eData Services Philippines Inc.
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    eData Services Philippines Inc.
    (34 reviews)
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    Company Reviews

    Working at eData Services Philippines Inc.

    2.634 ratings in total
    5
    1
    4
    7
    3
    12
    2
    6
    1
    8
    56%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends
    Work/Life balance
    2.6(34 ratings)
    Career development
    2.6(34 ratings)
    Benefits & perks
    2.4(34 ratings)
    Management
    2.5(34 ratings)
    Working environment
    2.9(34 ratings)
    Ratings for eData Services Philippines Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 34 reviews sorted by most recent
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    1.0
    Review of records
    Sep 2022
    1 to 2 years in the role, former employee
    Lowest salary as BPO company
    The good thingsThe manager and supervisor are nice, the environment and colleagues are nice as well
    The challengesLowest bpo salary I’ve ever encountered, 12k per month. No salary increase only incentives but still mababa pa din
    3 people found this helpful
    1.0
    Review of Records
    Mar 2022
    1 to 2 years in the role, former employee
    This company is a red flag. Don't apply here
    The good thingsWorking with batch mates onsite. They will only treat you good when you are a newbie.
    The challengesVery low pay, high demand. You'll get paid around 13-14k (or less) per month. High
    3 people found this helpful
    2.0
    Review of Records
    Jul 2021
    Makati City Metro Manila3 to 4 years in the role, former employee
    Good for undergraduate and fresh graduate. Poor Salary
    The good thingsYou get to enhance your English writing skills.
    The challengesThe pay doesn't compensate the job that you do and your health that is at risk. No growth opportunity. Stagnant
    4 people found this helpful
    3.0
    Medical Reviewer
    Apr 2021
    Writing skills are developed.
    The good thingsShift schedule. Management.
    The challengesLow salary. Multiple job assignments.
    1 person found this helpful
    1.0
    Trainee
    Apr 2021
    Makati City Metro ManilaLess than 1 year in the role, current employee
    Magulo kausap, unclear
    The good thingsAC sa prod room lol. Receptionist is nice. Mabait sa umpisa lang lol. Mentors were competent enough, but iba ibang info ang binibigay.
    The challengesLow pay. They arent clear about training mechanics until after you sign. Lack of organization and coordination.
    3 people found this helpful
    5.0
    Medical transcriptionist
    Jan 2021
    Quezon City Metro Manila3 to 4 years in the role, former employee
    it give me more knowledge in all aspects and happy to be part of that company.
    The good thingsThe company was great. They always help us to grow not just individuals but also by a group.
    The challengesEverything in the company was enjoyable so I will recommend it to others.
    1 person found this helpful
    2.0
    Review of Records(former employee)
    Jan 2021
    Pasig City Metro Manila3 to 4 years in the role, former employee
    Review of Records(former employee)
    The good thingsFriendly employees and not so strict rules esp when you ask for a leave. Nice comfort room
    The challengesunreasonable salary poor management power tripping Not so good HR personnels underappreciated employees
    3 people found this helpful
    3.0
    transcriptionist
    Sep 2020
    camaraderie among colleagues
    The good things-the relationship that you built with your fellow rank and file employees -flexible working schedule
    The challenges-low pay grade, incomparable to other BPO industries -attitude problem with supervisors -poor career growth options
    3 people found this helpful
    3.0
    Review associate
    Jul 2020
    3 to 4 years in the role, current employee
    BPO company that is related to medical industry.
    The good thingsLocations. Place. Safety. Security. Availability of services/Transportation.
    The challengesWorking night shift, on holidays and during birthdays.
    3.0
    Supervisor
    Jun 2020
    3 to 4 years in the role, former employee
    Good learning experience, but takes a lot of your time.
    The good thingsLearning experience and good communication skills.
    The challengesFixed graveyard shift
    1.0
    Reviewer
    May 2020
    Horror, suspense, hostile
    The good thingsNone. there is nothing there but stress.
    The challengesAside from the Salary, which is the greatest challenge of all, your supervisor down to your co-workers - in addition to all.
    2 people found this helpful
    3.0
    Virtual assistant
    Dec 2019
    Less than 1 year in the role, former employee
    Benefits and Support
    The good thingsThe people I worked with.
    The challengesFacilities and Benefits
    2.0
    Record Reviewer
    Jul 2019
    Less than 1 year in the role, current employee
    Inconsiderate
    The good thingsSome people were nice, mostly not.
    The challengesMost of the people working there were unapproachable. They were inconsiderate despite of your position. Toxic environment or workplace even the people.
    1 person found this helpful
    2.0
    Manager
    Jun 2019
    1 to 2 years in the role, former employee
    Good opportunities for growth but Lacking Employee Benefits
    The good thingsThe company gives a good learning experience in the outsourcing industry. It has established procedures and workflow that is efficiently executed in the service line. I love how employees and colleagues are approachable and very nice to each other.
    The challengesBeing in the "service" outsourcing industry, generally, the company lacks program and facilities to maintain employees' welfare and being. I hope the HR would make effort in pushing the management to increase the vacation and sick leave benefits, as well as the de minimis benefits. It's engaged in the service industry after all and employees should be taken cared of. The company should consider allocating a budget to improve its facilities - the pantry and a common area where employees could relax, and take a nap during their break. The management should make their goal prevent employees taking their nap on the carpeted floor of the building's lobby by improving the facilities. This would definitely increase employee retention, boost productivity and improve work well-being of an employee. It is an investment rather than cost.
    1 person found this helpful
    1.0
    Senior Software Developer
    Mar 2019
    Less than 1 year in the role, current employee
    Politics which is not a good culture
    The good thingsCan manage time
    The challengesIndecisive management and has no best practices process
    4.0
    Fiance Information Management Specialist
    Jun 2018
    5 to 6 years in the role, current employee
    Working in eData is a good experience, I learned specially working using excel.
    The good thingsLearning to used excel. The top management are very accomodating. Easy to approach every person from small to top management. Management also provide trainings for the new staff and old staff as needed.
    The challengesExcel is very new to me when I entered the company. All I know at first was basic excel only. I've learned how to used short cuts using keyboard. Reading formula also is a challenge for me. But one thing I cant do is that I cant create formula from the scratch.
    1 person found this helpful
    3.0
    Billing accountant
    Jun 2018
    7 years and counting...?
    The good thingsLocation and accessibility
    The challengesBi-monthly cut-off which means twice the stress of deadlines In a month.
    4.0
    Customer Services Supervisor
    May 2018
    Makati City Metro Manila9 to 10 years in the role, current employee
    It was always fun working with my colleagues in the Customer Service Department.
    The good thingsThe company offers excellent training for newbies. Working hours are also very flexible which only 8 hours per shift. Downside you need to work during weekends and holidays.
    The challengesCompensation was always an issue especially when you ask those staff who's been working for years and still getting the the same salary. Hopefully they could improve that so employees won't think of leaving the company.
    6 people found this helpful
    3.0
    Virtual assistant
    Mar 2018
    Less than 1 year in the role, current employee
    Great
    The good thingsNon toxic environment. Very doable accounts
    The challengesI get to do things on a daily basis.Nonetheless, very doable
    3 people found this helpful
    3.0
    Review of records specialist
    Mar 2018
    1 to 2 years in the role, former employee
    Recommendable
    The good thingsI enjoyed working here because my coworkers/batchmates are nice
    The challengesWorkloads and under pressure
    1 person found this helpful
    1.0
    Management trainee
    Mar 2018
    7 to 8 years in the role, former employee
    No career growth here
    The good thingsGood for new graduates who just need to get by before desired job offer comes along...
    The challengesSet targets and processes in place not organized. Management team are seasoned people from production but are not management graduates. There are pros and cons to this.
    5 people found this helpful
    4.0
    Virtual Scribe
    Feb 2018
    1 to 2 years in the role, former employee
    Good to Start
    The good thingsI got to learn a lot through trainings and co-worker's experiences. This company is great to start off when you are a fresh graduate and also don't have a license yet for those interested in the medical field. The salary for me is not that bad as this was my first job.
    The challengesShifting schedules; Leaves are hard to get approved by the management; Limited scribes for you to get a secondary scribe therefore, break times are later than usual; Demanding clients for some; Unappreciated/Under appreciated.
    3 people found this helpful
    4.0
    MT
    Jan 2018
    3 to 4 years in the role, former employee
    Good training ground.
    The good thingsGood friends, team spirit
    The challengesSalary is not competitive enough.
    3.0
    Production supervisor
    Nov 2017
    Average company with near average salary
    The good thingsLeaves and absences are very lax. Can file a vacation leave via SMS
    The challengesWorking 24 hours everyother day and being under appreciated.
    1 person found this helpful
    2.0
    Medical Review Associate
    Aug 2017
    1 to 2 years in the role, former employee
    Good experience for a starter in medical underwriting
    The good thingsI enjoy working with co worker
    The challengesHow to manage the very low salary
    4.0
    Reviewer of Records
    Jan 2017
    1 to 2 years in the role, current employee
    Good company to a beginner
    The good thingsPeople are friendly
    The challengesthe shifting schedules
    1 person found this helpful
    1.0
    non-executive
    Nov 2016
    Less than 1 year in the role, current employee
    an overall view
    The good thingsIt challenges you a lot
    The challengesThey demand much and the rules is contradixting with one another
    2 people found this helpful
    1.0
    virtual scribe
    Nov 2016
    Less than 1 year in the role, former employee
    virtual scribe
    The good thingsCo-workers are very approachable and friendly
    The challengesIt's quite difficult to have your overtime approved, supervisors are not that accommodating, no sleeping quarters, environment is quite stressful. Worst company that I have ever worked with so far.
    5 people found this helpful
    3.0
    Medical Transcription Editor
    Oct 2015
    Medical Transcriptionist/Editor/Team Leader
    The good thingsI love that they have helped me all throughout my career and that they have become my inspiration to work harder. I also love that they have believed in me, and this made me more motivated to lead the group I was in. I honestly miss my group because I treated them not only as my coworkers but a family. I am happy that I became part of this company.
    The challengesThe job I had in there was very challenging. Yes, it made me feel like giving up, but it made me improve more. Without these kind of challenges, I do not know if I will be like this; I became stronger and skillful. I cannot say much because, basically, this company became the base of my career. Difficult situations, for me now, are just helping me to become the person I want to be.
    2.0
    Medical Transcriptionist
    Jul 2015
    eData
    The good thingsI enjoyed going to work because of the friends that I met.
    The challengesThey should learn how to take care of the good employees better. I have seen a lot of good employees leave the company because they felt unappreciated and underpaid.
    4 people found this helpful
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    Reviews by location
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