Ratings for Collection House Group are shared as-is from employees in line with our community guidelines
Reviews
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5.0
Key account representative
Sep 2022
Less than 1 year in the role, current employee
The company gave me the opportunity to enhance my skills and hidden capabilities to be an account representative. I dont have any BPO experience but i love how they mold me to be a call center agent now. I am very very thankful to this company
The good thingsIn these company they treat everyone as a family...
The challengesAt first i am very nervous to the irate customers.. but later on I felt that was a challenge for me to handle them courteously
4.0
Customer Support Officer
Sep 2022
1 to 2 years in the role, former employee
Schedule and work was great.
The good thingsGreat people to be around. Had an amazing support from immediate supervisor. The training was also more than adequate to ready new people.
The challengesHitting targets could sometimes feel like a gun-to-head kind of thing.
5.0
account representative
Feb 2021
Quezon City Metro Manila1 to 2 years in the role, former employee
always hit the monthly sales KPI
The good thingsenvironment salary boss co workers equipment
The challengesto be a top performer we to need to collect for high revenue.
3.0
Account Representative
Aug 2020
1 to 2 years in the role, current employee
Good pay & experirence for a beginner
The good thingsGood work environment, good pay, nice supervisors
The challengesHard to reach commissions
5.0
Customer service officer
Jan 2020
Less than 1 year in the role, former employee
The job is difficult. The management was awesome though.
The good thingsThe people. The operations team from the bottom to the top where great.
The challengesThe quota was very difficult to meet which is understandable due to the nature of the business.
5.0
account representative
May 2019
1 to 2 years in the role, former employee
Great company
The good thingsWork life balance
The challengesIts not a toxic company.
5.0
Operations Team Lead
Dec 2018
Challenging Boundaries
The good thingsManagement, working environment and the people.
The challengesNone so far
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