Concentrix
    (2000 reviews)

    Company Reviews

    Working at Concentrix

    4.22000 ratings in total
    5
    1060
    4
    509
    3
    244
    2
    83
    1
    104
    85%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(2K ratings)
    Career development
    4.0(2K ratings)
    Benefits & perks
    3.8(2K ratings)
    Management
    3.7(2K ratings)
    Working environment
    4.1(2K ratings)
    Diversity & equal opportunity
    3.9(87 ratings)
    Ratings for Concentrix are shared as-is from employees in line with our community guidelines

    reviews

    Showing 10 reviews for Angeles City Pampanga
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    3.0
    Customer Service Representative
    Jan 2026
    Angeles City Pampanga1 to 2 years in the role, former employee
    Overall, my experience was not so okay.
    The good thingsI really appreciate the payout schedule being every two weeks. It helps a lot with budgeting and financial planning, as the income is consistent and timely. Knowing exactly when to expect each payout makes things more manageable and reduces financial stress. Overall, the bi-weekly payout system is reliable and very convenient.
    The challengesOne of the challenges I’ve observed is the limited opportunity for team members to grow and take on new responsibilities. At times, decisions and approvals are highly centralized, which can restrict exposure to learning, upskilling, and career development. Allowing more trust, mentorship, and growth opportunities could help improve team motivation, engagement, and long-term retention.
    5.0
    Customer Service Representative
    Sep 2025
    Angeles City PampangaLess than 1 year in the role, former employee
    good and a good start when you are looking for a job that will help you build up your confidence and will help you to build your self esteem as well as handling the cx's problem
    The good thingsThe training and the TA along with trainor and TL
    The challengesCx will insist on something because they know that there's a certain prize when they are irate
    5.0
    Operations Manager
    Mar 2025
    Angeles City Pampanga5 to 6 years in the role, current employee
    Passionate for innovation
    The good thingsLove how everything has a process
    The challengesnone as of now, as I love the company
    3.0
    Fraud analyst
    Jul 2023
    Angeles City PampangaLess than 1 year in the role, former employee
    It is not pro employee environment
    The good thingsThey do promotion very fast as long as the employee is doing his /her job.
    The challengesTools are hard to navigate
    3.0
    Customer care service
    May 2023
    Angeles City Pampanga1 to 2 years in the role, former employee
    Challenging environment
    The good thingsTraining days is my best days with this company
    The challengesMetrics are keeps on changing without any further notice
    5.0
    Customer service representative
    Sep 2022
    Angeles City PampangaLess than 1 year in the role, former employee
    Amazing support system
    The good thingsI met a lot of great people there and they helped me to grow even if the work is quite draining since it is night shift
    The challengesI'm working night shift and there are times when overtime is a requirement. I'm struggling at that time since I'm still a student
    4.0
    Customer service associate
    Jun 2022
    Angeles City Pampanga1 to 2 years in the role, current employee
    you should be flexible
    The good thingscompany offers a lot of perks
    The challengesschedule changes every week
    2.0
    Customer Service Representative
    Jan 2022
    Angeles City PampangaLess than 1 year in the role, current employee
    Stressful and bad for mental health
    The good thingsThe training was good. The trainers were nice and considerate.
    The challengesOnce I'm in production already, it's pretty stressful. And when you get sick, they're not that considerate anymore.
    4.0
    Fraud analyst
    Dec 2021
    Angeles City Pampanga1 to 2 years in the role, current employee
    Working as a pioneer agent is excellent.
    The good thingsWork place, people, culture, product and services
    The challengesWhen covid19 took place some expectations didn’t met
    4.0
    Technical Support Level I
    Oct 2017
    Angeles City Pampanga1 to 2 years in the role, former employee
    Good Work Experience in the BPO industry
    The good thingsI worked for CVG-Clark for more than a year. Starting pay and benefits was reasonable. Management, especially the Team Managers are easy to communicate with. They provided feedbacks/coaching with regards to the things that I needed to improve. They are also considerate with the employee's wellness.
    The challengesWork schedule, and odd day-offs (which is expected in the BPO industry)
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