Company Profile

    Company overview

    Company size

    More than 10,000

    Primary location

    32nd St, corner 9th St. Bonifacio Global City Taguig, NCR, Philippines
    IMPORTANT: This position will be assigned to DSV Panalpina which is a newly merged company (Panalpina and DSV A/S).Our company is one of the world's leading providers of supply chain solutions. The company combines its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. Drawing on in-depth industry know-how and customized IT systems, the company manages the needs of its customers' supply chains, no matter how demanding they might be.Our Vision and StrategiesWe want to be a leading global supplier, fulfilling the customer needs for transport and logistics services, targeting extensive growth and being among the most profitable in our industry.Customer statementWe offer our customers global and competitive transport and logistics services of consistently high quality.Growth statementWe actively pursue profitable growth balanced between a solid above-market organic growth and an active acquisition approach.Operational Excellence statementOperational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and high-quality services to our customers.People statementWe strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward.Read more at www.dsv.com

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    Reviews overview

    3.618 ratings in total
    5
    5
    4
    6
    3
    4
    2
    1
    1
    2
    84%
    Rate salary as high or average
    72%
    Employees recommend this employer to friends

    What’s it like working at DSV Shared Services Manila (Rohq)?

    AI summary of recent reviews

    Employees at DSV Shared Services Manila (Rohq) appreciate the training opportunities provided by the company, such as Lean Six Sigma training in a work-from-home setup. The salary and benefits package is considered good, with a competitive basic salary and additional benefits like meal allowances. The work environment is described as positive, with a family atmosphere, great management, and friendly colleagues. Employees also value the opportunity to work with people across the globe in a global company.

    However, there are some potential challenges noted by employees. Some have experienced difficulties with work-life balance, such as being required to report to the office despite stable processes that could be operated from home. There are also concerns about management decisions, such as low increments, high attrition rates, and potential redundancies due to process migrations and acquisitions. While the overall compensation package is considered good, some employees have noted a lack of certain incentives like production bonuses, Christmas baskets, and year-end parties. Additionally, some employees have experienced heavy workloads and challenges with processes, such as data integrity monitoring and system errors.

    Recent reviews

    4.0
    Global Control Tower Assistant
    May 2022
    Manila City Metro ManilaLess than 1 year in the role, former employee
    It was great working with that company.
    The good thingsI have learn a lot to work independently working from home and with a team via online.
    The challengesIt was challenging because of pandemic but learned a lot.
    4.0
    Control Tower Assistant
    Dec 2021
    Paranaque City Metro ManilaLess than 1 year in the role, current employee
    Good amazing environment
    The good thingsEnvironment, people salary benefits
    The challengesEnvironment, salary benefits
    1.0
    Business support specialist
    Dec 2021
    Quezon City Metro Manila1 to 2 years in the role, current employee
    Data entry for supply chain accounts
    The good thingsTheir payroll is good and very responsive, they offer trainings like lean six sigma in a wfh setup and sometimes they give meal allowance, basic salary is average but the overall salary package is better than other company
    The challengesNo incentives like prod bonus, Christmas basket etc, no budget for yearend party and raffle. poor management, low increments(possible no increase at all) high attrition rate due to toxic environment and poor benefits like HMO(you have to pay half the price for your dependent)office location is new but not accessible to public transport, despite of pandemic, management will force you to report to office eventhough processes are stable and can be operated at home, this company likes to acquire new businesses so brace yourself for process migration and redundancy as they dont really care whether you’re tenured or a good performer
    Ratings for DSV Shared Services Manila (Rohq) are shared as-is from employees in line with our community guidelines
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