Diane Pendle, Inc
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    Diane Pendle, Inc
    (76 reviews)
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    Company Reviews

    Working at Diane Pendle, Inc

    4.676 ratings in total
    5
    54
    4
    17
    3
    3
    2
    1
    1
    1
    97%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends
    Work/Life balance
    4.8(76 ratings)
    Career development
    4.1(76 ratings)
    Benefits & perks
    4.2(76 ratings)
    Management
    4.4(76 ratings)
    Working environment
    4.4(76 ratings)
    Diversity & equal opportunity
    5.0(2 ratings)
    Ratings for Diane Pendle, Inc are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 76 reviews sorted by most recent
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    5.0
    Sourcing Assistant
    May 2025
    Quezon City Metro Manila3 to 4 years in the role, current employee
    I feel valued from day one.
    The good thingsI really like the chance to grow, good pay, benefits, and having a good balance between work and life
    The challengesIn my experience, what matters most is how a company responds to challenges, and I've been fortunate to work in environments where solutions arise quickly through collaboration.
    5.0
    Recruitment Staff
    Apr 2025
    Eastwood Quezon City Metro Manila1 to 2 years in the role, current employee
    Amazing team. With opportunities for career growth!
    The good thingsI genuinely enjoy being part of Frontline. The people here are approachable, friendly, and truly care about employee well-being. The supportive work culture makes a big difference—it’s collaborative, positive, and motivating. I also appreciate the benefits, especially the HMO.
    The challengesChallenges are part of life—we just have to turn them into learning experiences. Overall, it’s a great environment to grow and feel valued.
    2 people found this helpful
    1.0
    Australian Accountant
    Sep 2022
    Don't work here, worst company ever
    The good thingsNo good things, low slary, onsite work, they don't care about employees
    The challengesOnly focusing on client and employee's welfare, low salary
    11 people found this helpful
    3.0
    Senior Bookkeeper
    Aug 2022
    Rizal Pakil Laguna1 to 2 years in the role, current employee
    BPO that promotes work-life balance
    The good thingsThey promote work-life balance and responds quickly to concerns of their employees. I have a very good experience with my client, they really care about you. they have provided us trainings and provided us monthly team allowance.
    The challengesThe benefits are not very attractive, they only offer monthly salary plus the mandatory government contributions (SSS, Philhealth, HDMF, tax remittance and 13th month). They follow also the retirement plan based on the Philippine law - not attractive at all. You're lucky if the client provides you additional allowances such as monthly team lunch subsidy.
    5.0
    Administrative Assistant
    Aug 2022
    Marikina City Metro Manila1 to 2 years in the role, former employee
    Wonderful Frontline. Full of Opportunities. Work-life Balance at its Finest
    The good thingsWorking in Frontline Accounting/Diane Pendle was one of the most fulfilling times of my career. Their culture was the best that I've experienced and you will feel like you're at home. My journey with Frontline was eye-opening in a good way, and could not have it any other way...
    The challengesChallenges that I have experienced firsthand would be trusting too much of my own colleagues. But the overall experience would be up to you and how you will handle the challenges that come your way.
    3 people found this helpful
    4.0
    Recruitment Assistant
    Mar 2022
    Less than 1 year in the role, current employee
    A good company overall
    The good thingsWork-life balance. Salary meets what competitors are paying. Amount of work is just right and is meaningful. Internal support team is nice and competent. Managers/superiors provide a safe space to learn and make mistakes.
    The challengesThe office space itself seems a bit dull.
    2.0
    Accountant
    Sep 2021
    Eastwood Quezon City Metro Manila3 to 4 years in the role, current employee
    Great working hours but no career growth and not so pro-employee
    The good thingsThe clients are great. Work is tedious but tolerable. Good HMO benefits. Platinum health card. No overtime. 30 mins paid lunch break so you only work for exactly 8 hrs (7.5 work + .5 lunch)
    The challengesThe clients are great but the company is not. We are deprived of a competitive salary No professional growth. Culture is very robotic. Work is routinary. HR and Admin are unprofessional. Pantry is too small for more than a hundred employees. It can only fit at least 10 people so you just eat your meals on your workstation. Microwaves, water dispensers, toaster are not being cleaned at all. Unsanitary!
    8 people found this helpful
    5.0
    Chat support
    Jan 2021
    Good communication and patient
    The good thingsBy doing my best and share my ability
    The challengesChats with annoying person
    1 person found this helpful
    5.0
    Finance analyst
    Sep 2020
    1 to 2 years in the role, current employee
    Salary is always given on time, mostly even earlier.
    The good thingsOffers good career development
    The challengesStressful times while working on complicated projects
    1 person found this helpful
    5.0
    Administrative assistant
    Sep 2020
    Less than 1 year in the role, former employee
    It's one of the best companies I have ever worked with.
    The good thingsThe benefits and perks are amazing. Admin and HR are kind.
    The challengesNo Overtime to finish priority tasks in a day
    1 person found this helpful
    5.0
    Applications developer
    May 2020
    Less than 1 year in the role, current employee
    A Company that cares.
    The good thingsGreat management, Great Team mate, Perfect working environment. A Company that cares about their employees.
    The challengesTravelling from my place going to work, but It's fine.
    1 person found this helpful
    5.0
    Marketing Specialist
    Jan 2020
    1 to 2 years in the role, current employee
    Excellent Team mates! Found my 2nd FAmiy! :)
    The good thingsGreat culture! Awesome bosses! You will be challenged to always go the extra mile!
    The challengesNone that I can think of
    1 person found this helpful
    5.0
    Marketing
    Jun 2019
    Less than 1 year in the role, current employee
    Great workplace with unlimited of resources for learnings
    The good thingsThe cool bosses
    The challengesElevator in the building
    1 person found this helpful
    5.0
    Executive Assistant
    Jun 2019
    Eastwood Quezon City Metro Manila1 to 2 years in the role, current employee
    Great place to work
    The good thingsWorking hours are perfect and the management are helpful and approachable. You can find growth at this company as long as you show initiative.
    The challengesThe company's standards are quite high but this challenge is more of an advantage to the employee because it pushes you to do more and bring out your best.
    1 person found this helpful
    5.0
    Admin assistant
    Jun 2019
    1 to 2 years in the role, current employee
    A company with a work-life balance. Feels like your 2nd home! :)
    The good thingsCool bosses and colleagues. The whole working environment makes you feel comfortable at working and challenges yourself to do better everyday.
    The challengesSome colleagues who are not organize
    1 person found this helpful
    5.0
    Account
    Jun 2019
    Best Employer Ever!
    The good thingsEverything is good. Employees are well taken cared of, we are treated like a family.
    The challengeseveryday is a challenge because of the elevator
    1 person found this helpful
    5.0
    Accountant
    Sep 2018
    Work-life balance and Career Development
    The good thingsPromotes work-life balance environment.They give importance on your life outside work - your time with your family and friends. There are opportunities for career development like training abroad. Admin/HR personnel are friendly and approachable.
    The challengesElevator and computer sharing with other shift.
    5 people found this helpful
    5.0
    Accountant
    Aug 2018
    current employee
    GREAT COMPANY CULTURE
    The good thingsIt's such a pleasure going to work everyday surrounded by such amazing people and being part of a great company culture. The recruitment team definitely know how to pick the very best people, which contributes to a working environment that makes going to work a pleasant experience. Our CEO can be seen going around the office and striking up conversations, asking the staff how they're doing. There is such a refreshing transparency, as we are all informed of any significant changes and goings on in the company. You'd really feel valued as an individual, not just as another cog in the machine. The work itself is varied and challenging, although I do believe that is something that depends on your client. For me personally, I do a variety of jobs that challenge me and help me grow as a professional. I'm always learning and applying these new knowledge to my work everyday, and I do feel like I am genuinely contributing. Professionally, it's fulfilling. Oh also, have I mentioned that there's rarely any overtime? And if there is, 30 minutes is already long for me! Hands down the best company I've had the pleasure to work for so far.
    The challengesSince the company is fairly \"new\" (it's only been around for less than 5 years), it's still kind o finding its legs with certain things such as company policies and such.
    5 people found this helpful
    3.0
    Admin
    Jun 2018
    1 to 2 years in the role, former employee
    There is work-life balance but..
    The good thingsThere is work-life balance. Light-mood work environment.
    The challengesSalary is not competitive. The company has no professional/career development program for its employees. No separation pay benefit so it is not advisable to stay long with the company.
    5 people found this helpful
    5.0
    Accountant
    Jun 2018
    3 to 4 years in the role, current employee
    Awesome Teammates
    The good thingsGreat work schedule.. and amazing bosses and teammates!
    The challengesLearning new softwares. However, it makes the job more fun!
    2 people found this helpful
    5.0
    Admin Assistant
    Jun 2018
    Less than 1 year in the role, current employee
    Amazing work setting
    The good thingsAll the Boss' prioritize the employees.
    The challengesJust the elevator :D
    1 person found this helpful
    5.0
    Administrative Assistant
    Jun 2018
    1 to 2 years in the role, current employee
    Legit Work/Life Balance
    The good thingsFirstly, I'm happy working with my teammates and that we get along really well whether inside or outside of the office. The company's environment is very different to what I was used to with the local office setting. Very friendly and approachable management as well as fellow employees. The opportunities for training with our bosses in Australia/UK are really great since it helps us more than our work but also for us being able to establish a good working relationship with our colleagues too. Also, very grateful for our management who are doing their best in everything. :)
    The challengesIt's just the elevators for the office building.
    1 person found this helpful
    5.0
    Accountant
    Jun 2018
    3 to 4 years in the role, current employee
    Working with family!
    The good thingsI am well satisfied with my job. Aside from gaining knowledge and improving my working abilities, I can feel that I was able to help the team and the company which is my main goal. Also, here are the other reasons of why I can say that I am well satisfied with my job. First, well balanced life, I can spend time with my loved ones. Second, I feel appreciated and I enjoy my jobs and tasks. Third, scope of work really challenges me, even if some of the jobs were recurring I never feel tired or get fed up from them unlike on my previous work.
    The challengesI think the most challenging part of working on BPO company is the language barrier, because there were some words that might be in a different interpretation to the client. But that everything sort out in here, we make sure that we have a good writing and oral understanding in every situation. The best thing about in here is that, we were able to talk about it, figure it out and do something about it.
    1 person found this helpful
    5.0
    Accountant
    Jun 2018
    Less than 1 year in the role, current employee
    Awesome!
    The good thingsThey really promote work/life balance. Opportunities for training abroad. Friendly environment.
    The challengesFast training and you need to easily adapt on how the clients work as it is different from how we work locally.
    1 person found this helpful
    4.0
    Administrative Assistant
    Jun 2018
    Approachable people/management
    The good thingsI felt their warm welcome when I first started here. They will never make you feel that you're a newbie. Management has established a good welfare for their employees, approachable, kind and fair clients. working here creates a real work-life balance.
    The challengestalking in English everyday, which is a good thing to exercise your English vocabulary :D primarily, the building location; not enough rooms for comfort room, poor elevator service.
    1 person found this helpful
    5.0
    Accountant
    Jun 2018
    Less than 1 year in the role, current employee
    Friendly environment that I even forgot I was working
    The good thingsOne of the good thing working here is being able to have a new friend and I enjoyed my work as well as the timings of our shift as it was not on the \"hassle\" time because of traffic. The company also give priorities to their employees.
    The challengesThe challenges working here is that you need to prove yourself for the work role and afterwards give you reward for doing great!
    1 person found this helpful
    5.0
    Accountant
    Jun 2018
    Eastwood Quezon City Metro ManilaLess than 1 year in the role, current employee
    Very fun working environment, can be challenging
    The good things- i work in the afternoon shift (UK Time, so about 3:30 pm - 11:30pm) that being said traffic jams can be minimal (my travel time is greatly reduced compared to my previous employer). So that means i can budget more time for myself - friendly HR, IT and Admin staff to support you. - engaging and fun company events
    The challenges- Even an average english speaker can survive, but it might get some time before you can get used to your clients' varied accents
    1 person found this helpful
    5.0
    Recruiter
    Jun 2018
    3 to 4 years in the role, current employee
    Never better!
    The good thingsWork does not feel like work with such fun bosses and colleagues. :) Employee engagement is a real thing here. This has been my family for years.
    The challengesThe elevator and the comfort could use improvement.
    1 person found this helpful
    5.0
    Accountant
    Jun 2018
    Less than 1 year in the role, current employee
    Work life balance :)
    The good thingsImportance of all efforts are recognized here :) Work life balance and awesome management :) Indeed, this is a place where you can grow professionally and at the same time you can have some fun :)
    The challengesChallenges are everywhere so better not to focus on it :)
    1 person found this helpful
    5.0
    Senior Full Stack Developer
    Jun 2018
    Less than 1 year in the role, current employee
    Best Employer!
    The good thingsWork life balance, Tasks are challenging, Friendly environment, The best working hours ever, Very good location, Clients are very good and will always help you to grow, You'll feel treated as a family but a little strict which will actually help your growth.
    The challengesIt depends on my task, not gonna mention them anymore, but there are challenges that'll help you improve and be better in your career.
    1 person found this helpful
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