2 years in the role, former employee
    Good company. Good communication. Helps there employee with the problems
    The good thingsCompany that cares. Respect of the management to the employee.
    The challengesNothing. I enjoy everything with working in this company
    5.0
    Ramp Service Agent
    Nov 2020
    Im operator more than 6 year and i will improve my skill to other company..
    The good thingsCooperative person, obey rules and regulation, and giving knowledge to others
    The challengesMy challenge to the company is my skill and to learn more
    5.0
    Announymous
    Sep 2020
    5 to 6 years in the role, former employee
    People Company. The company value their people and listen to their opinion
    The good thingsAnnual Increase, management in general, Philosophy, SFA and Tuition Assistance
    The challengesMore opportunity growth in career
    1 person found this helpful
    5.0
    Customs Clearance Associate
    Jul 2020
    5 to 6 years in the role, former employee
    Excellent experience working with FedEx
    The good thingsThey value their employees more than the profit.
    The challengesThe only challenge I had was I need to travel long hours in coming to work.
    1 person found this helpful
    5.0
    Cargo agent
    Jul 2020
    Best company ever; with tuition fee assistance, with career improvement program, enhance your profession with free tuition fee program
    The good thingsDynamic company; best management
    The challengesShifting of time sched
    5.0
    Financial Accountant-Senior
    May 2020
    7 to 8 years in the role, current employee
    It's hard and it's easy.
    The good thingsGreat culture. People-Service-Profit philosophy. Never boring, its adopts the latest innovations and technologies to its processes. Great facilities and high-tech working equipment and processes.
    The challengesInterview is hard. Internal promotion is very competitive. High work demand.
    1 person found this helpful
    5.0
    Customer service rep
    Aug 2019
    5 to 6 years in the role, former employee
    Wonderful
    The good thingsGood training program that give ways to career and professional development of employees.
    The challengesMeeting customer satisfaction
    5.0
    Inside sales representative
    Feb 2019
    3 to 4 years in the role, current employee
    One of the best employees
    The good thingsHow they treat their employees
    The challengesVery challenging work and high expectations
    2 people found this helpful
    5.0
    Ops Service Agent-World Service Center
    Sep 2018
    5 to 6 years in the role, current employee
    Great dealing the customer interface
    The good thingsHaving good relation with other colleague,good compensation,good company relation between the manager & colleague
    The challengesTo face the irrate customer,dealing with irrate customer tru phone.
    4.0
    Operation Support Assistant
    May 2018
    9 to 10 years in the role, former employee
    Salary is on Time , But Politics is Enormous
    The good thingsEvery thing is Compensated
    The challengesYou need to become Independent and Need to Interact / Deal with different People
    5.0
    Senior customer service
    Feb 2018
    5 to 6 years in the role, current employee
    Maybe one of the best companies in Clark
    The good thingsManagers are considerate and kind. They will train you to the best of their abilities and encourage you to take up more challenging roles.
    The challengesThe tools to do your job is sometimes frustrating, but you can suggest improvements and managers will listen
    1 person found this helpful
    4.0
    Customer Service Representative
    Jan 2018
    1 to 2 years in the role, former employee
    Awesome experience!
    The good thingsCatered Filipino customers only. No graveyard shift. Managers are approachable. Open door policy. 14th month pay. Replacement leave. Birthday leave.
    The challengesNo shuttle. No guarantee of weekend off. Sometimes split off.
    5.0
    Customs clearance agent
    Dec 2017
    1 to 2 years in the role, current employee
    Excellent training,compesation and benefits are good,new work e,perience.
    The good thingsEmployees are customer oriented; confident to work in a financially stable, well established company.
    The challengesThe company is concern to employees career progression..
    2 people found this helpful
    5.0
    Sales
    Nov 2017
    Challenging
    The good thingsFriendship and exitement
    The challengesSelling materials.in the market with many competitors but few users.
    5.0
    Specialist
    Sep 2017
    3 to 4 years in the role, current employee
    Great
    The good thingsGreat people and environment
    The challengesHeavy work load
    5.0
    Customer service agent
    May 2017
    1 to 2 years in the role, former employee
    had a great working experience here, the work place and people.
    The good thingsinspecting and checking of goods before I accept for export international especially the dangerous goods.
    The challengesmaking official receipt (or) manually for broker release which sometimes our job responsibility is not perform well which is accepting the package.
    5.0
    custom clearance officer agent 1
    Nov 2016
    3 to 4 years in the role, current employee
    one of the worlds top companies that really takes care of their poeple.
    The good thingsmedical insurance ,dental insurance,tuition assistance, team work and promoting from within.
    The challengesmaybe nothing.
    5.0
    Sales
    Mar 2016
    FedEx Philippines
    The good thingsGreat to be here and a proud member of this organization!
    The challengesThe decision makers are usually offshore based.
    5.0
    gse operator
    Jul 2015
    3 to 4 years in the role, former employee
    gse operator
    The good thingsMore benifits and high salary
    The challengesI see the high value package damage and i imediate to report to security
    5.0
    Ramp agent
    Jul 2015
    5 to 6 years in the role, current employee
    Making work experience outstanding
    The good thingsAbove average compensation and benefits
    The challengesEveryday is learning experience
    5.0
    Hub Invoicing zmanager
    Jun 2015
    3 to 4 years in the role, former employee
    Hub Invoicing Manager
    The good thingsThe PSP Philisophy. They value their people. I love and enjoy collaborating with other nationals. Change is the key area to improve all areas of operations for customer satisfaction. They trained well their managers to handle the people with care. The comany does not afraid of receiving bad feedback as this will improve their company better. The people can be outspoken to be heard.
    The challengesThe traditional employee eaten up the new kids in the company that made the company decided to transfer hub. If I was able to prove that we can continue to handle the function in the Philippines, those young employee can excel in FedEx that can contribute more to the effectiveness of operations particularly in handling customers' requirement in invoicing. I regret for not fighting for our group.
    5.0
    Ground equipment operator
    Jun 2015
    3 to 4 years in the role, former employee
    My past employer
    The good thingsThrough fedex I was developed into a good ground equipment operator and I also undergo several trainings which molded me into a good one.
    The challengesAt first I have difficulties in handling the airplane and how to operate it. But fedex provided me enough training to learn the important things on how to be a good operator.
    5.0
    Manifest Regulatory Administrator
    Jun 2015
    good company
    The good thingsfriendly officemate and good company
    The challengesre-routes planes during 9/11 attack
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