E-Konflux Solutions Inc
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    E-Konflux Solutions Inc
    (15 reviews)
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    Company Reviews

    Working at E-Konflux Solutions Inc

    3.315 ratings in total
    5
    3
    4
    5
    3
    3
    2
    1
    1
    3
    74%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(15 ratings)
    Career development
    2.8(15 ratings)
    Benefits & perks
    3.0(15 ratings)
    Management
    2.5(15 ratings)
    Working environment
    2.7(15 ratings)
    Diversity & equal opportunity
    4.0(1 ratings)
    Ratings for E-Konflux Solutions Inc are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 15 reviews sorted by most recent
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    4.0
    Operations Associate
    Nov 2023
    Makati City Metro Manila3 to 4 years in the role, former employee
    Best to start your E-commerce experience.
    The good thingsTasks are not that difficult. All TL's are easy to work with.
    The challengesWorking with force OT's specially in Saturdays and Sundays.
    4.0
    Operations associate
    Aug 2020
    1 to 2 years in the role, current employee
    Case Management Stress
    The good thingsThe experience you will get since you will be assigned to do tasks that will require to communicate both the internal department and the customers.
    The challengesThe pressure from the management.
    3.0
    Operations associate
    Jul 2019
    3 to 4 years in the role, former employee
    Thankful for the years of experience
    The good thingsWeekends off, environment
    The challengesThe benefits and the salary has no increase.
    3.0
    CSR
    Jun 2018
    Less than 1 year in the role, former employee
    OT is life
    The good thingsI enjoy the company of my teammates and TL with chat. Super sportive.
    The challengesYou have to render mandatory OT almost everyday and the SOP/ Knowledge base are lacking. The back end support are super slow and sometimes keep you hanging with nonsense answers. Also, the company is contractual so there is no security of tenure.
    4.0
    Customer representative
    May 2018
    Its very comfortable to work from e-konflux
    The good thingsThe managenent is very helpful for me
    The challengesChallenges for this company is the backlogs of cases.
    4.0
    Operations Associate
    Mar 2018
    Less than 1 year in the role, current employee
    Easy yet too much.
    The good thingsI enjoy working for Lazada because the job I'm in as an email support is easy to understand, though sometimes there are few cases wherein you handle difficult customer complaints escalated by the Customer support, but then you get along the way. Our team leader is also considerate if ever we have few solved cases because of different reasons. Maybe having low volume of cases, or the case is out of scope.
    The challengesThe challenge would be handling too much cases in just one day, sometimes you won't even remember that you haven't eat lunch! And the salary was unsatisfactory especially to my colleagues that answers email to the customer support and seller concerns of Lazada (Blended). Sometimes, they are even misunderstood on why they're having bad surveys.
    2.0
    Operations
    Mar 2018
    Expect politics
    The good thingsFree food during holidays and some events
    The challengesWorkmates and Management
    4.0
    Cost Control Manager
    Mar 2018
    1 to 2 years in the role, former employee
    Insightful and meaningful
    The good thingsManagement consideration and culture
    The challengesGround work
    5.0
    Operations associate
    Nov 2017
    Less than 1 year in the role, former employee
    ekon Rating
    The good thingsThe free food and parties
    The challengesno holidays, work even on weekends. too much over time.
    1.0
    SWAT
    Nov 2017
    1 to 2 years in the role
    Not a recommended company to work with
    The good thingsGot promoted after a year.
    The challengesA lot of challenges to encounter and you're left on your own to handle them.
    3 people found this helpful
    3.0
    CSR
    Jul 2017
    Less than 1 year in the role, current employee
    Stressful
    The good thingsPerks and benefits
    The challengesBe open to challenges and improvement to grow
    1.0
    Employee
    Jun 2017
    1 to 2 years in the role, current employee
    Culture and management are worst
    The good thingsMy teammates
    The challengesManagement
    2 people found this helpful
    5.0
    Affiliate Marketer
    May 2017
    Very easy job with an easy money online using social medias
    The good thingsThe income has no limit.
    The challengesYou need to gain the trust of your customers
    5.0
    PSC-HK
    Feb 2017
    Less than 1 year in the role, former employee
    Poor Company
    The good thingsThis company is good for entry level employee
    The challengesworking in many different task assign by client
    1.0
    Quality control
    Nov 2016
    Makati City Metro ManilaLess than 1 year in the role, former employee
    Not good management
    The good thingscan't recommend to any one
    The challengesToxic Management
    1 person found this helpful
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