Concentrix
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    Concentrix
    (2000 reviews)
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    Company Reviews

    Working at Concentrix

    4.22000 ratings in total
    5
    1060
    4
    509
    3
    244
    2
    83
    1
    104
    85%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(2K ratings)
    Career development
    4.0(2K ratings)
    Benefits & perks
    3.8(2K ratings)
    Management
    3.7(2K ratings)
    Working environment
    4.1(2K ratings)
    Diversity & equal opportunity
    3.9(87 ratings)
    Ratings for Concentrix are shared as-is from employees in line with our community guidelines

    reviews

    Showing 7 reviews for Baguio City Benguet
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    1.0
    Fraud Analyst
    Aug 2025
    Baguio City BenguetLess than 1 year in the role, former employee
    New management doesn't give the desired salary even if you have a lot of experience in the BPO industry.
    The good thingsGym facility. Spacious parking area.
    The challengesManagement has favoritism. Delayed incentives. Dirty pantry. Supervisors doesn't give consideration if you are sick. Low salary
    4.0
    Customer Service Representative
    Aug 2025
    Baguio City BenguetLess than 1 year in the role, former employee
    Working at Concentrix has been a mix of challenges and growth for me. I started as a chat support representative, which taught me how to stay focused, calm, and empathetic even in stressful situations. The best part has been the people — my teammates and leaders who make every shift lighter with their energy and support. I’ve learned how important acknowledgment and human connection are, not just in work, but in life. It’s not always easy, especially with performance scorecards and the pressure to meet targets, but it has pushed me to improve and find my strengths. My time here has helped me grow professionally, gain resilience, and discover what I want for my career moving forward.
    The good thingsThe people and its management.
    The challengesNeed to meet your scorecard and handling three coversation at the same time.
    5.0
    WFM
    Oct 2023
    Baguio City Benguet7 to 8 years in the role, current employee
    I is great to work here
    The good thingson time in giving salary
    The challengesworking at home has been stopped
    3.0
    Fraud analyst
    Sep 2022
    Baguio City Benguet1 to 2 years in the role, former employee
    Moderately stressful
    The good thingsGood compensation and no after work assignments. Just a rest after the eight hours duty. Mingling with other people will surely be developed.
    The challengesnight shift, and no shuttle services at all times. the 2K monthly connectivity allowance is not consistent at all
    5.0
    Customer service representative
    Aug 2021
    Baguio City Benguet1 to 2 years in the role
    Great environment, will help you learn about the company.
    The good thingsI enjoyed working here when I was still in the office, I met new friends.
    The challengesThe challenges working for this company is the Salary.
    2.0
    Customer service
    May 2021
    Baguio City Benguet5 to 6 years in the role, former employee
    The work place is clean
    The good thingsGreat co workers which they makes me feel better
    The challengesManagement and full of politics..Hope everything will change
    5.0
    Senior operations manager
    Feb 2021
    Baguio City Benguet9 to 10 years in the role
    Best place to work in terms of compensation. Bright minds from people and leaders.
    The good thingsCompensation and benefits great leaders and people to work with overall company culture
    The challengesWork/Life Harmony Benefit-HMO (limited) Additional learning avenues/opportunities
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