Convergys
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    Convergys
    (1135 reviews)
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    Company Reviews

    Working at Convergys

    4.11135 ratings in total
    5
    481
    4
    369
    3
    190
    2
    54
    1
    41
    86%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(1.1K ratings)
    Career development
    3.8(1.1K ratings)
    Benefits & perks
    3.7(1.1K ratings)
    Management
    3.5(1.1K ratings)
    Working environment
    4.0(1.1K ratings)
    Diversity & equal opportunity
    3.8(6 ratings)
    Ratings for Convergys are shared as-is from employees in line with our community guidelines

    reviews

    Showing 6 reviews for Mandaluyong City Metro Manila
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    4.0
    Customer Technical Support Representative
    Apr 2021
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    My experience with Convergys was life changing.
    The good thingsI gained a lot of friends. I learned so much from the Company from basic to technical skills.
    The challengesWork attitude/ethics of some of our co-employees. The job and account itself was very challenging.
    3.0
    Customer services Representative
    Apr 2021
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    Feeling awesome working in those company.
    The good thingsGood salary, friendly work environment and great career growth opportunity
    The challengesDiscipline on employee, clean rest room, large pantry.available medicine on clinic and responsible supervisors.
    5.0
    Technical support representative
    Mar 2021
    Mandaluyong City Metro ManilaLess than 1 year in the role, former employee
    Very good people that takes care of you.
    The good thingsEmployer is friendly and accommodating. They help you out when the job gets tough.
    The challengesCoordination between client and agent in helping out customer. Sometimes agent can't do anything for customer because of client policies.
    2.0
    Team Leader trainee
    Feb 2021
    Mandaluyong City Metro Manila5 to 6 years in the role, former employee
    Politics / Stressfull Environment
    The good thingsI only enjoy my agent's environment. That's all.
    The challengesPolitics. Too much stress. If the higher management doesn't want you, then don't expect any help from them.
    4.0
    Customer care
    Oct 2020
    Mandaluyong City Metro Manila1 to 2 years in the role, former employee
    It was great and competitive
    The good thingsBenefits and environment
    The challengesGraveyard and transportation.
    5.0
    Customer care associate
    Oct 2016
    Mandaluyong City Metro Manila5 to 6 years in the role, current employee
    It was a good experience.
    The good thingsWORKING ENVIRONMENT, FACILITIES.
    The challengesAverage salary
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