Employees at the City Government of Marikina appreciate the opportunity to learn new skills and gain knowledge in areas such as encoding, communication, and customer service. Staff members value their strong relationships with colleagues, often describing them as family, and enjoy the supportive treatment and experience of working in a government institution. Additionally, employees note that the organisation provides perks, benefits, and bonuses.
However, there are some potential challenges, including limited opportunities for career development within the organisation and the occasional need for overtime work. Some employees have mentioned that support from higher authority could be improved, and staff note that dealing with difficult clients can require patience and emotional management skills.