Cloud English Training and Teaching, Inc.
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    Cloud English Training and Teaching, Inc.
    (43 reviews)
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    Company Reviews

    Working at Cloud English Training and Teaching, Inc.

    3.543 ratings in total
    5
    20
    4
    3
    3
    6
    2
    6
    1
    8
    68%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(43 ratings)
    Career development
    3.3(43 ratings)
    Benefits & perks
    3.0(43 ratings)
    Management
    3.0(43 ratings)
    Working environment
    3.4(43 ratings)
    Ratings for Cloud English Training and Teaching, Inc. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 43 reviews sorted by most recent
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    5.0
    Teacher
    Oct 2022
    Antipolo Rizal Laguna5 to 6 years in the role, current employee
    Good opportunities await you!
    The good thingsWorking with really competitive and efficient people is a big advantage, as well as the chance to grow is great!
    The challengesNormal challenges, but it'll help you improve.
    4.0
    Teacher
    Apr 2021
    Pasig City Metro Manila3 to 4 years in the role, current employee
    BCM has been my comfort zone; hard to leave
    The good thingsWork-life balance, great working environment, kind students, fixed salary, convenient schedule. I am an MA student so 5AM-2PM schedule actually worked well for me. I literally can be productive after work. It's been my comfort zone for the past 3 years and 10 months (and counting--- til I graduate, maybe).
    The challengesmanagement can be more empathic, leave credits can be better, basic salary can definitely be higher than 15k (given the amount of students we get in a day--- personally I get around 35-38 students a day)
    5.0
    Teacher
    Dec 2020
    Pasig City Metro Manila3 to 4 years in the role, current employee
    Great workplace. Fun working environment
    The good thingsI love the working environment
    The challengesLack of developmental programs
    5.0
    Teacher
    Oct 2020
    Outstanding training! I am a comeback teacher - the training before and the current training that they have is really exceptional. It goes without saying that the department’s manager has a good leadership skills and has passed it on the outputs.
    The good thingsTraining and the learning curve
    The challengesI hope operations will be good in handling their people too
    5.0
    Teacher
    Oct 2020
    Manila City Metro Manila1 to 2 years in the role, current employee
    Highly recommending to learn from their training!
    The good thingsI am giving 5 stars because of new skills acquired during training and is actually helping me to become a good speaker. New manager seems professional and engaging and truly cares about her trainers’ people.
    The challengesI think mindsetting? Too much negativity from the people staying in the office for a long time makes the workload more stressful
    5.0
    Teacher
    Oct 2020
    7 to 8 years in the role, current employee
    Meets expectation! Larger vision both personal and professional. I truly enjoyed my training before. Skilled trainers and engaging managers were met along way
    The good thingsGood training experience! They have sets of skilled trainers and engaging managers were met.
    The challengesHow colleagues comment faster to one another than speaking to their superior ASAP
    1.0
    Teacher
    Sep 2020
    Pasig City Metro ManilaLess than 1 year in the role, current employee
    Managers are Boastful and Unprofessional
    The good thingsThey are just good at first.
    The challengesTeachers are like robots; must follow the managers only and do not have any rights to voice out their concerns.
    1.0
    English trainer
    Sep 2020
    Ortigas Pasig City Metro Manila3 to 4 years in the role, former employee
    The 5 stars you see are from the management
    The good thingsCan't think of any to be honest. Well.. you make really nice friends though if you're lucky.
    The challengesThey are a little pat e thic because they'd rather their image not tarnished than to actually act upon their areas for improvement
    1 person found this helpful
    1.0
    Teacher
    Sep 2020
    1 to 2 years in the role, current employee
    From bad management to bad payroll
    The good thingsGood fellow teachers. Sympathetic and really friendly. My TL was nice but I heard that others aren't.
    The challengesThe management changes the policies whenever it suits them-- mostly client-oriented. Salary can be delayed without explanation and there are always mistakes in payslips.
    2 people found this helpful
    2.0
    Teacher
    Aug 2020
    3 to 4 years in the role, current employee
    Poor communication from the management
    The good thingsFriendly coworkers Some students are nice
    The challengesPoor communication about everything Teachers aren't valued Management doesn't seem to care about their relationship with the teachers Payroll is terrible (not all the time) Overworked teachers They only care about the customers Wants you to please your student all the time, otherwise complaints Lack of training for the teachers
    2 people found this helpful
    1.0
    Teacher
    Aug 2020
    Inconsiderate management
    The good thingsI can't think of any aside from good and hard working teachers. That's it!
    The challengesNothing much. Just the number of students you teach everyday is the one challenging and very exhausting.
    1 person found this helpful
    1.0
    Esl instructor
    Aug 2020
    Less than 1 year in the role, former employee
    incompetent payroll.
    The good thingsThe TL that I was assigned with is very good.
    The challengesSince the training, we always experience late salary and wrong salary computation. Up to the last pay computation you still have to file a dispute.
    1 person found this helpful
    1.0
    "Teacher"
    Aug 2020
    1 to 2 years in the role, current employee
    New management is terrible
    The good thingsThe company is gearing towards BPO path. So it focuses on improving a systematic standard. You have a fixed salary unlike other ESL companies in the PH.
    The challengesIt doesn't feel like you are teaching anymore. A lot of my students are saying they don't like this new "protocol", yet as teachers we are obliged to do it or else it will be taken against us. It doesn't feel like having a class with a student. You are working like a customer service agent not a teacher. So if you want an ESL path, this is definitely not the right company. If you just need a job and have a BPO experience. Then go apply.
    4 people found this helpful
    1.0
    Esl instructor
    Aug 2020
    Terrible management with no leadership skills whatsoever.
    The good thingsThey used to have training to improve your pronunciation and teaching skills.
    The challengesThe management changes the policy according to their needs and wants. They will not inform the teachers about the changes though.
    2 people found this helpful
    4.0
    English lecturer
    Jun 2020
    Less than 1 year in the role, former employee
    Being in this company taught me a lot of things that I myself never thought I could do
    The good thingsThe environment, compensation package, work-life balance
    The challengesThe time schedule. One is way to early and the other is a midday shift til late night
    1 person found this helpful
    2.0
    English teacher
    May 2020
    No care for teachers
    The good thingsGood benefits, incentives. Fun colleagues if you're on a good team
    The challengesWorking hours aren't optimal. The company doesn't care much about their teachers, only their clients. Overloaded schedule if your performance is good
    3 people found this helpful
    5.0
    Operations, Junior Manager
    Apr 2020
    7 to 8 years in the role, current employee
    IF YOU WANT TO GROW A CAREER IN ESL ONLINE TEACHING
    The good thingsMost professional, most ambitious and fastest growing ESL company I've been with (I've been in the industry for 10 years now). The pay is reasonable and most people are friendly and easygoing. Career opportunities are available if you opt to grow. High on core values.
    The challengesQuite strict but within reasonable boundaries. Fast-paced and hard to fit in if you're used to complacency and easy money. Most ESL companies I know are small and informal in process and structure, CETT has become and is still working on being a proper corporation.
    5.0
    Online English Teacher
    Feb 2020
    3 to 4 years in the role, former employee
    I had an opportunity to grow both professionally and personally.
    The good thingsFriendly, transparent, opportunities, good-paying
    The challengesPatience for the students, must be an early bird
    2.0
    Teacher
    Jan 2020
    1 to 2 years in the role, former employee
    Adaptability is a MUST
    The good thingsThere were good people in the company. They were quite nice and friendly. They made life there quite easier.
    The challenges1. They'll drop a memo and expect everyone to easily accomplish what the memo says in no time. 2. Teachers are overworked and the last ones to know. 3. Management seems so side more with the HQ than the local employees.
    2 people found this helpful
    2.0
    Teacher
    Jan 2020
    3 to 4 years in the role, former employee
    Haughty Upper Management
    The good thingsTeachers, trainers, and team leaders all try to have collaborative effort to help each other even during changes in the company. People are very approachable and fun-loving.
    The challengesIt was actually a great experience at first but due to new upper managenent leaders coming from BPO who didn't have much knowledge about ESL Teaching, office atmosphere changes. They try to impose new rules which don't improve the employees' perf and morale. Culture becomes toxic. They aim for better numbers and offer only max if 4 official leave out of 200 employees a day. So people opt to go absent with warnings instead. More people are getting sick because of job burnout. It is becoming toxic and managers engagement to employees becomes not authentic anymore.
    5 people found this helpful
    3.0
    instructor
    Jan 2020
    3 to 4 years in the role, former employee
    esl trying to be a bpo
    The good thingsPeople, trainers, team leaders
    The challengesToo many complicated policies Too many outsiders (managers coming from BPO companies) who seem not humble to reach to the people Ranking and comparison culture which sometimes hinder you from growing Not a healthy competition Too many lesson guideline changes. Not emphathetic enough to its people even the busy team leaders. I have seen one TL cry in the restroom due to so much stress.
    3 people found this helpful
    5.0
    ESL Teacher
    Oct 2019
    Less than 1 year in the role, former employee
    It's a good starting company especially for those who
    The good thingsThe early morning shift is good for commuters since it avoids the heavy traffic.
    The challengesThe company could improve with their compensation :)
    2 people found this helpful
    5.0
    Esl instructor
    Sep 2019
    1 to 2 years in the role, former employee
    Good working environment, friendly colleagues, a lot of benefits
    The good thingsEmployers were kind and professional. They would train and teach you to become better at what you do. Some coworkers see it as nagging but if you have a professional mind, you would connect well with some bosses. Nice HMO and paid leave. They have team building and Christmas party every year and they really scout great places to spend the weekend with everyone.
    The challengesThere are only two shifts, AM and PM and I regretted choosing the latter. You can't switch to AM shift unless someone resigned. The clients/students are sometimes unreasonable and if they don't like the teacher's personality, accent, or pronunciation, they might give you a low score/rating. I guess there are always people like that in every industry. It will certainly test your patience.
    1 person found this helpful
    5.0
    Team leader
    Jul 2019
    3 to 4 years in the role, current employee
    I learned a lot that helped me grow as a working professional.
    The good thingsI gained leadership skills that enhanced my relationship with different kinds of people.
    The challengesThe management changes its policies and depending on the business’ needs.
    1 person found this helpful
    5.0
    Online English instructor
    Jun 2019
    Less than 1 year in the role, former employee
    Great place to enhance your skill
    The good thingsStudents were nice. The company provides support to enhance your skill set. Schedules allow you to have a work-life balance.
    The challengesThe company's constant changes in policy. There were benefits such as leave but it's really hard to take. Most of the time it's a first come first serve and because they limit the number of people to take leaves every month you can barely schedule one.
    2 people found this helpful
    2.0
    Teacher
    Jun 2019
    3 to 4 years in the role, former employee
    Not recommended for all
    The good thingsPeople are approachable generally
    The challengesOnly fresh graduates will want this kind of compensation like if they have no choice. There is no career growth here and they don't give value to their employees also.
    6 people found this helpful
    1.0
    Teacher
    May 2019
    Less than 1 year in the role, former employee
    Greedy company
    The good thingsThe friends I made. Apart from that, there's actually nothing else.
    The challengesThey'll look for ways for you not to get your incentives. It's only the incentives that will pretty much bulk up that very low salary so it's really disheartening. They treat employees as dispensable tools.
    5 people found this helpful
    5.0
    TL
    Mar 2019
    7 to 8 years in the role, current employee
    Policies
    The good thingsIncreased for the employees' salary. Improving working environment. The people I work with are nice
    The challengesSudden changes in the company. At least try to announce something new in the company to prepare employees adjusting on the new policy.
    2 people found this helpful
    5.0
    Teacher
    Mar 2019
    5 to 6 years in the role, current employee
    Higher Basic Pay and Innovative in giving Employees' benefits
    The good thingsBasic pay increased this year after introduction of HMO. Employees are cool and I love the team engagement activities. Also, good environment for those who have growth mindset. The company will transfer to a better building next year too so expect for better facilities.
    The challengesYou must be ready to be a flexible and great teacher.
    5.0
    Team leader
    Mar 2019
    Best ESL company :)
    The good thingsThe working environment is fun and everyone is willing to help you in any way they can. The salary is competitive as well.
    The challengesStress-free working environment Fun colleagues Fun team building activities, and annual year-end party
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